What should I do if I can t use my social security card?

The temporary card is limited to the applicant's own medical treatment and purchase of drugs for medical insurance fee settlement, and the period of use is 45 days. [Please check if it has been more than 45 days] Note: The cardholder should keep and use the temporary card properly, and must return the temporary card and go through the deposit refund procedures when receiving the official social security card.

If the problem does not exist, please go to the nearest Tianjin Social Security Card Service Center to ask if it is a degaussing problem, etc

It is recommended to consult the local social security office directly or call 12333

There are several reasons why your Social Security card may not work.

1.Card is not activated:

2.Card status is abnormal:

If your social security card can't be used, it may be because there is a problem with your social security card, such as demagnetization, chip damage, etc., in this case, you have to quickly take your social security card to the bank branch to solve it.

3.The card is locked:

The social security card has a password, and sometimes you need to enter the password to use the social security card, but the social security card password will be locked if you enter it incorrectly three times in a row, and if the card is locked, it cannot be used, and it must be unlocked before it can be used.

4.Failure to pay social security contributions in a timely manner or arrears.

If your social security contributions are stopped, it may also cause your social security card to be unusable. Because your medical insurance benefits will be suspended if you stop paying social insurance, you can only use the balance of your medical insurance personal account. However, if the social security payment is stopped, the social security bureau will definitely stop transferring money to the medical insurance personal account.

And if you run out of money in your personal health care account, you can no longer use your social security card.

Legal analysis]: The social security card cannot be used in the following situations: 1

If the social security card is not activated, you need to go to the issuing bank to activate the social security card before you can use the social security card; 2.If the status of the social security card is abnormal, such as degaussing, chip damage, etc., bring the social security card to the bank branch to solve the problem; 3.The social security card is locked and needs to be unlocked before it can be used; 4.

If the social security is not paid in time or is in arrears, it is necessary to make up the payment in time.

Legal basisArticle 19 of the Measures of the People's Republic of China for the Administration of Social Security Cards shall be included in the invalid list if the social security card is no longer used due to damage, loss, expiration or other reasons. The Ministry of Human Resources and Social Security and the provincial and municipal human resources and social security departments respectively manage the national, provincial and municipal social security card invalid lists, and provide inquiry services.

1.If you have not been on social insurance in other units before, this is your first insured unit, then you can call 96102 to check whether your card has been issued, if it has been issued and wait for a period of time for the unit has not received it, it is recommended that you go to a nearby social security outlet to bring your ID card to reissue one. 2.

If you have been in another unit before, then ask for it from the previous unit, provided that your social security card has been ready, because some social security cards are relatively slow to be issued.

1. The insured person needs to take his social security card and original identity certificate to the corresponding bank business outlet to activate the social security card, and the medical insurance account will return to normal after activation. 2. Use the social security card to directly enable the social security function in the designated hospital of medical insurance. When the insured person uses the social security card for the first time in a designated medical institution, he only needs to go through the outpatient or inpatient registration business normally, and the social security function can be directly activated.

3. When the insured person uses the social security card for the first time in the designated pharmacy of the medical insurance, insert the original medical insurance card, and then insert the social security card as required, and then activate the social security card. Note: The social security card must be activated within half a year, otherwise it will be restricted.

Social security. The cases where the card cannot be used are:

1.If the social security card is not activated, you need to go to the issuing bank to activate the social security card before you can use the social security card;

2.If the status of the social security card is abnormal, such as degaussing, chip damage, etc., bring the social security card to the bank branch to solve the problem;

3.The social security card is locked and needs to be unlocked before it can be used;

4.If the social security is not paid in time or is in arrears, it is necessary to make up the payment in time.

Legal basis] Article 19 of the "Measures of the People's Republic of China for the Administration of Social Security Cards".

If the social security card is no longer used due to damage, loss, expiration, etc., it shall be included in the invalid list or excited. The invalid list is to be managed at different levels, by the Ministry of Human Resources and Social Security.

The human resources and social security departments at the provincial and municipal levels respectively manage the national, provincial and municipal social security card invalid lists and provide inquiry services.

The following is how to deal with the social security card that cannot be used:

1. Failure to pay in time or arrears. At the beginning of each month, each enterprise, institution or company shall check whether the account of the unit is sufficient to pay the social security fees of the month; For urban and rural residents, the community where they live will handle the deduction;

2. The password is incorrect. The social security card password can be entered up to 10 times, and if you enter it incorrectly 10 times, you will need to go to the issuing bank to unlock the password;

3. The card is damaged. Avoid folding or scratching the surface of the card and store it properly. If you accidentally damage your social security card, you can go to the issuing bank with your valid ID to apply for a replacement card;

4. If the settlement system of the medical institution fails, the insured person requests the hospital to indicate the reason for not handling the on-site settlement on the back of the invoice, and bring it back to the window of the Social Security Bureau for reimbursement and settlement after stamping the hospital seal;

5. Other reasons. You can contact the city's social security agencies for consultation.

Legal basisArticle 4 of the Social Insurance Law of the People's Republic of China.

Employers and individuals within the territory of the People's Republic of China who pay social insurance premiums in accordance with the law have the right to inquire about payment records and records of individual rights and interests, and to request social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits in accordance with the law, and have the right to supervise their own units' contributions for them.

Article 7. The social insurance administrative department is responsible for the social insurance administration of the whole country, and other relevant departments are responsible for the relevant social insurance work within the scope of their respective duties.

The local people's social insurance administrative departments at or above the county level are responsible for the management of social insurance transportation and insurance in their respective administrative regions, and other relevant departments of local people's insurance at or above the county level are responsible for the relevant social insurance work within the scope of their respective duties.

If the social security card cannot be used, the cardholder can ask the social security administrative department for the reason, and after understanding the reason, take certain measures to resume the use. The reasons for the failure to use the cardholder include the cardholder crisis is payment, system information error, social security card chip damage, degaussing, etc.

Legal basis

Article 15 of the Notice on the Issuance of the Administrative Measures of the "Social Security Card of the People's Republic of China".

Human resources and social security departments at all levels shall protect the rights of cardholders to inquire and handle human resources and social security business, adopt technical means and management measures to protect the personal privacy of cardholders, use information related to social security cards in accordance with the law, and ensure the safe use of social security cards.

Article 16. The provincial and municipal human resources and social security departments that have been approved to issue social security cards shall formulate clear regulations for the application and management of social security cards, and release them to the public by means of explicit and public announcement in the service venue. The regulations for the management of the application of social security cards shall include the following:

1) The function and purpose of the social security card;

2) The object of issuance of the social security card, the conditions for application, and the application procedures;

3) The scope of use of the social security card (including restrictions on use), the period of use and the method of use;

4) Procedures for reporting and reissuing social security cards after they are damaged or lost;

5) The rights and obligations of the card issuer, the cardholder and other relevant parties.

Hello, according to the situation you provide, the use of social security cards is restricted, you need to bring your ID card and social security card to the card bank to activate the social security card, and the new social security card will be restored after activation. There are several ways to activate the social security card: 1. The insured will bring the original social security card and ID card to the bank branch to go through the activation procedures.

The staff of the bank will help us with the activation. Once activated, a Medicare account can be used. 2. The use of the social security card in the hospital designated by the medical insurance can also directly activate the function of the social security card.

When a designated medical institution uses a social security card for the first time, it can open the social security card function by handling registration services such as hospitalization, registration, and outpatient services. 3. When you buy drugs at designated medical insurance cooperative pharmacies, you can insert a social security card and use the social security card directly for consumption.

There are often insured people who consult, saying that their social security cards cannot be swiped in designated medical institutions or designated retail pharmacies. 1. What are the reasons why the social security card cannot be used 1. Reasons for failure to pay in time or arrears: social security premiums should be paid monthly, and overdue payments or insufficient account balances will affect normal medical reimbursement.

2. Reason for password error: In the medical structure, you must enter the social security card password first when using the social security card for settlement, and if you can't enter the correct password, you will not be able to use the social security card for reimbursement. 3. Reasons for card damage:

In a few cases, the social security card is damaged due to improper storage or other reasons, which will affect the use of the card for medical reimbursement. 4. Reasons for the failure of the settlement system of medical institutions: In rare cases, the hospital settlement terminal may fail and the on-site reimbursement settlement cannot be handled.

2. What are the solutions to the social security card that cannot be used1. When the payment is not made in time or is in arrears, each enterprise, institution or company shall check whether the unit account is sufficient to pay the social security fee for this month at the beginning of each month; For urban and rural residents, the community (neighborhood committee) where they live shall handle the deduction. 2. If the password is incorrect, the password of the social security card can be entered up to ten times, and if you enter it incorrectly ten times, you will need to go to the issuing bank to unlock the password. 3. When the card is damaged, please avoid folding or scratching the surface of the card and store it properly.

If you accidentally damage your social security card, you can go to the issuing bank with your valid ID to apply for a replacement card; 4. When the settlement system of the medical institution fails, the insured person shall request the hospital charge to indicate the reason for the failure to handle the on-site settlement on the back of the invoice, and bring it back to the window of the Social Security Bureau for reimbursement and settlement after stamping the hospital seal. 5. If you are unable to use the social security card for reimbursement due to other unknown reasons, please contact the social security agencies in the city as soon as possible or call 12333 for consultation.

3. Can the money in the social security card be withdrawn 1. The money in the social security card can only be withdrawn under certain conditions. (1) Those who have moved abroad to settle down and change their nationality. (2) For those who die on the job, their legal heirs can inherit the balance of their personal pensions.

3) Duplicate payment, if the payment of flexible employees is duplicated with the payment of enterprises, the refund is the part of the payment of flexible employees; If the bank withholds the payment and the enterprise payment is duplicated, the part of the enterprise payment for the recurring period will be refunded; If the payment information of the public institution and the payment information of the flexibly employed persons is duplicated, the part of the payment of the flexibly employed persons in the duplicate period shall be refunded. 2. However, in these cases, the personal account part can also be refunded. Endowment insurance has a standard base every year, the payment is generally paid according to the standard base of 60 300, the enterprise pays, 8 of the payment base is included in the personal account, 20 is included in the overall planning; 8 of individual contributions are credited to the personal account and 12 are credited to the overall plan.

To sum up, there are generally four reasons why the social security card cannot be used: arrears, wrong passwords, damaged cards, and failure of the settlement system of medical institutions. After solving these four cases, it can be used normally.

The social security card cannot be used in the case of unbridled scum:

1.If the social security card is not activated, you need to go to the issuing bank to activate the social security card before you can use the social security card;

2.If the status of the social security card is abnormal, such as degaussing, chip damage, etc., bring the social security card to the bank branch to solve the problem;

3.The social security card is locked and needs to be unlocked before it can be used;

4.If the social security is not paid or the hail collapse fee is owed, the payment fee must be made up in time.

Possible cause 1: The social security card is not activated.

Check the bank that issued the social security card, and there is the bank logo and name in the upper left corner of the card face.

Bring your social security card and valid ID to the counter of any of the outlets where the card issuing bank is issued to activate the social security card.

Go to the county (district) level social security bureau or designated pharmacy with your social security card and valid ID card to change the initial password of your social security card.

After the above 2 steps, the social security card can be used normally.

Possible reason 2: The social security password has not been changed on the social security card.

The social security card is a "one card with two passwords", which has the functions of both a social security card and a bank card. This can be seen from the two numbers on the card face, one is the social security number and the other is the bank card number.

Therefore, it is not enough to activate the social security card at the bank, but also to set up a social security password at the county (district) level social security bureau or designated pharmacy with the social security card and valid identity documents.

Possible cause 3: The social security card is damaged.

After the social security card is damaged, you need to bring a valid ID card to the card-producing bank branch of the social security card, and Shen Yan asked the state to ask for a replacement card.

After applying for a replacement card at the bank, you may also need to go to the county (district) level social security bureau to go through the relevant procedures, so that you can use the medical insurance to buy medicine or seek medical treatment during the cardless period when you are waiting to get the card.