Huawei P10 comes with a translator and can t connect to the network

You can first open the settings and see if the translator has permission to use the network.

Non-mobile phone glitch:

1. Make sure that the data service switch is enabled.

2. Please check whether the SIM card is inserted correctly. Please strictly follow the instructions for use of your phone or the prompts near the card slot to insert the SIM card correctly.

3. Please confirm whether the mobile phone can recognize the inserted SIM card. Different SIM card types are supported by different phone systems, so make sure you insert them into the correct card slot.

4. Please confirm whether the SIM card is available. If the card cutting is not standard or the scratches are deep, it will affect the use, please go to the business hall to change the card and try again.

6. If the traffic rate is set**, please check whether the traffic limit is set. Please go to Settings > Traffic Management, click > Limit Reminder to view, when the used traffic reaches the limit value, you will not be able to connect to the network.

7. Confirm whether to turn on the network and mobile network at the same time, the phone will be connected to the Wi-Fi network by default.

Mobile phone or network failure:

1. Please reset the APN and then restart the phone. Go to Settings > More > Mobile Networks, and under Access Point Name (APN), tap > Reset to Default Settings.

2. Check whether it is a current network problem. If this problem is prevalent in your surroundings, it is recommended to report it to your local network operator.

3. Please restore your phone to factory settings after backing up your data, or try again after upgrading the latest software version.

4. If the above methods still can't solve the problem, please back up the data and bring the purchase invoice to the after-sales service outlets for testing.

If the mobile phone cannot access the Internet normally, you can troubleshoot according to the following conditions:

Situation 1] The contact between the SIM card and the metal contacts of the mobile phone is insufficient, and the SIM card can be reinserted.

Situation 2] If the SIM card is damaged or there is a problem with the mobile phone, you can change the phone to test whether it is the SIM card or the mobile phone is faulty.

Situation 3] The current location is a signal blind zone or suddenly no signal, you can change places to test and pay attention to whether the mobile phone signal of other users around you is normal.

Situation 4] If the mobile phone card is in arrears or is shut down, you can pay off the arrears and turn it on.

Situation 5] The service is suspended due to abnormal use of the number, such as the number being used for illegal or illegal activities.

Situation 6] Roaming in Taiwan, Hong Kong, Macao or abroad can only be used after enabling Taiwan, Hong Kong and Macao roaming and international roaming.

Situation 7] If the total traffic generated by the Internet reaches the ** traffic cap value in the current month, the system will automatically turn off the Internet access function, or limit the speed of the network, and the network will be automatically restored in the next month, which shall be subject to your ** traffic cap rules.