Why can t I use the Play Assistant after installing the Samsung phone?

If your phone cannot use the application normally (such as unable to open the software), it is recommended that you:1Clear Software Data:

Settings - Find "Application Manager" - (All) - Find Software Name - (Storage) - Clear Data (Note the important data in the backup software). 2.If you need to connect to the Internet, please check whether the Internet environment of your mobile phone is normal.

3.If it doesn't work, please turn off your phone and restart it. 4.

Note: Please back up the data in your device before upgrading. 6.

If it still can't be used normally, please back up your phone data (**book, SMS, **, etc.), and try to restore your phone to factory settings.

If the software cannot be installed normally due to insufficient memory on the phone, it is recommended that you move the multi** files stored in the phone to the external SD card to expand the memory space of the phone and reinstall it;

Update the system version of the phone and try to install it.

A factory reset is recommended.

None of the above methods work, it is recommended to go to Samsung after-sales for repair.

The steps to factory reset Samsung phone are as follows.

1.In standby mode, tap Apps.

2.Click Settings.

3.Click Reset.

4.Click Factory reset.

5.Tap Reset device.

6.Click Delete all.

If the software cannot be installed normally due to insufficient memory on the phone, it is recommended that you move the multi** files stored in the phone to the external SD card to expand the memory space of the phone and reinstall it;

Update the system version of the phone and try to install it.

A factory reset is recommended.

None of the above methods work, it is recommended to go to Samsung after-sales for repair.

The steps to factory reset Samsung phone are as follows.

1.In standby mode, tap Apps.

2.Click Settings.

3.Click Reset.

4.Click Factory reset.

5.Tap Reset device.

6.Click Delete all.

If your phone is not working properly with the app, it is recommended that you:

1.Restart your phone.

2.Clear Data Attempt, Operation: Settings - (General More) - Application Manager - All Files - Find Software Name - Clear Data (Note Important Data in the Backup Software).

6.Review the precautions for using the software.

7.If this will also happen when using the built-in software, please back up your mobile phone data (**book, SMS, multi** files, etc.), and restore the factory settings (Settings - Reset Privacy - Factory Reset).