Why does the phenomenon of black tour guides continue to be banned?

It has been repeatedly banned, mainly because the market demand is still very strong, many people go to participate in the group in order to be cheap, and Chinese people like to buy things and souvenirs. If there is no market, there will be no shopping groups, but there are still many of them. Many people just like to be cheap, so they can't ban it.

1.The system is the biggest problem, and the tourism bureau has never fundamentally solved the problem of the treatment of tour guides.

2.In the competition of the market, the group company squeezed the ground receiving agency, and the local receiving agency competed at a low price in order to receive the source of customers, and finally the pressure was given to the tour guide!

3.Some people have such a demand, and the low-cost group (with a voluntary mentality anyway) is actually a disguised way to let people give you free services. There is no such thing as a free lunch in this world!

The reality is that many people apply for low-cost groups but do not cooperate. Justice is at ease in the hearts of the people!

Society is less honest! There is more greed in people's hearts! The tour guide wants to make more money, so he changes his tricks to make tourists pay more. Tourists want to spend less money and change their ways to guard against tour guides. In a word, it is all the fault of money, and the root of it lies in the thoughts between people.

As the saying goes: "no profit can not be early", the reason why an industry and a profession will attract people must be profitable, and the huge interests hidden in the tourism industry have prompted black tour guides to take risks and commit crimes against the wind.

Because of the large proportion of shopping tour guides in shopping stores, no matter how expensive the tour fee is, it is limited, and the consumption power released by shopping is considerable, which makes people look forward to it infinitely.

Tour guides want to make more money, and regular travel agencies can't bring such a big profit, so they are always banned.

Because the tourism industry is really profitable, so many people are willing to take risks, and the key is that the regulation in our country is not very strict.

Personally, I think it is closely related to personal interests, because everyone does not live in a vacuum, to eat, to dress, to housing, to raise a baby, this is the foundation of human survival, without money everything is empty talk, the original is driven by interests, the reason why the black tour guide is black is nothing more than money.

It is undeniable that the reason why black tour guides can exist for a long time is that there is an inextricable relationship between scenic spots and travel agencies, and according to my own experience: there is a chain of interests between scenic spots, businesses, black tour guides and travel agencies.

I used to be a tour guide, first of all, the tourism products are not in kind, can not be experienced and compared, the focus of tourists is mainly on the **, so the travel agency can only take the way of low-price competition, then the wool is out of the sheep, the enterprise wants to survive, the tour guide wants to make money, the tour guide is not the basic salary and five social insurance and one housing fund, and even some groups also need the tour guide to pay for the negative reception, the tour guide's salary is to rely on the guest shopping commission and self-expense, and the tour guide is very hard, often have to go out early and return late to eat and sleep, by the guest's anger, So I went ashore.

It must be because of the huge profits brought by the tour guide industry, after all, it is not profitable to be early, and I feel that it needs to be further rectified.

I think it's because all along, the supervision and punishment of "black tour guides" by relevant departments have been indiscriminate, painless, and without a strong deterrent. Because of this, the "black tour guides" are even more unscrupulous and repeatedly banned.

In my opinion, the main reason is that the current regulation is not very strict, and some people are just willing to take advantage of loopholes.

Travel is to relax, the purpose is to make the mood better, happy to go, safe and sound, usually travel I will go with the group, with the group can not avoid dealing with the tour guide, I have ever seen the most conscientious tour guide is to go to the five cities in East China when I met the female tour guide, basically the whole process is explaining, at any time with the group of people to cross the pants cover move, and the whole process is not recommended and forced to group members to shop.

However, the tour guides are not all the kind of conscientious tour guides I have met, and the forced consumption of tour guides has been common in recent years. Such behavior not only infringes on the legitimate rights and interests of consumers, but also seriously affects the development of the tourism market order.

1. Lack of functions of relevant departments.

The lack of supervision by the regulatory authorities, the lack of crackdown on such illegal and criminal acts, and the low cost of violating the law have led to some operators and practitioners taking chances, gradually losing their professional ethics and sense of reverence for the law, and the tourism industry is full of chaos.

2. Consumers are greedy for "small cheapness".

For consumers themselves, they know that low prices are abnormal, but they also try their luck with the mentality of taking advantage of small advantages, and fail to find a suitable way to defend their rights and interests when their rights and interests are damaged.

3. The professionalism of tourism practitioners is not high.

The professional ethics of employees in the tourism industry are low, and some tour guides are profit-seeking when leading groups and make huge profits through improper channels.

4. Defects in the industry access mechanism.

For pre-travel companies, some tourism companies set too low entry thresholds for employees, and did not provide them with relevant training, education and regulatory assessment.

In order to solve the above problems, revitalize the tourism industry, and make the tourism industry develop in a healthy, orderly, civilized and rational direction, we can start from the following aspects.

1. Relevant departments should strengthen legal supervision, promulgate relevant regulations and policies, increase the cost of illegal crimes, and resolutely safeguard the legitimate rights and interests of consumers.

2. For tourists themselves, they should improve their safety awareness, do not hold the mentality of being greedy, and at the same time should improve the legal awareness of relevant aspects, and be able to pick up the law to defend their rights and interests when their rights and interests are threatened.

3. For tourism companies, the entry threshold for employees should be raised, ideological education and training should be carried out for employees on a regular basis, and relevant assessment mechanisms should be established to punish employees who violate the system to varying degrees.

4. On the premise of having professional knowledge, employees should improve their personal quality and self-cultivation, and have a sense of responsibility and basic conscience. It is not only necessary to protect the rights and interests of consumers, but also to stop it in time when there are violations of laws and disciplines by peers.

The standardized operation of the tourism market, related to the vital interests and basic demands of consumers, I believe that with the joint efforts of the first industry, enterprises and society, the tourism industry can develop and grow, and make more contributions to the development and social development of our country.

I personally haven't encountered it, but I have the following ways to deal with it.

1. Negotiation between the two parties;

If the tour guide compulsorily requires the tourist to spend and shop, the tourist can first negotiate with the travel agency to which the tour guide belongs.

2. Apply for mediation to consumer associations, tourism complaint acceptance agencies or relevant mediation organizations; After the complaint of the tourist, the consumer association, the tourism complaint acceptance agency and the relevant mediation organization shall mediate the dispute between the tourist and the tour operator on the basis of the willingness of both parties in accordance with the law.

3. Submit to an arbitration institution for arbitration in accordance with the arbitration agreement reached with the tour operator;

4. File a lawsuit with the people's court;

If there are many tourists who are forced to shop and have a common request, they can elect representatives to participate in negotiation, mediation, arbitration, and litigation activities.

5. Tourists have the right to request the travel agency to return the goods and pay the return payment in advance within 30 days after the end of the tour, or refund the cost of the separately paid travel project.

2. How to protect your rights.

According to the provisions of the "Measures for the Handling of Tourism Complaints": for major emergency demands that do not constitute valid complaints or tourists in the travel itinerary, the specific content includes: major problems such as detention in the travel itinerary, no room from the hotel to the potato spine cover store, and emergency problems such as the inability to enter the scenic spot, 12301 will inform the tourism enterprises of the relevant information under the authorization of the tourism regulatory department, help tourists solve problems in real time, and improve the tourist experience.

Record the tourist claims that constitute valid complaints and submit them to the national tourism complaint reporting platform, 3. The form of the complaint.

Consumer complaints can be made in the form of letters, interviews, and the Internet. However, no matter which form it takes, the following should be clearly stated: First, the basic information of the complainant. i.e. the complainant's name, gender, contact address, contact **, zip code, etc.

The second is the basic information of the respondent. i.e. the name, address, **, etc. of the respondent.

The third is the time, brand, origin, specification, quantity, etc. of the purchased goods.

Fourth, the specific circumstances of the damage, the time when the problem was discovered, and the process of negotiation with the operator. Fifth, a copy of the shopping voucher, warranty card, and letter of agreement.

Legal analysis: If you find that there is a problem with the tour guide during the tour, you can negotiate with the tour group and ask it to appoint a tour guide or tour leader who meets the requirements as soon as possible. If the opinion is not accepted, you can complain to the competent department of the travel agency, and the competent department will deal with it.

According to the provisions of the Tourism Law, if a travel agency arranges a person who has not obtained a tour guide certificate or a team leader certificate to provide tour guide or tour leader services, the tourism department may order corrections, confiscate illegal gains, and impose a grade fine according to the severity of the circumstances. Tourists have the right to check the tourist guide's certificate, preferably in the contract, and make it clear that the travel agency should be liable for breach of contract when assigning unlicensed personnel.

Legal basis: Tourism Law of the People's Republic of China Article 96 If a travel agency violates the provisions of this Law and commits any of the following acts, the competent tourism department shall order it to make corrections, confiscate the illegal gains, and impose a fine of not less than 5,000 yuan but not more than 50,000 yuan; if the circumstances are serious, order the suspension of business for rectification or revoke the business license of the travel agency; The directly responsible managers and other directly responsible personnel are to be fined between 2,000 and 20,000 RMB

1) Failing to arrange for a tour leader or tour guide to accompany the outbound or inbound group with a tour in accordance with regulations;

2) Arranging for persons who have not obtained a tour guide permit to provide tour guide services, or arranging for persons who do not have the conditions for tour leader to provide tour leader services;

3) Failure to pay tour guide service fees to temporarily hired tour guides;

4) Require the tour guide to pay in advance or collect fees from the tour guide.