Send SF, the express is delayed, what should I do?

Updated on society 2024-08-15
23 answers
  1. Anonymous users2024-02-16

    Hair SF. The express mail is delayed, in this case, the first thing to contact the corresponding express company salesman or customer service to expedite urging, if there is a loss when receiving the goods, you can negotiate with the express company for compensation for the loss.

  2. Anonymous users2024-02-15

    If the estimated arrival time of the courier is delayed, you can directly contact the courier customer service to complain and ask them to compensate.

    If there is no problem with his estimated arrival time, for example, he told you before the delivery that it was the 3rd, and the goods could arrive around the 2nd, and you are going to use the 2nd now, saying that they were delayed, this is no way.

    Even if he didn't tell you, when it will arrive, when you send the express, generally the arrival time can be checked, as long as they don't exceed that time, there is no way.

  3. Anonymous users2024-02-14

    If it is delayed, you can complain, you can complain directly on the mobile phone page, or you can call the manual customer service ** to ask, such as the next day delivery, but it does not arrive, and you will generally be given a coupon with the same shipping cost.

  4. Anonymous users2024-02-13

    If you are delayed, you can apply for a refund of the freight, but at present, you can apply for a refund of the freight if the delivery time of the express exceeds the promised time limit due to SF transportation when sending to each other in Chinese mainland.

  5. Anonymous users2024-02-12

    I can only wait! If it is delayed because of the weather, this can only wait, if you are not sure that it is because of the weather delay, you can directly call ** to SF Express to find manual service to urge this piece.

  6. Anonymous users2024-02-11

    Hello, the courier has been delayed, you can contact customer service to complain, if the delay is verified to be true, the courier fee will generally be returned to you, dear.

  7. Anonymous users2024-02-10

    If the delay is caused by natural disasters such as weather, there is no way to do it, if it is caused by human reasons, you need to find SF Express, and it is unlikely that compensation will be made.

  8. Anonymous users2024-02-09

    It is normal for SF Express to be delayed, and you can wait patiently in this case, or you can call customer service to request urging.

  9. Anonymous users2024-02-08

    You need to be patient, now because of irresistible factors will cause the express will be delayed, if you are in a hurry, you can choose to return it first and buy it again from other places.

  10. Anonymous users2024-02-07

    It's compensation, it mainly depends on what you mail? There is no insurance, and if there is, you can make a claim according to the insurance, which is generally three times the amount of the original item, but now the courier company generally does not care.

  11. Anonymous users2024-02-06

    Express delays can be complained about. If the delay is due to weather conditions or road closures, please forgive me.

  12. Anonymous users2024-02-05

    This should be urged by the courier company to deliver the express mail to the other party as soon as possible.

  13. Anonymous users2024-02-04

    Call ** to the merchant courier, ask what's going on, find them, and you can solve the problem.

  14. Anonymous users2024-02-03

    Hello, courier delays can be made to a certain amount of compensation.

    1. Compensation object.

    The object of the shipment shall be the sender or the beneficiary designated by the sender.

    2. The principle of compensation.

    If there is an agreement between the express service organization and the customer, the agreement shall be followed, and if there is no agreement, the following principles shall be followed.

    3. Compensation standards.

    The compensation for the delay shall be the waiver of the service fee (excluding additional fees such as insurance price).

    If the direct value of the contents is lost due to the delay, compensation shall be made in accordance with the loss or damage of the shipment.

    What is a courier delay.

    Shipment delay means that the delivery time of the shipment exceeds the service time limit promised by the courier service organization, but has not exceeded the time limit for complete delay.

  15. Anonymous users2024-02-02

    What should I do if the SF Express is delayed, I think it will be delayed, well, it shouldn't be said that it is not strict and wait.

  16. Anonymous users2024-02-01

    If the loss caused to you and can be proved to be caused by the delay of the express delivery, you can sue the express company according to the relevant provisions of the contract law and require it to compensate for the losses caused to you by the express company's breach of contract in accordance with the law.

    The "Express Service Industry Standard" stipulates that the time limit for intra-city express delivery service shall not exceed 24 hours, and domestic non-local express delivery shall not exceed 72 hours; The delay time limit for intra-city express delivery is 3 days, domestic non-local express delivery is 7 days, and international express delivery is 10 days. When there is a delay in the express mail, the consumer can be regarded as the loss of the express mail and claim compensation, the loss of the letter will be compensated according to 2 times the service fee, the package will be compensated according to the actual price of the insured price in principle, and the package without buying the insured price will be compensated according to 5 times the specific service fee.

    SF Express is a domestic express logistics integrated service provider, headquartered in Shenzhen, after years of development, has initially established the ability to provide customers with integrated logistics solutions, not only to provide logistics services at the distribution end, but also to extend to the front end of the value chain production, supply, marketing, distribution and other links, starting from consumer demand, with data as the traction, using big data analysis and cloud computing technology, to provide customers with a package of solutions such as warehouse management, sales, big data analysis, financial management, etc.

    SF Express is also an intelligent logistics operator with network scale advantages. After years of painstaking operation and forward-looking strategic layout, SF Express has formed a triple network with "Sky Net + Ground Network + Information Network".

    First, the comprehensive logistics service network that can cover domestic and foreign countries, and its direct network is a comprehensive logistics network system with strong network control and high stability in the domestic counterparts.

  17. Anonymous users2024-01-31

    This matter is a dispute over the breach of contract of the freight contract, if your express bill agrees on the date of delivery, after the date is a breach of contract, if there is no agreement, according to the transaction habits, SF Express does not receive it within 6 days, it is definitely a breach of contract, and you can claim compensation for breach of contract. Depending on what you are sending, such as evidence, ballots, etc., the delay in performance can no longer achieve the purpose of the contract, you can claim compensation for damages, but you have to prove your losses. If SF Express is in breach of contract because of force majeure, it can be exempted from liability, but he has to provide evidence, and the specific requirements can be referred to, Article 113, 114, 117 of the Contract Law of the People's Republic of China, etc., I am a law student, I believe that the law is a tool to protect us, good luck!

  18. Anonymous users2024-01-30

    SF Express has a time limit, it will have an estimated delivery time, if it has been timed, you can handle a complaint and claim. **Contact courier customer service to request a claim.

  19. Anonymous users2024-01-29

    The timeliness of this SF Express service is still quite high, I have sent it several times, and once it was an important document of the company, and it was good that it arrived on time. Generally, SF Express, which has a time limit, will give priority to delivery, and will also monitor and assess the timeliness. If there is a delay, it may really be an anomaly in the shipping process.

    If the delay exceeds the promised delivery time, but the package is still received, you can contact SF customer service for complaints and claims, and SF will refund all the shipping costs if SF confirms that it is not within the scope of the exemption clause. However, if the delay is too long and the package cannot be received, it can be regarded as lost after a certain time limit, and then you need to complain to customer service about the claim.

  20. Anonymous users2024-01-28

    Hello, SF Express encounters irresistible natural factors and holiday express bursting, unable to transport and distribute normally, there is a certain delay, it is normal, complaints can only urge the express to arrive quickly and priority delivery, will not be claimed.

  21. Anonymous users2024-01-27

    Summary. Hello dear dear, send SF, the express is delayed, in this case, the first thing to contact the corresponding express company salesman or customer service to expedite urging, if there is a loss when receiving the goods, you can negotiate with the express company for compensation for the loss.

    I hope it helps you and I wish you a happy life

    Send SF, the express is delayed, what should I do?

    Hello dear Song, send SF, the express mail was delayed, in this case, the first thing to contact the corresponding express company salesman or customer service to expedite urging, receive the goods with the family when the loss of the cherry blossom fruit can negotiate with the express company for the loss of compensation, I hope it will help you, I wish you a happy life

    Said it arrived before 8 a.m.! It's 1:37 p.m. and I haven't received it yet.

    Then you should contact the salesman of the courier company as soon as possible and ask what the situation is.

    Got in touch and said it was still on the way.

    If you find that the goods are damaged after the goods arrive, you can contact the company to compensate for the silver cavity

    This is all the documents used for the contract, and it was not received in time, and the contract was delayed.

    Then you can ask the courier company to compensate you for all the buried losses, is they promised you to meet quietly can be delivered, but delayed, the problem lies in their laughter, if your loss is very large, you contact the courier company in time to explain the seriousness of the matter, and strive to negotiate to obtain the corresponding compensation.

    Good. I wish you a happy life and a prosperous new year, and you can also consult me if you have any other questions.

  22. Anonymous users2024-01-26

    How will SF Express compensate for delivery delays? Hello, dear, How to compensate for SF delay: The compensation for the delay of the express mail shall be exempted from the service fee, and the direct value of the internal parts shall be compensated according to the loss or damage of the express mail due to the loss or damage caused by the delay.

    When the express mail is delayed, the consumer can be regarded as the loss of the express mail, claim compensation, the loss of the letter according to the service fee 2 times the compensation, the package in principle according to the actual price of the insured compensation, the package without the purchase of the insured price will be in accordance with the specific service fee in accordance with the relevant provisions of the civil law to determine the liability for compensation.

  23. Anonymous users2024-01-25

    Legal analysis: When there is a delay in the express mail, the consumer can be regarded as the loss of the express mail and claim compensation, the loss of the letter will be compensated according to 2 times the service fee, the parcel will be compensated according to the actual price of the insured price in principle, and the package without buying the insured price will be compensated according to 5 times the specific service fee.

    Legal basis: Civil Code of the People's Republic of China

    Article 562:The parties may terminate the contract if they reach a consensus through consultation. The parties may agree on the grounds for one party to terminate the contract. The person who has the right to terminate the contract may terminate the contract if the cause of termination occurs.

    Article 563:The parties may terminate the contract under any of the following circumstances: (1) the purpose of the contract cannot be achieved due to force majeure; (2) Before the expiration of the performance period, one of the parties clearly indicates or shows by its own conduct that it will not perform the main debt; (3) One of the parties delays the performance of the main debt and fails to perform it within a reasonable period of time after being reminded; (4) One of the parties delays the performance of its obligations or has other breaches of contract, resulting in the inability to achieve the purpose of the contract; (5) Other circumstances provided for by law. In the case of an indefinite contract with the content of a continuously performed debt, the parties may terminate the contract at any time, provided that they notify the other party before a reasonable period of time.

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