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Error 691 is a common fault prompt encountered by broadband ADSL dial-up Internet users, and the error 691 may be due to the following reasons:
1: There is an error in the domain name (the username or password is entered incorrectly).
2: ** or overdue broadband payments.
3: The server does not respond (the user port in the data center is wrong, or the account is not activated).
4: Hardware failure.
1. There is a problem after replacing a desktop or laptop in the same place.
Originally, I used a desktop computer and could access the Internet, but after changing to a laptop, I couldn't connect to the network, error **691. Or the laptop is replaced by a desktop, this kind of machine has changed the error 691 caused by the frequent use environment, the most likely situation is that the password is entered incorrectly, and the spaces before and after the case must be checked clearly and try to enter again.
Another possibility is that the MAC code of the network card of the original Internet machine has been bound, and we only need to repair the MAC in the replaced machine system.
Here's how to fix it:
1.Click Start – Run – Enter cmd
2.Once you have opened the command prompt, enter ipconfig all
3.Then look for the six sets of characters after "physicaladress" or "physical address". Write it down on paper, and that's the Mac code.
4.Then right-click on My Computer in the computer where 691 appears.
5.Select Properties - Hardware - Device Manager - Network Adapter - Double-click to open the "Network Adapter" properties window.
6.Select the "Advanced Network Address" item, and change the value in it to the network card MAC that can access the Internet (you can consult the network service provider), and its form is "00e0b0e6e0pe" [note that there is no "-" in the middle, and you can save it.
Second, the normal Internet access, the sudden occurrence of error 691 and the sudden appearance of 691, the vast majority of them are due to broadband arrears.
Be caused by. The solution is very simple, you just need to call the service of the network **provider**, transfer to the manual service, first ask if the broadband is in arrears, if it is normal, tell it the error 691, and wait for the solution. **Business**:
China Telecom 10000, Tietong 10050, China Unicom 10010
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There are many kinds of errors, you are a problem with the account and password, but the problem is not big, you can call your customer service directly in such a situation, it is easy to solve, the key is to call him to solve it faster.
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691 is a password error in wired.
In wireless, it should also be a wrong password or an arrears.
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If the username and password are incorrect, check it or use the specified dialing software. Finally, consult broadband customer service.
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1. Analysis of the causes of the 691 error of the system broadband connection
1. Server problems, (the user port in the computer room is wrong or the account is not activated);
2. It may be the wrong domain name, user name.
or the password is entered incorrectly;
3. ** or broadband due arrears;
4. In terms of hardware, the cause of the failure of the front car.
Second, the specific solution:
1. First of all, check whether the username and password are filled in incorrectly;
2. If the user account and password are filled in correctly, it is recommended to build the dialing software in Chongfan, if the dialing software is used normally after reinstallation, it is the reason for "the dialing software is lost";
3. I didn't disconnect after using the silver shout, at least the server was still not disconnected, thinking that you were still using it, similar to the third situation, so there was a 691 error;
4. It is also possible that the telecom limits the number of your account use, for example, your account can be used by 4 people, if there are already 4 people in use, error 691 will appear when you dial again
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To put it simply, 691 is generally incorrectly entered into the username and password, and the payment is in arrears, but sometimes the problem is not in these two.
It is possible that the port of the broadband computer room is hanging;
It is also possible to delete the broadband connection of the existing stuffy spike and create a new one.
Systemic poisoning can sometimes cause such problems.
Sometimes there will be such a problem with the wrong hand in the line mixing.
Maybe you used to have broadband in your home, but the old line was not removed, and a new potato line was rebuilt in the computer room, so that the two ports worked at the same time, and sometimes 691 appeared
Set up a broadband connection again.
1. Fault phenomenon: Error 678, the remote computer does not respond, and the connection with the server cannot be established. 678 errors are generally caused by poor line quality, signal interference, and Internet access equipment. >>>More
The 691 error indicating that the broadband cannot be connected is caused by the inconsistency between the broadband password input and the application. Main content: Error 691 Causes of occurrence: >>>More
How to set up a wireless router.
Suggestion: Check whether the network cable between the modem and the computer is loose or broken, if not, restart the modem, or check whether the NIC is faulty. To learn more about service offers, click on the "****" customer service 221 below to answer for you.