The courseware of the Department of Transportation on doing a good job in the three hearts service

The hot pot industry has good services, such as Haidilao.

Service starts from the heart.

First of all, the waiter should have a sense of service, and need to cultivate a concept of service, service is not simply serving food and tea, but to stand in the perspective of the guest, put yourself in the position of the guest to think.

For example, guests should not be left idle when they are waiting, there should be someone responsible for serving the guests who are waiting, you can give them some appetizing snacks and soy milk, and even provide some additional services, Haidilao has free shoe shine and nail dyeing services.

Be considerate and patient in the process of service.

Add tea in time, if the serving speed is slow because you are busy, you must also explain to the guest, and don't let the guest think that you have ignored him.

From the customer's point of view, you will understand what the guest is thinking, what kind of service he expects, and what kind of experience, so that your service can be done well.

Service starts from the heart, and you imagine that this dinner is for the child's 10th birthday, or the parents' 50th birthday, and you have to entertain relatives and friends well, and you can do a good job of service from the heart.

You will do whatever the postmaster needs, because you are an assistant, think about what the assistant should do, understand it if you understand it, and you will do things if you understand it.

First of all, to make a good courseware, there should be a guiding ideology. That is, the support of teaching theory or learning theory, such as learning-oriented, teaching-oriented or dual-master mode, which is very important and directly affects the quality of teaching courseware.

The second is the clever teaching design of the courseware, including learner analysis, teaching content analysis, teaching goal analysis, strategy design, etc., of course, this is an overall design.

Then there is the design method of specific courseware, structure, widening cover design, screen interface design, interaction mode design, navigation strategy design and so on.

After designing these, you can write a text script, and write a production script based on the text script. Then you can prepare the material.

Finally, it is to use various courseware design software, flash authorware, etc. to make specific production.

Of course, there is also a set of evaluation standards for courseware.

Well, it's not bad, I'm in the Chengdu area, so there is a master to install, the master installed it very carefully, and also told me some maintenance tips, and it is also very responsible.

The service attitude is very good, and it also helps you put the home in the **suitable,**good have said.

Eating cake? Haha ask me, I'm a cake controller.

I've eaten what you said about Nuoxin, and it feels pretty good, which is the truth.

I heard that their family is imported from abroad, and the raw material of the bridge is super good, and it belongs to the cake in the bending or draft of the high-end product, ** and the market is almost the same, but the taste is really unique Go try it.

The cake coupon issued by the company, the child used it on his birthday, and bought the Nuoxin Garden Summer Solstice Cake 336, 17cm square Jan Zhi early, it was still very thin, and I felt fooled after I got it, more than 300 cakes, so small, not good-looking, I feel too Knowles. The taste is also so fierce. It's not as good as an 85 degree cake.

Fortunately, it is a cake coupon issued by the company, so you should use it with caution for birthdays.

Station Passenger Service Operation Standard "Passenger Service Operation Standards" passenger service implements the "first question responsibility system", so as to achieve "three wants, four hearts, and five initiatives".

Three musts": to receive passengers to be civilized and polite, to correct violations to be kind, to deal with problems to seek truth from facts;

"Four hearts": enthusiastic reception of passengers, patience in answering questions, open-mindedness in accepting opinions, and careful work;

"Five initiatives": take the initiative to welcome and send off passengers, take the initiative to help the old and the young, take the initiative to solve the difficulties of passengers, take the initiative to introduce the instructions for passengers, and take the initiative to solicit opinions.

First of all you have to be polite, and secondly, you have to be patient, you have seen the discipline of the parking lot well, and prevent thieves.