The software in the mobile phone often does not respond, and then flashes back, what is the reason,

1. Try restarting the software.

Long press the software icon on the desktop - App Info - Force Stop, or end the software in the background and then reopen the software.

2. Upgrade the system and software to the latest version.

The new version improves compatibility and stability, you can try to upgrade the system, and check the upgrade to the latest version in the app store or software.

3. Check the software compatibility.

If it is a third-party software crash, you can search for the software in the app store to check whether it is compatible with the latest version of the phone, or compare it with the same Android version of the phone. If the app store prompts incompatibility, or this problem occurs on similar mobile phones, it may be a problem with the app itself, and it is recommended that you consult software customer service to find a solution.

4. Check the software permissions.

If your phone has disabled some permissions from third-party software, it may cause the software to crash. You can long press the desktop software icon - App Info - Permissions to open the relevant permissions.

5. Clear the software data.

It may be that there is an abnormality in the app cache file, you can clear the app data attempt: long press the desktop software icon - App Info - Storage - Clear Data. The Clear Data operation will delete the software data, and it is recommended that you back up your data in advance.

6. Uninstall and reinstall the software.

7. Clean up the running memory and storage space.

use"One-click acceleration"Clean up background apps.

Use i Manager to clean up your phone's storage space in time, and uninstall software that is not commonly used to keep the remaining storage space at more than 20%.

8. Reset your phone.

After backing up your phone data, go to Settings - System Management - Backup & Reset, and click"Reset all settings"Try it, and choose if necessary"Erase all data", reset the phone and try again, please back up the phone data in advance.

1 running space is insufficient, 2 running files are too large, the phone can't react, the solution, often clear the system garbage, uninstall the software that is not commonly used, ** lbe security master, uninstall the phone without root, can kill the background self-start software, can deeply clean up the system garbage, because the software is getting bigger and bigger, if the phone running memory is small, it is best to change to a better phone, I hope it will help you.

Is it Android 5 or above?

If you are using an OPPO mobile phone and there is a crash when using the software, please troubleshoot according to the actual situation

The mobile phone comes with a software crash and no response:

1. If there are too many data and caches saved in the built-in app of the mobile phone, resulting in abnormal operation, it is recommended that you go to Settings > (Apps) > Application Management > Application List > select the flashback app > Storage Occupancy to clear the app data and cache.

2. Confirm whether the app version is the latest, and it is recommended to upgrade to the latest version.

3. Restart your phone and try.

If the above methods still do not solve your problem, it is recommended that you bring your mobile phone and purchase voucher to the nearest OPPO official service center for testing by professional engineers.

Game software crashes, black screen, unresponsive:

1. It is recommended that you clean up the background apps, only keep the game process or restart the phone.

2. It is recommended that you go to your phone's Settings > Apps) > App Management > App List) >the upper right corner":" or " "Show System Programs> select the crashed app > Storage Occupancy to clear the app data attempt.

3. It is recommended that you check the network, switch between the Wi-Fi network and the data network, and re-enter the game to try.

5. Try to update the game software version to the latest to avoid compatibility problems due to abnormal versions.

If there is a common compatibility problem between the game software and the mobile phone, you can feedback to the game software customer service for adaptation and optimization.

If the third-party software crashes, stops running, or becomes unresponsive:

2. Go to Settings > (Apps) > Application Management > Application List, find the software that flashed back, enter "App Permissions" and turn on "Get Mobile Phone Identification Code", "Read, Write or Delete Storage Space" and other related permissions.

3. Go to your phone's Settings > (Apps) > App Management > App List, click the ":" icon in the upper right corner, select "Show System Programs", search for Android System Webview, and click the ":" icon in the upper right corner to uninstall the update attempt.

5. If there is a flashback after the system version update, it is recommended that you check whether the flashback software is the latest version and try to upgrade the corresponding software to the latest version.

6. There is a low probability compatibility problem with individual software, it is recommended that you try to solve it by clearing the cache, cleaning the background application, updating the version through the store or official website, etc., and you can also feedback the problem through the corresponding software customer service.

If the above methods do not solve your problem, you can bring the relevant purchase voucher to the OPPO official service center for testing and processing.

If the application cannot be opened, it may be due to the outdated version of the application, the application permission has not been activated, and the system memory is insufficient

1 Upgrade your app and system versions to the latest version (new versions will improve compatibility and stability).

Update the system version: Go to Settings, search for Software Update or System and Update, click Check for Updates, if there is a new version, please back up your data in advance (third-party applications such as QQ and WeChat need to be backed up separately) and upgrade to the latest version in time.

2 Restart the app.

3 Turn on app permissions.

If third-party software is disabled, some of Zhengjin's permissions may cause the app to fail to open. You can turn on permissions in Permissions Management: Go to Settings, search for Permissions, find the app that needs to be set, and turn on the relevant permissions.

4 Clear app data.

Insufficient system memory may cause some applications that occupy a large amount of memory to fail to open, so we recommend that you clear the storage space of your device in a timely manner. It is recommended to ensure that at least 20% of the available memory is left.

It may be that the app cache file is abnormal, you can try to delete the app data: open Settings, search for App Management, find the specific app, and then click Store > Delete Data.

5 Uninstall and reinstall the app.

6 Uninstall and update Android System WebView (GMS devices only).

For GMS devices, there may be compatibility issues after updating the webview, causing the application to run abnormally. Please try to uninstall and update Android System WebView: Go to Settings > Apps > App Management, then tap the four dots (or three dots) in the upper right corner to select Show System Processes, find Android System WebView to enter:

1) If the Enable button is optional, click Enable.

2) If there are three dots in the upper right corner, click on this icon and select Unloading Congratulations Update. Then restart your device.

Reminder: To determine whether the device is pre-made GMS: click Settings > Applications > Application Management, click the four dots (three dots) in the upper right corner to > display the system process, and search for "Google".

If you can search for apps such as the Google Services Framework or Google Play Services, your device has integrated GMS; If it is not found, your device does not come pre-installed with GMS.

7 Factory reset.

Repair spare parts** inquiry.

Make an appointment for service. Boarding service.