Why can t my Lenovo A298t read a 32G memory card

Dear Lenovo users, hello!

According to your problem, it is recommended that you uninstall the SD card, connect the SD card to the computer, move the files in it to the computer, then format the memory card, and install it on the phone again for testing. If it still doesn't work, it is recommended that you change the SD card for testing to see if it is an SD card problem. If it still can't be used normally, it is recommended that you back up the important content in your phone, and try to restore your phone to factory settings

Method 1: Go to System Settings - Privacy (please select Backup & Reset for Android higher version phones) - Factory Reset - Reset Phone.

Method 2: When the phone is turned off, press the power button + volume button at the same time when starting; After entering the recovery, please select Wipe Date;

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If your device is inserted into the memory card, it will be reflected in the fuselage menu after normal recognition, if it cannot be reflected normally, please use the following steps to perform a simple troubleshooting attempt to solve the problem:

1.Your device supports a maximum of 32G micro SD card (TF card), it is recommended that you check whether the memory card can be used here;

2.If the memory card is not in good contact, it is recommended that you shut down and re-insert the memory card to see if it can be used normally.

3.It is recommended that you try to format the memory card again in FAT32 format.

4.If the memory card itself is abnormal or compatible, it is recommended that you use other memory cards for comparison, if other memory cards can be recognized, it is recommended that you replace the memory card.

5.If the above operations cannot identify or improve the problem, please back up the fuselage data and restore it to factory settings.

If the problem still cannot be effectively solved, it cannot be ruled out that it is caused by the failure of the fuselage card slot or other components, we recommend that you take the time to go to a nearby Lenovo authorized repair station for specific testing and treatment.

Lenovo Authorized Repair Site Query:

The business hours of the maintenance site are usually from Monday to Sunday from 9:00 to 18:00, except for holidays, and the stations will be slightly adjusted according to their own operations.

Sorry for the inconvenience!

In this case, you can see if the memory card is corrupted, or the memory card is not installed correctly, of course, it is also possible that the system is abnormal and the memory card insertion cannot be recognized.

It is recommended to replace the memory card;

2. It is recommended to reseat the memory card;

3. It is recommended to try to format the TF card, and the file format is FAT32;

4. You can back up contacts, text messages and other data, and then restore to factory settings.

If it doesn't work, it is not ruled out that there may be a faulty mobile phone, and it is recommended to contact the site to test the mobile phone.

The local Lenovo after-sales repair station inspection and maintenance, service site inquiry:

Do you have a card reader? If you have to see what format your own memory card is, back up the contents of the memory card first, and then format the memory card and select the FAT format.

It may be that the SD card is not inserted properly, or the card slot is broken, and there is a system problem.

Swipe the system or format the memory card.

About the use of Lenovo mobile phones and related resources, you can also communicate on the Lenovo mobile phone music forum.