If the courier is lost by the courier company, is the sender asking it for compensation or the recip

Updated on society 2024-08-08
39 answers
  1. Anonymous users2024-02-15

    The compensation is as follows:The courier was lost by the courier company, and it should be the sender who asked the courier company for compensation. Express delivery is generally insured and compensated according to the insured amount. The uninsured price shall be compensated in multiple of the freight, and other losses shall be borne by the sender.

    Introduction:

    The service companies derived from door-to-door logistics activities with postal functions are called courier companies, and courier companies use railways, highways and air transportation.

    Fast delivery of customer goods.

    Couriers can operate on a scale ranging from serving specific towns to regional, multinational and even global services. The major courier companies in China include: JD Logistics, SF Express.

    Across Express, Best Huitong, Home Delivery, Zhongtong Express.

    Shentong Express, Yuantong Express, Yunda Express.

    Guotong Express, etc.

  2. Anonymous users2024-02-14

    The courier was lost by the courier company, and it was the recipient who asked the courier company to compensate you according to the value of the goods you bought. The courier company will record the order number and tracking number of the goods you purchased, and then the courier company will compensate you according to the amount of the goods purchased.

  3. Anonymous users2024-02-13

    Answer: After the courier is lost, one party needs to contact the courier company.

    Generally, the recipient contacts the sender and says that the item has not been received, and the sender will re-ship the goods, or contact the courier company to deal with it.

  4. Anonymous users2024-02-12

    If the courier is lost by the courier company, the sender should ask it for compensation, and the compensation money is generally given to the sender, because the sender and the courier company form an employment relationship before the goods reach you.

  5. Anonymous users2024-02-11

    If the courier is lost by the courier company, it is usually the recipient who asks him for compensation. If it is the sender, it is also reasonable to ask him to compensate, and either of them has the right to claim it.

  6. Anonymous users2024-02-10

    If the express delivery is lost, the compensation depends on what the situation is, if it is their own online purchase of goods is generally directly compensated to the recipient, if it is a personal mailed item, most of the sender claims for compensation.

  7. Anonymous users2024-02-09

    If the courier is lost by the courier company, then it should generally be the recipient who asks the courier company for compensation, and the courier company has corresponding insurance claim procedures.

  8. Anonymous users2024-02-08

    If the courier company loses the piece, it should be the sender who asks for compensation, because the sender knows the ** of the express and is the owner of the express, and it is more reasonable for him to claim compensation.

  9. Anonymous users2024-02-07

    At least if it is lost by the company, and it is the sender who asks for compensation, then it should not be the recipient who asks for compensation, but the sender who asks for compensation.

  10. Anonymous users2024-02-06

    If the courier company loses the package, if it is a free shipping product, the sender should ask him for compensation, and if it is the postage paid by the recipient, the recipient should ask him to compensate.

  11. Anonymous users2024-02-05

    The courier company lost the shipment, whether the sender asked him to compensate, or the recipient asked him to compensate to tell you, of course, the sender asked him to compensate.

  12. Anonymous users2024-02-04

    Hello, if it is the loss of the online shopping express, the recipient will claim compensation, that is, the direct loss will be claimed.

  13. Anonymous users2024-02-03

    Hello, the courier was lost by the courier company, generally the sender found the sender to complain, and the sender helped with the claim procedures, dear. If the courier loses it during delivery, some couriers will contact the recipient for compensation, and in most cases, the sender will ask for compensation.

  14. Anonymous users2024-02-02

    If the courier is lost due to the courier company, both the recipient and the sender can make a claim, and the two parties need to provide proof of value after negotiation.

  15. Anonymous users2024-02-01

    If the express is lost and the buyer does not receive the goods at the scheduled time, he can contact the merchant, and the merchant will properly solve the problem with the courier company.

  16. Anonymous users2024-01-31

    The courier was lost by the courier company, is the sender asking him for compensation or the recipient asking him for compensation? In this case, of course, it is the sender who asks him for compensation, because the recipient does not have a loss.

  17. Anonymous users2024-01-30

    In the case of the courier being lost by the courier company, both the sender and the recipient can claim compensation from him.

  18. Anonymous users2024-01-29

    If the courier is lost, you can find the sender directly, and the sender will send you one.

  19. Anonymous users2024-01-28

    Sender. The recipient has not yet signed for the delivery and can ask the sender to re-ship the goods.

  20. Anonymous users2024-01-27

    After the courier is lost by the courier company, it is the sender who claims compensation.

  21. Anonymous users2024-01-26

    The sender and the courier company have a contractual relationship, if the courier is lost, you can only ask the courier company for compensation, as for the relationship between the courier company and the courier how to deal with it by its negotiation.

  22. Anonymous users2024-01-25

    Hello, fellow, the loss caused by the express transportation process should be borne by the courier company and compensate for the loss.

    Pro-3 If it is lost during the express delivery, it will be compensated by the courier courier.

    Pro-3 The standard of compensation for the loss of the express company is as follows: 1. For the mail that has been insured, it can be compensated directly according to the insured amount; 2. For the mail without insurance, compensation will be made according to the actual loss, but it should be noted that the maximum amount of compensation cannot exceed three times the postage charged. If the letter is lost or damaged, it can be compensated at three times the postage charged.

    Question: The express delivery is I received in the transportation process, there is no logistics, the company admits that it was lost, but the company said that the company only paid 3,000 and the remaining 2,000 deducted my salary.

    Dear, did you receive the courier that was lost in the process of delivery?

    Dear, if it is lost in the express delivery, it will be compensated by the courier delivery person, and the company is not wrong to do so.

    Question: It's not the delivery, it's this piece, I received the mail from the customer and sent it to Liaoning, and there was no logistics halfway through the transportation.

    Is it already on the way to long-distance transportation, then it is not your responsibility, it belongs to the responsibility of the courier company, and it has nothing to do with you.

    You can go directly to your local labor bureau to complain Oh 3, your company's practice is very wrong, or you can call the mayor of 12345 ** to complain, it is also okay, there will be someone to solve it for you.

    Question: The company is deducting my salary now, and I should go to that department to deal with it.

    Dear, the Labor Bureau can solve your problem.

    Question: Okay, thank you.

    You're welcome oh dear, I hope it helps you oh dear 3

  23. Anonymous users2024-01-24

    If the parcel is lost in transit, the damage should be compensated by the courier company, not by the courier.

  24. Anonymous users2024-01-23

    If it is a customer, it must be compensated by the company, and the customer cannot be sure which link and which salesman made the mistake.

  25. Anonymous users2024-01-22

    If it is the courier who receives the parcel, it is the courier compensation if it is lost after receiving it, and if the courier has not received the express mail, the courier company will compensate.

  26. Anonymous users2024-01-21

    If the parcel is lost in transportation, the customer says that it is worth 5000, the company only pays 3000, and the remaining 2,000 is reasonable.

  27. Anonymous users2024-01-20

    The logistics company compensates, and if it is a purchased item, it can be reshipped by the seller.

  28. Anonymous users2024-01-19

    The courier has been stolen, how to compensate for the loss of the courier? How is the amount of compensation determined?

  29. Anonymous users2024-01-18

    The courier lost the compensation to the recipient. If the recipient does not receive it, the courier will collect it on its behalf, resulting in loss. It is the courier company that has to pay, and the courier will also be fined.

    To contact customer service as soon as possible, the courier company will confirm the processing. According to the law, if there is an agreement between the express service organization and the user on the compensation standard for the loss or damage of the express mail, the agreement shall be followed, and if there is no agreement, the following principles may be implemented.

    The general handling method of courier loss is as follows:

    1. Contact the seller, if it is troublesome to deal with the express delivery problem, you can ask the seller to reissue or refund;

    2. Go to the official website of the express to find a complaint**, but generally no one answers, it is best to call the local express**, which is generally processed for about three days;

    3. If you can't contact the relevant personnel, call 12315 to complain**, and there will be a reply within 7 days.

    Measures for the Administration of the Express Market

    Seventh postal authorities and provinces, autonomous regions, municipalities directly under the Central Government postal authorities and the provincial postal authorities (hereinafter referred to as postal administrations) to the express delivery market supervision and management, should follow the principle of openness, fairness, justice and encourage competition, promote development, standardize express services, to meet the needs of economic and social development. Postal authorities should strengthen the supervision and management of express market security, to maintain the security of delivery and information security. Article 22.

    Enterprises engaged in express delivery business shall establish an emergency response mechanism in accordance with the relevant provisions of the State. In the event of a major service interruption or suspension of express business activities, the enterprise operating the express delivery business shall, in accordance with the relevant regulations, report to the postal administration and other relevant departments within 24 hours, and make an announcement to the public; To join the express delivery business, the franchisee, the franchisee shall be reported to the local postal administration.

    Enterprises engaged in express delivery business shall record and keep all information related to the accident in the process of handling accidents. Relevant materials and written records shall be kept for at least one year.

  30. Anonymous users2024-01-17

    If the courier is lost, the courier company will compensate the sender, and as for the loss of the recipient, then ask the sender to ask for it. I lost the courier before, and that's how the courier company handled it.

  31. Anonymous users2024-01-16

    In fact, this question is not difficult, as a business in the barcode industry, the express industry and e-commerce sellers are our customers, so, my impartiality, according to my opinion, the express company should compensate the sender (seller), and then the sender compensates the recipient (buyer).

    Why do you say that, because even if the buyer receives the goods, as long as it has not been confirmed, then the thing cannot be regarded as the buyer's, so at this time, the thing and the buyer are actually only a contractual relationship, not all relationships, and the compensation can only be one-to-one, not cross-level.

  32. Anonymous users2024-01-15

    If the courier is lost, the compensation will be paid to the recipient or the sender, and this accessory can be sent to anyone. It's all the same thing. If you pay the recipient, he gets it directly, and if it is paid to the sender, the sender has to pay the recipient.

  33. Anonymous users2024-01-14

    If the courier is lost, it should be compensated to the recipient, not the sender, since the courier is mailed, the ownership belongs to the recipient!

  34. Anonymous users2024-01-13

    When the price of the goods has been paid, the ownership is transferred to the purchaser when the express is handed over to the carrier, and the loss of the goods is compensated to the consignee. When the payment is not paid, the compensation shall be paid to the sender.

  35. Anonymous users2024-01-12

    If the courier is lost, find the courier company to settle the claim, of course, to the buyer.

  36. Anonymous users2024-01-11

    It is like this, generally the insured price is compensated according to the insured amount, and the uninsured price is compensated according to 3-5 of the freight, and the loss is borne by the sender.

  37. Anonymous users2024-01-10

    Legal analysis: If the express is lost, the courier company shall be responsible to the sender. First of all, figure out which link is lost, whether it is in transit or on the way to delivery, the company will pay during transportation, and the courier will pay during delivery, and the company will be jointly and severally liable.

    If the sender is also at fault, it may reduce the liability of the courier company for breach of contract.

    According to the law: "Postal Law of the People's Republic of China" Article 47 Postal enterprises shall compensate for the loss of mail in accordance with the following provisions: (A) the loss of the insured mail or the total damage of Nai Ji Tan, according to the amount of the insured compensation; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.

    2) If the mail is lost, damaged or the contents are short, the compensation shall be made according to the actual loss, but the maximum compensation shall not exceed three times the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged. Postal enterprises shall indicate the provisions of the preceding paragraph in the notices of their business premises and on the mailing documents provided to users, in a manner sufficient to attract the attention of users. Postal enterprises due to intentional or gross negligence caused by the loss of mail, or failure to perform the obligations provided for in the preceding paragraph, has no right to invoke the provisions of the first paragraph of this article to limit liability.

  38. Anonymous users2024-01-09

    After the courier is lost by the courier company, it is the sender who claims compensation from the family.

    According to Article 27 of the Interim Regulations on Express Delivery, if the express mail is delayed, lost, damaged or the internal parts are short, the liability for compensation shall be determined in accordance with the insurance rules agreed between the enterprise engaged in express delivery business and the sender; For uninsured shipments, the liability for compensation shall be determined in accordance with the relevant provisions of the civil law. The State encourages insurance companies to develop types of express loss liability insurance, and encourages enterprises engaged in express delivery business to take out insurance.

  39. Anonymous users2024-01-08

    Summary. In general, it is the courier who compensates. If the courier loses the express, the insured person will be compensated according to the insured amount; If the uninsured value is not insured, the compensation shall be based on the actual loss, but the maximum compensation shall not exceed three times the fee charged.

    Article 47 of the Postal Law stipulates that postal enterprises shall compensate for the loss of mail in accordance with the following provisions: 1. If the insured mail is lost or completely damaged, it shall be compensated according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail.

    If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation shall be made at three times the fee charged.

    If the courier is lost in transit, will the courier who receives the parcel compensate or the courier company compensate?

    Courier companies. Shentong Express.

    1.In general, it is the courier who compensates. If the courier loses the express, the insured person will be compensated according to the insured amount; If the uninsured value is not insured, the compensation shall be based on the actual loss, but the maximum compensation shall not exceed three times the fee charged.

    Article 47 of the Postal Law stipulates that postal enterprises shall compensate for the loss of the postal mail in accordance with the following provisions: 1. If the mail is lost or completely damaged, it shall be compensated according to the insured amount; If part of the damage or the contents are short, the actual loss of the mail shall be compensated according to the proportion of the insured amount to the full value of the mail. 2.

    If the uninsured mail is lost, damaged or the contents are short, compensation shall be made according to the actual loss, but the maximum compensation shall not exceed three times of the fee charged; **If the letter is lost or damaged, compensation will be made according to three times the fee charged.

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