Note4 can t send and receive text messages for a long time.

Based on your description, it is recommended that you try it as follows:

1.Restart your phone to see if it's a signal issue.

2.Settings - Application Manager - Swipe screen options (all) - Find the information - Click to enter and clear the data to try it out.

3.Try to change to a different SIM card.

4.Check whether the phone has installed Security Guard or third-party SMS software, and test it after uninstalling it.

5.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.

If the above methods still do not work, please send the device to a Samsung service center for an engineer to inspect and dispose of the machine.

Hello dear Samsung users:

Based on your description, it is recommended that you try it as follows:

1.Try to change to another geographical location, but the signal strength may be weak.

2.Take out the SIM card and reinsert it; Or try to change to another SIM card.

3.Try it after upgrading your phone.

If the problem persists, it is recommended that you bring the purchase invoice, repair card and machine to your local Samsung service center for professional engineers to help you test. For the specific address of the service center, please visit:

Comments, suggestions, complaints, please click:

Mobile phones can't receive SMS or some specific number SMS, it is recommended that you:

1.If it is an official text message from a carrier, bank, **, etc., please try to get it to be re-sent, check the status of your SIM card, and restart your phone to receive it again later.

2.If the verification code is used, it is recommended to try to send and receive it again in another location to rule out whether it is caused by network reasons.

3.Replace it with another time slot and receive it again.

4.Verify whether the SMS blacklist function is set in the phone: Info - More - Settings - Block Messages - Blacklist Whitelist Block Phrases Blocked Messages - View (different models of mobile phones may operate slightly differently).

6.Try to change another SIM card.

7.If it doesn't work, please back up your phone's data (**book, SMS messages, multi**data, etc.) and restore your phone's factory settings.

8.Check whether the SMS center number is correct.

note2 can send text messages but can't receive the reason and solution:

1: SIM card is damaged, replace SIM card;

2: Short message center number setting problem, specific short message center number, please consult the mobile phone service provider;

3: Some mobile phones are equipped with SMS firewalls, that is, the SMS numbers you don't want to receive can be stored in the firewall, so that some spam SMS messages will be deleted automatically, see if the firewall is set to "reject all SMS" status;

4: Some brands of mobile phones will store SMS in the SIM card by default, the SMS card can be stored depending on the service provider, some can save 40, some can save 100, see if the SMS is full, if it is full, you can't receive the SMS, delete some unwanted SMS;

5: Call ** to the customer service center, ask if the SMS service of the mobile phone is opened, if not, ask them to open it immediately.

Hello dear Samsung users:

Based on your description, it is recommended that you:

1.To see if your phone is up to date, you are advised to uninstall it by trying to uninstall it (Settings - Apps - Manage Apps - Select Already - Uninstall).

2.Back up mobile phone data (**book, short message, multi** files, etc.), restore factory settings (settings-reset-factory reset), if the fault is still there, it is recommended that you bring the mobile phone three-pack certificate, and send the mobile phone to the nearest Samsung service center for testing, for specific service center inquiries, please visit:

I hope it can help you, you are welcome to ask questions on the Samsung platform, I wish you a pleasant visit!

My new machine also has a similar problem, just ** 360 no problem, after the 360 upgrade, suddenly the phone can not accept text messages; After letting it, uninstall the 360, shut it down and restart. Alas, what a delay.

1. Uninstall 360 and NetQin, shut it down, and restart it.

2. In the SMS settings, check the cell and push.

It is recommended to follow the following methods:

1.Restart your phone to see if it's a signal issue.

2.Settings - Application Manager - Swipe screen options (all) - Find the information - Click to enter and clear the data to try it out.

3.Try to change to a different SIM card.

4.Check whether the phone has installed Security Guard or third-party SMS software, uninstall it, and test it.

5.Back up your phone's data (**book, short message, multi** files, etc.), and restore the factory to set up imitation rubber.

If the above methods still do not work, please send the machine to a Samsung service center where an engineer will inspect and dispose of the machine next to the machine.

Hello: According to your description, it is recommended that you:

1. Turn off the phone, restart the phone and resend the SMS to see. Buried in Jane.

2. Open the message, touch the left function button of the phone, select Set Information Center in the pop-up menu, reset the information center of the SIM card and restart the phone to see (CDMA card is not used).

3，.It is recommended that you go to Settings - Application Manager - Menu - All - SMS - Clear Data to have a try.

4. Conditional liquid change, such as a sure easy to use micro SIM card.

5. Delete recently installed apps on your phone.

6. Restore your phone to factory settings after backing up your phone data.

7. If you still can't send a message, you can bring the repair card, purchase invoice and mobile phone to the nearest Samsung mobile phone customer service to test the mobile phone. Please click on the following link to view the specific local service delay center: