Why is my ZTO Express always in one place?

If your express goods are always in one place and there is neither transit information nor return information, it may be due to special reasons, such as abnormal weather, etc., resulting in the goods cannot be transferred. You can contact the courier company to verify!

If your courier shows that there is no updated logistics information in one place, it is recommended to contact the sender in time and ask him to help you register the reminder on the intranet. Then your courier will be delivered to you first.

Your Zhongtong Express is always in one place, that is, your logistics information is not updated, first go to the courier company's ** check, and then see if your tracking number is correct, if you can't find it, it is lost, go to the courier company to make a claim.

The biggest possibility is that the express delivery has been blown up and has not been able to send it.

You can wait patiently, usually at this time, the courier company is also in a special hurry, and is working overtime to deliver the goods.

Are you saying that the courier you sent is Zhongtong Express.

Go. Just check the problem and let them deal with it.

Hello, if you have only stopped in one place for a long time, you contact the consignor and ask the consignor to help you ask the courier company, whether the courier is lost, if it is lost, let the sender reissue it in time, and let the courier compensate, dear.

That's because your courier information has not been updated, or the courier card has been left in place, you can provide the tracking number and let the courier company's customer service help you query the reminder.

It means that his transportation process is a little slow, or the courier company has not updated your logistics information in time.

is a family, only the size of the transported items is different.

Zhongtong Express: It is an LTL logistics brand under Zhongtong Group. In terms of operation mode, the flat organization and management of the center's direct sales and franchise outlets are adopted, and we strive to adopt modern operating equipment, information management system and national unified high-standard operating procedures in the shortest possible time.

Zhongtong Express: It is a large-scale group company integrating express delivery, logistics and other businesses. At present, ZTO Express has become the largest domestic business scale and the most stable express delivery company in the first phalanx.

As of June 30, 2017, Zhongtong has more than 10,000 service outlets, 77 transit centers, more than 9,300 network partners, more than 4,380 trunk transport vehicles, more than 1,780 trunk lines, more than 1,780 districts and counties, and more than 77% of townships and towns.

Scope of business. Domestic express delivery, international express delivery (except for the franchise business of the above postal enterprises), engaged in sea, aviation, land international cargo transportation, warehousing services, handling and unloading services, domestic cargo transportation, corporate image planning, marketing planning, public relations activities planning, enterprise management consulting, business information consulting.

Chain management, machinery and equipment leasing, sales of machinery and equipment, mechanical and electrical products, electronic products, communication equipment, clothing, shoes and hats, office equipment and supplies, design, production, and release of all kinds of advertising.

Zhongtong Express and Zhongtong Express are subsidiaries of Zhongtong Group Company, and the business undertaken is slightly different, the express delivery is mainly a small business, and the express is mainly a large business. Zhongtong Express is another name for Zhongtong Express.

Pro: They all belong to Zhongtong Express, oh, Zhongtong Express and Zhongtong Express are Zhongtong, but the items transported are not the same. Zhongtong Express is a large, heavy cargo.

ZTO Express. 1. Zhongtong Express Co., Ltd. was established in Shanghai on May 8, 2002, is a large-scale group company integrating express delivery, logistics and other businesses, with registered trademarks "Zhongtong" and ZTO. Zhongtong Express has now become a domestic business scale, the first phalanx in the rapid development of express delivery enterprises.

Express and express are both Zhongtong, but the items transported are not quite the same. Express is mainly for large items, LTL logistics. Express delivery is a commonly used online shopping for small items.

It is the same courier company, Zhongtong Express's statement tends to be colloquial, and Zhongtong Express tends to be written. Express for bulky goods, LTL logistics. Express delivery is a commonly used online shopping for small items.

The information system within the logistics company is not updated in a timely manner. The parcel goods have been collected and distributed (the parcel has been transported normally in transit), but the system has not been uploaded in time. There's no need to rush this, despite the system.

2.Cargo parcels may need to be packed and distributed through a large transit center, and the logistics company is understaffed, or the subcontracting volume is particularly large. It takes time to upload to the system one after another, so you need to wait for time. This situation.

3.If you haven't moved for a few days, it's likely that your package is missing. It is recommended to contact the logistics company directly, and it is best to contact the sending site to inquire about the specific reason and urging.

This is because his logistics did not scan the code of your express delivery and upload it. As a result, the logistics situation has been in one place all the time. There are also some sellers who upload the tracking number in order to ship in advance, so the express delivery at this time has been in one place.

The best thing to do is to consult the seller and ask him if the goods are not delivered

It may be that during the epidemic, staying in that place to sanitize. It is also possible that the information of this courier is not updated in time. It is recommended to consult customer service on the official website.

Indicates that the courier is being picked locally or transferred to a box. You don't think that couriers handle courier mail in a single way. They are all collected by each household, then transferred to a designated place, transported together to the same destination, then transported to a place near the destination, and then repacked and transferred to each household according to the address on the courier list.

It takes time to deal with this.

It may be that the courier has not been updated, or there is something stuck there halfway, you can contact customer service to ask.

Indicates that the espresso has been ordered locally or transferred to the box. Courier companies should not handle express mail in a single way: they are all collected by each family, then transferred to a designated location, transported together to the same destination, then transported close to the destination, then packed according to the address of the courier list and transferred to each family.

It takes time to deal with it.

If there is a shortage of manpower, the warehouse cannot be shipped, and there is a possibility that the management of express parcels is chaotic.

If the express logistics information has been staying in one place for a long time, the possibility of losing the item is very high, it is recommended to contact the official customer service of the logistics company to inquire about the specific situation.

Summary. Hello, I'm glad to answer for you, Zhongtong Express stopped in one place and didn't move because.

First, because of the epidemic, the warehouse of the cargo station is not manpowered, so the express is piled up, second, the express is lost in the process of transshipment, so there is no way to update the express information again, third, the express in the process of transshipment, but the express company did not update the express information in time, resulting in information delay, so that users think that the express stop at the transit station has not moved.

Why did ZTO Express stop in one place and not move.

Hello, I'm glad to answer for you, Zhongtong Express stopped in one place and didn't move is a stool shed because.

First, because of the epidemic, the warehouse of the cargo station is not manpowered, so the express is piled up, second, the express delivery is lost in the process of transshipment, so there is no way to update the express information again, third, where the express is in the process of transshipment, but the express company did not update the express information in time, resulting in information delay, so that users think that the express stop at the transit station did not move.

If you are trembling and hungry when inquiring about the express transfer situation, you can rush back to directly call the relevant customer service** according to your actual judgment situation.

Summary. Hello, because Zhongtong Express has been in one place without moving, it may be because the logistics information of the express is not updated in time, or it may be because there are peak periods in the logistics and transportation process, such as traffic jams, or natural disasters in the transportation process, resulting in damage to the express and other reasons.

Hello, because Zhongtong Express has been in one place without moving, it may be because the logistics information of the express delivery is not updated in time, or it may be because there is a peak period in the process of logistics and transportation, such as traffic and lack of pants blocked, or natural disasters in the transportation process, resulting in damage to the express and other reasons.

When the cavity ant express has been in one place, you can communicate with the seller, ask the seller to contact the logistics express company for urging, or call the logistics company's customer service** to understand the situation. Heyuantan Express, also known as express delivery or express, refers to a new mode of transportation in which logistics companies through their own independent networks or in the form of joint ventures, the documents or packages entrusted by users are quickly and safely delivered from the sender to the recipient's door to the door.

Zhongtong's service products include domestic express delivery, international express delivery, logistics distribution and warehousing, etc., providing "door-to-door" services and time-limited (same-day delivery, next-morning delivery, next-day delivery, etc.) services. At the same time, it has carried out value-added services such as e-commerce distribution, collection of payment, signing and returning, cash on delivery, collection of ants, business parts, regional aging parts, excellent fresh delivery, orange nuoda, and regular delivery, so as to provide customers with value-added services such as VIP service and basic bureau affairs.

Zhongtong Express followedZhongtong ExpressThey belong to the same company, but they are called differently.

Zhongtong Express shares****.

Founded in Shanghai on May 8, 2002, it is a large-scale group company integrating express delivery, logistics and other businesses.

Zhongtong's mission: to create more people's happiness with our products (it contains three meanings: one is to help more people start a business and achieve a better new life; The second is to help customers grow, reduce costs, improve efficiency and create value for customers; The third is to solve problems for the society, reduce logistics costs, and realize the full-link management of "from the factory to the user, from the field to the table").

Basic introduction of Zhongtong:

Founded on May 8, 2002, Zhongtong Express is a comprehensive logistics service enterprise with express delivery as its core business, integrating cross-border, express, commercial, cloud warehouse, aviation, finance, intelligence, media and other ecological sectors, on October 27, 2016 on the New York Stock Exchange.

The listing has opened a window to the world to understand the development of China's express delivery.

Since its establishment, Zhongtong Express has grasped the reform of the postal system, economic transformation and upgrading, industrial structure adjustment, vigorous development of e-commerce and other policies and market opportunities, from "self-interest", "altruism" to "benefit the society", to help more people start a business and achieve a better new life; Help customers reduce costs, improve efficiency and create value; Help the society solve problems, reduce logistics costs, and realize the full-link management of "factory to user" and "field to table".

As of June 30, 2019, there were nearly 30,000 service outlets, 87 transit centers, 4,650 direct network partners, about 5,800 trunk transport vehicles (of which about 3,150 were high-capacity dump trailers), 2,200 trunk transport lines, and the network reached more than 98% of the districts and counties, with a township coverage rate of more than 89%.

There are two possibilitiesFirst, the express delivery is placed at the receiving point without permission but does not notify you, resulting in the loss of the package, and the second is that the express delivery is first signed on the system, and the delay will arrange a shelter time for you to deliver (for the sake of timeliness performance), for these two situations, we have3 workarounds:

Method 1: Contact the courier to verify

You can call ** contact the courier yourself, there is the name and ** number of the courier on it, ask what is going on, is there no delivery or lost, no delivery patience and so on, if you lose the parcel, let the courier pay you.

Many of our couriers are the first to operate on the system to sign, did not contact us at all, and then send the unified delivery in the afternoon or when it is delivered to this area, sometimes I buy things by myself and see the logistics signature on it, and I can't find it, and I contacted him to tell me that it has not been delivered.

Method 2: Contact the merchant to deal with it

You can find the customer service you bought in this store, tell the customer service that you did not receive the package, let the customer service contact the courier to verify the processing, if you can't find the piece, you can apply for a refund, or let the customer service reissue a new one for you.

To apply for a refund, you need to choose a refund only, that is, I want a refund (no return required), the status of the goods is not received, and the reason for the refund can be selected as the courier has not been delivered to others, etc.

Method 3: Complaints

If the courier has not contacted you at all, and now the package shows the receipt and cannot be found, you can complain about the courier on the corresponding express official website, or call your ** in the investment chain state v. ** to complain.

It is best to ask the courier first to find out what is going on, so as to facilitate the follow-up processing, and the merchant can also be handled, but the waiting time will be longer, because the customer service will also contact the courier through online channels.

Founded on May 8, 2002, Zhongtong Express is a comprehensive logistics service provider integrating express, express, cross-border, commercial, cloud warehouse, finance and other businesses.

Zhongtong Express is a LTL logistics brand of Zhongtong Group, mainly engaged in products of more than 10kg, weight products mainly 10-300kg small ticket LTL, and at the same time provide more advanced 300kg large ticket LTL service; In addition to standard express, more core products will be launched in the future to shorten the timeliness and optimize the customer experience.

In addition to butler services, warehouse and distribution chain services and exclusive services for project customers, services such as cold chain transportation will also be launched in the future to meet customer requirements and provide more "fresh" services. Zhongtong Express adopts modern operating equipment, scientific management, personalized value-added services, and constantly optimizes and upgrades services to fully guarantee the timeliness of goods, so that customers can rest assured and satisfied.