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Anonymous users2024-02-15Hello dear Samsung users:
Based on your description, we recommend that you try it by following the steps below:
1.Turn your phone on and off again.
2.Take out the SIM and clean the SIM card metal contacts with an eraser.
3.Try changing a SIM card.
4.Check whether the phone has software such as Security Guard or Calendex installed, and try to uninstall it.
5.Back up your phone's data (book, SMS, multiple files, etc.) and restore factory settings.
If the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing and repair, and it is recommended that you apply for "appointment to store" on Samsung's official website to enjoy priority repair service
After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.
Comments, suggestions, complaints, please click:
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Anonymous users2024-02-14Is it that you deleted the system files by mistake, or there is something wrong with the system, mine does not have this situation.
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Anonymous users2024-02-13Mobile phones are divided into China Unicom, Telecom, and mobile 3G networks, and they do not support 3G networks.
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Anonymous users2024-02-12If you use mobile data to access the Internet and lose your connection for no reason, it is recommended to:
2.Check if you have set up a mobile data restriction feature. Method: Settings - Traffic Monitoring - Set Data Usage Limit - Limit Data Use - Disable (Different models of mobile phones may operate slightly differently).
3.Try a different location or a different time slot.
4.Try to change another SIM card.
5.If the mobile data connection is still disconnected for no reason, it is recommended to connect to the wireless network to update the system version of the mobile phone. Note: Please back up the data in your device before upgrading.
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.
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Anonymous users2024-02-11Welcome to Samsung's Digital Services platform.
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Anonymous users2024-02-10Hello:1The top curtain moves data on, turn off the Wi-Fi switch.
2.Consult the operator to see if the data traffic service is temporarily shut down.
3.If possible, change to a different SIM card for testing.
5.Try Sakurano back and on.
6.Back up your phone data (**book, text messages, **, etc.), factory reset your phone.
If the fault persists, it is recommended that you send your phone to the nearest Samsung service center for testing and repair.
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Anonymous users2024-02-09Hello dear Samsung users:
According to your description, if your phone shows that it is connected to Wi-Fi, but you still can't access the Internet, we recommend that you:
1.Turn off your phone, restart your router, and reconnect to your wireless network.
2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.
3.Check whether IP address filtering is set up on the router.
4.If you still can't access the Internet via Wi-Fi, we recommend that you try using a static IP address. Method: Settings - (Connect) - WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP Settings - Static - IP address Gateway.
5.Connect to another router and try to taste.
6.Try to restore factory settings after backing up your phone's important data.
It is recommended that you make an appointment on the official website of Samsung to apply for Weiqihu mold repair and enjoy priority maintenance services
After the appointment is successful, please bring your machine, the ticket and the warranty card to the service center where you made the appointment on time.
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Anonymous users2024-02-08Hello: According to your description of Xiaohuai, it is recommended that you follow the following method:
1.Whether you have Mobile Security Guard software or some third-party software programs installed on your phone, if so, please try to uninstall it.
2.It is recommended that you restore the old friend of the machine to factory settings, and the operation is as follows: Settings-Reset-Factory Reset (but since this machine will lose all the data in the Shenbend phone if you restore the factory settings, it is recommended that you back up important data such as **Ben,**,**, etc.) in advance).
3.It is recommended that you try a firmware upgrade. If the problem persists through the above methods, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will check the machine and deal with it.
After reading your supplement, give the landlord the following two configurations of about 4000 yuan (you can refer to each other to change, the motherboard and memory are very good brands, the graphics card looks like you, Huntkey's power supply needless to say, with a Jinhetian or Big Buffalo's chassis is enough): >>>More
Because your memory is too small, or there are too many programs running at the same time, well, you can improve it by setting up virtual memory, but if you can, you can add memory. >>>More
If you forgot to set the PIN code......Check this out:
Right where you set your PIN, select None, or another lock screen method. >>>More
In this case, it may be caused by the incompatibility of the Security Guard software, you can try to remove some Security Guard software on your phone to solve the problem, the specific steps are as follows: >>>More
If your mobile phone cannot access the Internet after connecting to the wireless network, we recommend that you first check whether other devices can connect to the wireless network normally. If only your device cannot, it is recommended:1 >>>More