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If the administrator is unable to log in, check whether it is due to the following reasons:
1) Are you entering the correct name and password? The login name and password are the same as those of the Phoenix Nest platform.
2) Can you see the "Captcha"? If not, please click "Can't see clearly, change one", if it is still unsuccessful, please check whether the network connection is normal.
3) Your promotion status is not active. Only customers who have a status of active or a zero promotional account balance can log in to Business Bridge within 180 days.
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2.If it prompts "Login failed", it means that when you log in to Statistics or Phoenix Nest, you entered the wrong password three times and were locked.
3.If 142 error is displayed, you can try to see if it can be pinged, if not, the firewall has blocked the port of the bridge, open the corresponding port, or turn off the firewall and try again.
4.If there is no response after typing, it means that when you enter the username, there is an extra space after it, put the cursor in the place of the username, and delete the space behind.
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1. Confirm that 360 and the firewall are turned off.
2. Ping to see if it can be ping, ping method: start-run-input cmd-input ping. If you can ping, change the port. If you can't ping, contact PM or a consultant.
3. To replace the login port of Business Bridge, the specific operation steps are as follows:
1. Find the shortcut to Business Bridge under the desktop or start menu.
2. Right-click the shortcut of Business Bridge, select "Properties", and enter "Shortcut".
3. Add after the target column: Unicom users enter a space and -h 1863 at the endTelecom users enter a space and -h 1863 at the end
4. Click "OK" to exit the attribute setting.
4. Click Fault Detection on the Login page of Business Bridge and set the host according to the prompts
5. Check whether the network settings of the Business Bridge login interface are used, and you should choose not to use **, as shown in the figure below
6. Use telnet detection. The procedure is as follows:
1. Enter "Run" by win+r, enter cmd, and press enter.
2. Enter the telnet 443 command to check the network connection.
3. If the customer is Windows 7 system, because Win7 does not have Telnet by default, you need to ask the customer to install Telnet in the system first, the method is very simple: open the control panel, open the program and function, and see that there is a "Turn on or off Windows function" on the left, open and find the Telnet client, check it, and then OK, as shown in the following figure:
4. After the operation is completed, the following figure shows the normal situation that can be connected:
5. After detection, if it still does not work, it means that it is a network problem and needs to contact the network operator to solve it;
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1. Confirm that 360 and the firewall are turned off. Second, to see if it can be ping, the method of ping: start-run-input cmd-input enter.
1. Find the shortcut of Business Bridge on the desktop or start menu2. Right-click the shortcut of Business Bridge, select "Properties", and enter "Shortcut"3. Add after the target column: Unicom users enter the space sum in the back; The telecom user enters a space at the end and clicks "OK" to exit the attribute setting.
4. Click on the fault detection of the business bridge login interface, and set the host according to the prompts5. Check whether the network settings of the business bridge login interface are used**, here you should choose not to use**, as shown in the following figure: 6. Use telnet detection. The procedure is as follows:
1. Enter "Run" through the win key + R, enter cmd, press enter 2, enter the command to detect the network connection 3, if the customer is a Windows7 system, because Win7 does not have telnet by default, so you need to ask the customer to install telnet in the system first, the method is very simple: open the control panel, open the program and function, see that there is a "turn on or off the windows function, open and find the telnet client, check on, Then you can make sure that you can, as shown in the following figure: 4. After the operation is completed, the following figure shows that it can be connected normally:
5. After detection, if it still does not work, it means that it is a network problem and needs to contact the network operator to solve it; If you can connect, please give feedback, thank you! If the above methods still do not resolve the issue, use the debug capture tool to capture the customer error logs. and send the error log to the pm
Note: Under normal circumstances, error code prompt 1 is due to the destruction of the login protocol-related files of the customer's own computer, resulting in the customer's inability to log in. Therefore, customers are requested to use security software as little as possible to clean up junk files, so as not to cause important files to be cleaned up, resulting in the inability of Business Bridge to log in.
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I've also encountered this problem, it should be a version issue, I reinstalled it and it's fine!
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1. Confirm that 360 and the firewall are turned off.
3. To replace the login port of Business Bridge, the specific operation steps are as follows:
1. Find the shortcut to Business Bridge under the desktop or start menu.
2. Right-click the shortcut of Business Bridge, select "Properties", and enter "Shortcut".
3. Add after the target column: Unicom users enter a space and -h 1863 at the endTelecom users enter a space and -h 1863 at the end
4. Click "OK" to exit the attribute setting.
5. Restart Business Bridge.
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Hello, your webpage IE has been tampered with. You don't have "360 Security Guard" installed on your computer, if you have installed it, find IE system repair in the repair system, and repair it is OK. I wish you success!
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Isn't the network down, or is it time to update.
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If possible, reinstall the system.
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The reason why the bridge can't be boarded:
1. Confirm that 360 and the firewall are turned off.
2. Ping to see if it can be ping, ping method: start-run-input cmd-input ping. If you can ping, change the port to collapse. If you can't ping, contact PM or a consultant.
3. To replace the login port of Business Bridge, the specific operation steps are as follows:
1. Find the shortcut to Business Bridge under the desktop or start menu.
2. Right-click the shortcut of Business Bridge, select "Properties", and enter "Shortcut".
3. Add after the target column: Unicom users enter a space and -h 1863 at the endTelecom users enter a space and -h 1863 at the end
4. Click "OK" to exit the attribute setting.
4. Click Fault Detection on the Login page of Business Bridge and set the host according to the prompts
5. Check whether the network settings of the business bridge login interface are used**, here you should choose not to use**, and 6. Use telnet detection. The operation step group posture is as follows:
1. Enter "Run" by win+r, enter cmd, and press enter.
2. Enter the telnet 443 command to check the network connection.
3. If the customer is Windows 7 system, because Win7 does not have Telnet by default, you need to ask the customer to install Telnet in the system first, the method is very simple: open the control panel, open the program and function, and see that there is a "turn on or off the Windows function" on the left, open and find the Telnet client, check it, and then confirm it, 4. After the operation is completed, the following figure shows the situation that the normal disturbance can be connected:
5. After detection, if it still does not work, it means that it is a network problem and needs to contact the network operator to solve it;
Hope it helps. Thank you.
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I can't get on the bridge.
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Hello, after uninstalling, use the cleaning software to clean up the phone, and then install it again. >>>More
Hello, please try the following ways to adjust it.
1: Clear the browser cache, method: Click "Tools" and "Internet Options" in the IE menu bar in turn, open the "Internet Options" dialog box, click the "Delete Files" button in the "General" tab, check "Delete All Offline Content" in the pop-up "Delete Files" window, and finally click "OK". >>>More
It may be that the version of QQ pet is too low, or it may be due to the fact that there are more people logging in, so that the system is busy and cannot be boarded, which has a lot to do with the network.
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