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If you buy moldy food in the supermarket, you can bring the goods to the supermarket's service desk and return it in time, so that the service desk will deal with it for you. This problem is a speeding problem, and the supermarket will definitely be responsible, so you don't have to worry about this.
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If you buy moldy food in the supermarket, you should take proactive measures to protect your rights, and you can negotiate with the merchant to solve it with the shopping receipts and the food purchased.
According to the provisions of the Food Safety Law, businesses that produce food that does not meet food safety standards or operate food that they know do not meet food safety standards shall be liable.
In addition to claiming compensation for losses, consumers may also demand compensation from producers or operators for compensation of 10 times the price or 3 times the loss.
If you refuse to compensate after negotiation with the merchant, you can call 12331 to complain to the local Food and Drug Administration.
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1. Ask the merchant for compensation.
When buying moldy and spoiled food, don't hold back. You must take positive steps to protect your rights. First of all, you can consult the merchant to solve the problem of shopping receipts and food purchases.
2. Call 12331 to complain to the Food and Drug Administration.
If you refuse to pay compensation after negotiating with the merchant, you can call 12331 to complain to your local Food and Drug Administration. The Food and Drug Administration will resolve the issue for you within valid business days.
3. Filing a lawsuit with the court.
If the case is complicated or beyond the jurisdiction of the food and drug supervision and administration department, a lawsuit may also be filed with the people's court to request a refund of the price and related compensation.
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Bring your receipts and mouldy bread to the supermarket desk and they will return or exchange them for you.
If it's a small supermarket, you can also go directly to the owner.
Generally speaking, it is okay to return or exchange goods, and there is no need to claim anything, and it is not easy for supermarkets.
Bread generally has a shelf life.
It is 3 days, so it is a quality problem within the expiration date. If you have purchased it for more than 3 days and it is due to improper storage that causes mold, then the supermarket is not responsible.
Go directly to the supermarket to solve the problem, you don't need to make a big deal about it, you don't need to have an attitude of asking for guilt, and you don't need to have a feeling of resignation, in short, it's a very simple quality problem, a very simple return and exchange, not humble or arrogant, and it's OK with a peaceful attitude.
You can protect your legitimate rights and interests normally, but don't go too far. Be more considerate of others, be convenient with others, and also be convenient with yourself. Forgive others and forgive others, Heaven is fair, and he who treats you badly here will be treated well to you in another.
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If you buy something moldy in the supermarket, you can return it to him if it doesn't come out of the supermarket. If you go out of the supermarket, you can refund the money with the invoice, and don't go to this supermarket again next time.
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If you buy moldy food in the supermarket. You can bring food and proof of purchase to the supermarket service desk to claim compensation, and if you don't give compensation, you can call 12315 consumer ** to complain.
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This problem is actually very easy to solve, if you buy this kind of spoiled and moldy things in the supermarket, you can choose to return it, but you have this shopping invoice for you. Keep it that is, the shopping receipt, its date, and the year, month, and day, these are all marked on it, and this thing is available in their supermarket. They will definitely follow the procedure to return and exchange for you.
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If you buy moldy food in the supermarket, you can ask customer service for return or compensation.
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What should I do if I buy moldy food in the supermarket? Then go to the supermarket where you bought the goods and return them all. He will return it to you unconditionally.
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Bring the shopping receipt to the supermarket service desk to return and exchange, and if you can't find the receipt, you can check the monitoring, or check the mobile phone payment time, and check the transaction record at the cashier. If there is any harm to the body after eating, the supermarket will be responsible for compensation.
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Bring the shopping receipts and goods to the supermarket for return, otherwise you can complain to the relevant authorities.
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It is possible to compensate, contact the supermarket!
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You can go to the supermarket to return it, but you must have a shopping receipt.
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What should I do if I buy moldy food in the supermarket? First of all, find the supermarket to ask for processing, if the supermarket is unwilling to compensate, you can complain to the industrial and commercial department. Consumers can get compensation for food that has spoiled or expired.
According to the Food Safety Law, food business operators shall store food in accordance with the requirements of ensuring food safety, regularly inspect the food in stock, and promptly clean up the food that has deteriorated or exceeded the shelf life. "In the production of food that does not meet food safety standards or the sale of food that is known to be non-food safety standards, consumers can also demand compensation of 10 times the price from the producer or seller in addition to claiming compensation for losses.
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Find the supermarket to ask for processing, if the supermarket is unwilling to compensate, you can complain to the industrial and commercial department;
Find a supermarket to get compensation, and consumers can get compensation if they buy food that has spoiled or exceeded its shelf life;
According to the provisions of the Food Safety Law, food business operators shall store food in accordance with the requirements of ensuring food safety, regularly inspect the food in stock, clean up the food that has deteriorated or exceeded the shelf life in a timely manner, produce food that does not meet food safety standards or sell food that it knows does not meet food safety standards, and consumers can also demand compensation of 10 times the price from the producer or seller in addition to claiming compensation for losses.
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You can go to the supermarket with the supermarket's shopping receipt for replacement, if the supermarket does not give you a replacement, you can directly complain to them with the receipt, and they will compensate.
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If you buy moldy food in the supermarket, you can directly call 12315 to complain. In this case, you can get ten times the compensation. And let the other party rectify it.
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Buy moldy food at the supermarket. Be sure to find the original receipt. Then seal the moldy food and leave it untouched.
Bring moldy food and shopping receipts to the supermarket to ask for an explanation. If the supermarket can't give a satisfactory answer. Call 12315 to make a complaint.
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If you buy moldy food in the supermarket, you can go to the supermarket service desk to apply for a return and refund, and every supermarket should have a service desk to deal with some product quality problems, after-sales service, etc. As long as the return is made within the specified time, the return can be processed.
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If you buy moldy food in the supermarket, you can report it to the local 12315 and ask for compensation.
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In your case, if you buy the invented food in the supermarket, it must be a management situation in the supermarket, the moldy food is still spoiled food, and he is not removed from the shelves in time, at this time, you can take the receipt to the supermarket to ask them to return or refund at this time, if the supermarket does not refund or return the goods, you can defend your rights.
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Then you must go to the supermarket to reason.
The supermarket must be at a loss, and can give you returns or even compensation.
I don't think a supermarket would want to smash its own brand.
If the supermarket doesn't pay, you can continue to report it. For example, looking for consumer associations and the like. You can also use it online**Ah.
Of course, I still want to say. In today's world where the Internet is so developed, there is no supermarket, will it not be accompanied?
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You can return and exchange goods at the supermarket service desk with the shopping receipt. If you are not reconciled, in accordance with the relevant food safety regulations, you can go to the supermarket to make a tenfold claim for the goods**.
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To buy moldy food in the city, first of all, keep the shopping voucher, and save the food purchased, go to the supermarket to ask for a return, if you refuse to call 12315** to complain, the consumer association will send a special person to deal with it.
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Directly take the receipt, as well as the moldy food, and go to the supermarket to ask for compensation and return. If the other party does not admit it, call 12315 to handle the complaint.
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If you buy moldy food in the supermarket, you can negotiate with the person in charge of the supermarket to deal with the compensation, and if the negotiation is unsuccessful, you can call 12315 to complain to them.
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If you buy moldy food in the supermarket, you can ask the merchant to return it, or you can call 12315 to protect your rights!
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You can hold a receipt. And the goods go to the supermarket. Returned. Because this proves that you bought it from their supermarket in general. In sexual situations. Yes. Give you a direct return or exchange.
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But if you buy moldy food in the supermarket, you should go to the person who sells the product and say let him bring you a new one, and if you have already eaten it, you must ask him to take full responsibility, because this is the moldy food he sells.
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Take the shopping receipt, go to the supermarket service desk to find the staff to solve it, or return it, or change it, you can do it. If there is no small ticket, it is more troublesome, and there is a high probability that it cannot be returned.
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When you buy moldy food in the supermarket, of course, you go to the commissary with some receipts from the cashier. Ask them to return it.
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If you buy moldy food in the supermarket, you can return it to the supermarket with the supermarket sales receipt within the specified period.
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Legal Analysis: Solutions to Buy Moldy Food in the Supermarket:
1. Find the supermarket to ask for processing, if the supermarket is unwilling to compensate, you can complain to the industrial and commercial department;
2. Find a supermarket to get compensation, and consumers can get compensation if they buy food that has deteriorated or exceeded the shelf life;
3. Seek help from relevant food safety departments, according to the provisions of the Food Safety Law, food business operators shall store food in accordance with the requirements of ensuring food safety, regularly inspect the inventory of food, clean up the food that has deteriorated or exceeded the shelf life in a timely manner, produce food that does not meet food safety standards or sell food that is known to be not in line with food safety standards, consumers can also demand compensation of 10 times the price from the producer or seller in addition to claiming compensation for losses.
Legal basis: Article 148 of the Food Safety Law of the People's Republic of China: If a consumer suffers damage due to food that does not meet food safety standards, he or she may claim compensation from the operator or the producer.
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Legal analysis: If you buy moldy goods, you can ask for three times the compensation for general goods, and if it is moldy food, you can ask for ten times the compensation. It is recommended to negotiate with the merchant for compensation first, and if the negotiation fails, you can file a complaint with the consumer association for compensation.
Legal basis: Article 148 of the New Food Safety Law of the People's Republic of China If the consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the amount of damages, plus if the amount of compensation is less than 1,000 yuan.
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1. Require the goods to be replaced or returned.
Food safety is of paramount importance, and China's requirements for food hygiene are relatively strict. For food producers and operators, the national law clearly stipulates that expired and spoiled food shall not be produced and sold, and is subject to the relevant provisions of the Food Safety Law of the People's Republic of China. The regulations require that food producers and operators shall not use expired, spoiled and shoddy raw materials to produce food, and at the same time pay attention to the preservation of food, regularly inspect and recall all spoiled and expired food on the market, and maintain the order of the food market.
At the same time, it is not allowed to produce or sell substandard food or food with harmful additives. Therefore, when consumers buy food, they should pay attention to the label identification and production ingredients of the food, as well as the production license, as well as the production date and expiration time, and at the same time keep the shopping receipts and develop the habit of asking for shopping receipts. If the unfortunate consumer buys expired or unqualified goods, he or she can request the commodity operator and producer to replace or return the goods unconditionally with the purchase receipt.
2. Call 12331 to complain to the Food and Drug Administration.
Consumers should know the law, understand the law, and learn how to use it. Always keep in mind the 12311 Food and Drug Administration complaint** to protect your rights and interests. When consumers buy expired and spoiled food, they first negotiate with the merchant to deal with it, replace it or return it.
If the attitude of the producer and operator of the commodity is bad, you can complain to the relevant departments, such as calling 12331 Food and Drug Administration to complain**, the local relevant departments will conduct timely investigation and spot checks after receiving the complaint, and must deal with the rights of consumers as soon as possible within effective working days, and at the same time punish the bad merchants.
3. Claim compensation.
In order to protect the rights and interests of consumers and food safety, the second paragraph of Article 96 of the Food Safety Law clearly stipulates that if a food producer or operator produces food that does not meet the standards of the health license, it will be severely punished by relevant laws. According to the Food Hygiene and Safety Handling Guidelines, which came into effect on October 1, 2015, consumers who purchase expired and spoiled goods can claim compensation from the food producer or seller, and in addition to this, they can also claim compensation of 10 times the amount of the purchased goods from the producer or seller. What's more, the production and expiration of spoiled food endangers public health and safety.
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If you buy moldy food in a supermarket, you can demand compensation from the producer or operator for ten times the price or three times the loss;
Legal basis] Article 148 of the Food Safety Law, if a consumer suffers damage due to food that does not meet food safety standards, he may claim compensation from the operator or the producer. Producers and operators who receive consumer compensation requests shall implement a first-bear responsibility system, pay compensation first, and must not pass the buck; If it is the responsibility of the producer, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation. If a consumer produces food that does not meet food safety standards or sells food that he knows does not meet food safety standards, in addition to claiming compensation for losses, he or she may also demand compensation from the producer or operator for ten times the price or three times the loss; Where the amount of increased compensation is less than 1,000 RMB, it is 1,000 RMB.
However, there are exceptions to the defects on the labels and instructions of the food that do not affect food safety and will not mislead consumers.
Pro, I bought moon cakes to send customers and make customers happy, but the moon cakes were moldy, and the number of moon cakes I bought was so much, it is recommended that I must claim from the supermarket.
Don't suffer, dear. Do you have a purchase receipt here?
Is there any justification for the question? How to make a claim.
It took more than a thousand to ask questions.
It took more than a thousand in total.
More than 1000 is not a decimal number, dear, you can get compensation here.
If the merchant refuses to reimburse. You can call 12315** to file a complaint.
Q: How much compensation is appropriate?
Of course, if you don't want monetary compensation, you can also ask the merchant to exchange the goods for you and give you the best moon cakes.
The question was originally sent on August 15, and it has passed, no moon cakes, but I only have more than a dozen copies in my hands, and the others are sent to customers, and the previous ones are okay no problem, just these two days, there are customer service feedback that the moon cakes are moldy, about ten points, how to compensate? And I didn't have this when I bought it, I think it's because there is no desiccant in it.
The problem that is not easy to solve now is moldy things, and I am embarrassed to take them from the customer, right?
This is still different from the product I usually buy for myself, buy moon cakes first, after all, it is a gift.
So try to minimize the loss, and then put your hand to the moldy moon cake customer to appease, you can buy something else, after all, the customer received the rice moon cake, the mood must not be good, but our side is not intentional.
The mood of the pro is very entangled, I understand this, but things have happened, we will find a way to reduce the loss, especially those customers who are more important to themselves, must be maintained, after all, there may be a place for him in the future.
With the shopping receipt with the expired goods directly to the logistics department (customer service department or complaint department) to deal with, if it is a large supermarket, it will generally be returned, if it is a small supermarket does not admit to the industrial and commercial bureau **.
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