Why is Samsung Note5 upgraded but slowed down????

If the machine freezes and the memory consumption is serious after the mobile phone is upgraded, it is recommended that you:

1.If the machine is stuck and cannot be used normally, it is recommended to restart the machine. If the battery is built-in, press and hold the power button and the down volume button at the same time for more than 7 seconds to restart the device.

2.If the operation is normal and the phone supports Smart Manager (or memory manager), please use the application management, storage and other functions in Smart Manager to turn off automatic running apps and delete unnecessary data such as caches, residues, and ads to free up storage space.

3.If it doesn't work, back up your data (contacts, text messages, **, etc.) and try to restore factory settings.

If the problem persists, please bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center, and the engineer will help you reinstall the mobile phone system version.

Due to the network signal, mobile phone management software, system version, and mobile phone card will affect the Internet speed, it is recommended to carry out the following steps for troubleshooting and processing:

1.Check whether it is a 2G network or a weak network signal.

2.If it is a 4G or 3G network, or the network signal is full, it is recommended to turn off the mobile phone and restart it.

3.Check whether it is set to power saving mode or super power saving mode, and observe whether the same situation occurs after disabling it.

4.Try to change to another location, e.g. indoors, to the window.

5.If you only experience a slow Internet connection when using a certain software, it is recommended that you try to clear the software data. Operation:

Settings - Find "Application Manager" - (All) - Find the software - (Storage) - Clear data and clear cache (if you have important information, please back up beforehand).

6.Update your phone to the latest system version.

7.Try to change another SIM card.

If the problem persists after the above operation, please bring the purchase invoice, repair card and machine to the service center for inspection.

Dear Samsung users:

If the Samsung Note5 phone is charging slowly, it is recommended that you:

1.Check that you are using the original charger.

2.It is recommended not to use the phone while charging, as it may prolong the time for the battery to be fully charged.

3.Check whether there is also a slow charging situation when the power is turned off and charging. If it only appears on boot charging, it is recommended to end the end-end application before charging.

If the problem persists, it is recommended that you bring the purchase invoice, warranty card, mobile phone, and charger to the local Samsung service center, and a professional engineer will help you test it.

It may be that the charger is faulty, resulting in a loss of current during charging. It could also be that there is a problem with the motherboard circuitry. Check it out at the store.

The phone system consumes a lot of power after the upgrade, so it is recommended that you try the following actions to reduce battery drain:

1.When the device is not in use, you can switch to the Xinna sleep mode by pressing the power button.

2.Turn on the power saving mode.

3.Bluetooth, NFC, and other functions are recommended to be turned off when not in use.

4.Disable the auto-sync feature of the app.

5.Some machines support Smart Manager: Go to Smart Manager to close applications that do not need to run automatically (it is recommended to set instant messaging software such as WeChat and QQ to "On"); Check if there is any software that consumes power abnormally, and if there is, it is recommended to uninstall and delete it.

6.Some machine intelligence managers allow you to set application permissions and turn off unwanted program permissions.

If the problem persists after the above operations, please bring the purchase invoice to the Samsung service center, and the repair card and the machine, and the professional after-sales engineer will help test it.