Can the bank monitor the customer, and does the customer have the right to let the bank access the m

No, you cannot. Usually only the person in charge of the bank has the right to see it.

Generally speaking, if a customer has a dispute with the counter staff when handling business at the counter, the bank staff will first retrieve the surveillance video to see which party has the problem. In general, disputes can be resolved through mediation by viewing surveillance footage. "A state-owned bank.

Checks, there are basically no monitoring dead ends on the counter. Although there are also some problems with the monitoring equipment, most banks have a special monitoring center to remotely monitor each business outlet, and once there is a problem, they will contact the equipment as soon as possible to repair or replace it in time.

If you want to retrieve the footage, the first step is to report the crime. "In a joint-stock bank.

According to the staff of the business outlet, the outlet has also encountered a situation where the customer requests to obtain the video, but according to the relevant regulations, the customer himself cannot access the bank's surveillance video in the first time, and can only inquire through the staff of the public security organ. Before the staff of the public security organ makes an inquiry, they need to issue relevant documents and a letter of introduction from the institution to which they belong.

or monitoring and access notice, "Even during the inquiry process of the public security organ, the customer himself is not allowed to be present, let alone copy the video." According to the staff, in short, the customer himself could not see the surveillance video during the whole process.

According to the person in charge of another state-owned bank, under normal circumstances, the bank's business outlets do not have the authority to retrieve the surveillance video, and even if the customer reports the case, the public security personnel need to go to the monitoring center of the branch to access the video, and if they want to collect copies of evidence, they need to report to the relevant person in charge for approval. "Because in the counter of the first information, the bank's safe location, the location of the funds at a glance, some even involve some customers' personal information, therefore, the bank counter surveillance video data, is a commercial secret, can not be disclosed to ordinary customers" according to a state-owned bank monitoring center responsible person explained, the custody of surveillance video is quite strict, usually, the monitoring center or branch of the monitoring room, but also only the bank's security personnel and relevant management personnel can enter. Only relevant personnel from the Public Security Bureau, police stations, the People's Bank of China, the Taxation Bureau, or the Industrial and Commercial Bureau have access to the bank's internal surveillance footage.

The monitoring of the bank, let alone the customer, is not visible to the average banker. If there is a real problem, there are generally two situations: 1. Call the police, the police can ask the bank to provide relevant video materials, 2. Negotiation, negotiate with the bank staff, and the bank staff will report to the relevant security management department, and then obtain the relevant video data.

However, in both cases, only a small video of the client's own affairs was retrieved. Unless there are special circumstances, the bank's surveillance footage cannot be made public.

Legal Analysis: No.

1. According to the regulations, bank monitoring can only be obtained by competent organs, including public security, the military, and the courts.

2. If there is a major incident, the customer can contact the bank personnel to coordinate and solve the problem, and the person in charge of the bank will check the monitoring and verification situation, and can make a preliminary confirmation. This is a question that is solved in a coordinated manner.

3. If it is confirmed that there is a loss, you should immediately report to the police or take judicial channels. Empty spikes.

Legal basis: "Several Provisions of the Supreme People's Court on Evidence in Civil Proceedings" Article 22: Where investigators investigate and collect computer data, audio or video recordings, or other audio-visual materials, they should request that the person being investigated provide the original carrier of the relevant materials. If it is difficult to provide the original carrier, a copy can be provided.

Where a copy is provided, the investigators shall explain the investigation record and the process of making it.

Legal basis: Civil Code of the People's Republic of China

Article 667 A loan contract is a contract in which the borrower borrows money from the lender and returns the loan at maturity and pays interest.

Article 668: The loan contract shall be in written form, unless otherwise agreed upon between natural persons.

The content of the loan contract generally includes the type of loan, currency, the way of use, the amount, the interest rate, the term and the repayment method.

Article 669 When entering into a loan contract, the borrower shall, as required by the lender, provide the true information about the business activities and financial status related to the loan.

1. Personal account: A single or cumulative transaction of more than RMB 50,000 (including 50,000 yuan) or the equivalent of more than 10,000 US dollars (including 10,000 US dollars) in foreign currency in our personal bank account will be supervised.

2. Corporate account: The transaction "red line" of the corporate account is much higher than that of the individual, and the cash transaction amount of 200,000 yuan or more in a day and the transfer of more than 2 million yuan will be listed as the object of supervision.

Under normal circumstances, cash deposits, cash withdrawals, cash settlements and sales, cash exchanges, cash remittances, cash bills and other forms of cash receipts and expenditures that exceed the above amounts will be supervised, and the purpose of supervision is to prevent the occurrence of cash money laundering, and the bank, as a fund management institution, is responsible for the safety of depositors' funds, as long as the money comes correctly, there is no need to worry about being supervised by the bank.

As long as it does not harm the interests of the state and does not infringe on the bank's trade secrets, it is not illegal.

Legal basis: Civil Code of the People's Republic of China

Article 667 A loan contract is a contract in which the borrower borrows money from the lender, and Sun Ye returns the loan when it expires and pays the interest on the loan.

Article 668: The loan contract shall be in written form, unless otherwise agreed upon between natural persons.

The content of the loan contract generally includes the type of loan, currency, purpose, amount, interest rate, term and repayment method.

Article 669:When entering into a contract for borrowing money, the borrower shall, in accordance with the requirements of the lender, provide the true information about the business activities and financial status related to the loan.

Summary. The bank monitoring room needs people to observe the surveillance screen, because although the surveillance system can record everything that happens in the bank, only the human brain can analyze and judge the picture and identify the criminal behavior of abnormal actors. In addition, human observation of the monitoring screen can also timely send and solve some technical faults or system errors to ensure the normal operation of the control system.

Therefore, the bank's control room needs to look at the surveillance footage to ensure the safety and operation of the bank.

Why should people look at the bank control room?

I'm still a little confused, can you be more detailed?

The bank monitoring room needs people to observe the surveillance screen, because although the surveillance system can record everything that is not born in the bank, only the human brain can analyze and judge the picture and identify the criminal behavior of abnormal actors. In addition, human observation of the monitoring screen can also timely send and solve some technical failures or system registration errors to ensure the normal operation of the control system. Therefore, the bank's control room needs to look at the surveillance footage to ensure the safety and operation of the bank.