Samsung Note4 is connected to wifi and drops

Updated on technology 2024-08-06
15 answers
  1. Anonymous users2024-02-15

    If the wireless signal of the mobile phone is weak or unstable, resulting in frequent drops, the Samsung Note4 mobile phone is generally recommended to perform the following steps to troubleshoot and deal with it:

    1.Turn off your phone, restart your router, and reconnect to your wireless network.

    2.Confirm the transmission bandwidth of the router (the supported router supports 40 MHz, we recommend setting it to 20 MHz) and check whether the router network is normal.

    3.Confirm that IP address filtering is set up in the router MAC address filtering.

    4.If you still can't Wi-Fi the Internet, it is recommended to try the static IP mode: Settings --WLAN - Select a wireless hotspot - Show advanced options - Tick - Swipe down the screen - IP Settings - Static - IP address Gateway.

    5.Connect to another router and try to taste.

    6.Try to restore factory settings after backing up your phone's important data.

    If the problem still exists, it is recommended to bring the purchase invoice, three-guarantee voucher and mobile phone to the service center for testing by the engineer.

  2. Anonymous users2024-02-14

    The wireless network of Samsung mobile phones often drops, it is recommended to do the following:

    1.Turn your phone and wireless devices on and off again.

    2.Check to see if it's too far away from your wireless router or if there's interference.

    3.If possible, this is the case with a change to another router or a wireless connection attempt.

    4.Back up your phone's data (book, SMS, multiple files, etc.), restore factory settings to troubleshoot system and software failures.

    If the problem persists, we recommend that you take your phone to the nearest Samsung service center for testing.

  3. Anonymous users2024-02-13

    Hello dear Samsung users:

    According to your description, it is recommended that you:

    1.Turn your phone and wireless devices on and off again.

    2.Settings - WLAN Settings - Tap and hold the name of the network that needs to be deleted and don't let go - Forget Delete Network 3An attempt was made to replace the static IP address.

    4.Whether it is too far away from the wireless router and affects the received signal.

    5.If possible, change to another router or try to connect wirelessly6Back up your phone data (**book, text message, multi** files, etc.), restore factory settings7After updating the system version, test whether there is any improvement.

    Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

  4. Anonymous users2024-02-12

    There are many reasons for the disconnection, so let's do a two-step simple try:

    1. Check whether the computer network cable of the shared wifi is plugged in and whether the network speed is powerful.

    2. Try restarting the Wi-Fi on your phone.

    If the wifi is still unstable, try further processing:

    1. Upgrade the wireless network card driver of the computer.

    If the driver is too old, even if it is successfully turned on, the signal may not be good, which will affect the Internet experience.

    2. Turn off the ARP firewall of your computer.

    The firewall of some security software turns off the wireless process, and you need to turn off the LAN protection.

    3. Modify the sleep settings of your computer or mobile phone.

    If your computer or phone is set to sleep on a scheduled basis, it will be disconnected from the internet when you use it, and you need to modify the sleep settings in your power plan.

  5. Anonymous users2024-02-11

    Why does my phone samsung note4 connect wifi for a few minutes and it drops. Up and down 1Try charging the charger for other mobile phones to rule out the cause of poor contact with the socket.

    2.Replace the charger for testing or send it for repair.

    3.When the device is turned on and charged, a third-party plug-in is installed, and you can uninstall it and try again.

    4.Check whether the mobile phone charging interface is dirty, and there are debris that cause poor contact between the mobile phone charging interface and the charger.

  6. Anonymous users2024-02-10

    Hello: According to your description, if your phone always drops frequently when surfing the Internet through WLAN WiFi, it is recommended

    1.Check if other devices are connected to this wireless network. (Excluding whether it is a router issue) 2Turn off your phone and restart it.

    3.Forget the network to reconnect: Go to Settings - Connect - Wi-Fi Settings - Touch and hold the network you want to delete - Forget Network Delete the network, and then reconnect to the Wi-Fi.

    4.Please check whether there are many devices connected to the wireless network, and it is recommended to try a different time period.

    5.Replace the attempt with a static IP address.

    6.Try a different wireless network.

    Welcome to Samsung's Digital Services platform.

  7. Anonymous users2024-02-09

    That's because you have a problem with your wifi.

  8. Anonymous users2024-02-08

    Hello: If the problem still exists after the above operations, please bring your mobile phone, purchase invoice, and repair card to the Samsung service center for professional testing of your mobile phone. For more information about your local service center, please click on the following link:

  9. Anonymous users2024-02-07

    2.If it is a home router, it is recommended to disconnect the power supply for a while and try to plug it in again.

    3.Check to see if there are many devices connected to the wireless network.

    4.Check if other devices have a good or full signal to connect to the wireless network.

    5.If you are using the network operator's wireless network, it is recommended to try a different location.

    6.Try a different wireless network.

    7.Back up the data in the machine (e.g., contacts, text messages, multi**, etc.), and then restore to factory settings.

  10. Anonymous users2024-02-06

    Try to change to individual wifi, you will know the reason for the mobile phone or wifi, and then solve it.

  11. Anonymous users2024-02-05

    It may be due to the following conditions:

    1) There is a problem with the broadband that provides wifi hotspots, you can try to connect the computer alone;

    2) If the broadband is normal, it may be caused by the wifi setting problem, you can reset the wireless network to try to connect;

    3) Caused by mobile phone problems, you can change the phone for testing.

  12. Anonymous users2024-02-04

    If other wifi is also not connected, then the wifi template is broken, need to be returned to the factory for repair, if only this wifi can not be connected, then you are blocked by the router management station, your mac address is in the blacklist, so there will be no connection,

  13. Anonymous users2024-02-03

    Based on your description, it is recommended that you:

    1.Turn your phone and wireless devices on and off again.

    2.Long press and hold the network name - select Forget, turn on the phone WLAN, search for signal connection attempt3If possible, change to another router or try to connect wirelessly4

    Back up your phone's data (**book, SMS, multi** files, etc.), restore factory settingsIf the problem persists, it is recommended that you send your phone to the nearest Samsung service center for testing.

  14. Anonymous users2024-02-02

    On the one hand, the wifi signal is unstable, try to change to a place with a stable signal. On the other hand, it is caused by the improper setting of the wifi signal of the mobile phone itself.

    Precautions for smart phones.

    1. Viruses. Smartphones, like the desktops and laptops we use every day, are based on an open platform, so it is only a matter of minutes to get a virus. For this reason, backing up important data at all times is a must-do when using a smartphone.

    2. Crash. Since it is an open operating system of the same nature as desktop Windows XP, it is not uncommon for it to crash due to interference from illegal programs. So it's best not to install all kinds of application software arbitrarily. In addition, if there is more software and more documents, the data reading and writing speed of the mobile phone will also be slowed down, which is the same as the "crash".

    3. Power consumption. The power consumption of the CPU, screen and other hardware of the smartphone cannot be ignored, and the hardware can easily run out of power, and the current smartphone is becoming more and more fashionable and thin, and its small battery capacity is even more pitiful. There is no solution in this regard, only to remind smartphone users not to play with their mobile phones all the time.

  15. Anonymous users2024-02-01

    The most likely is a temporary system failure, and you need to reset the router options. Here's how:

    Log in to the router management address based on the information on the back of the wireless router (including the router IP address, login username and password).

    In the router management interface, switch to the "Wireless Settings" tab and click the "Wireless Encryption" item, where you can set the "Safe Mode".

    Click on the "Safe Mode" drop-down list and select the "WPA2-PSK" item from its extended list, which is a secure encryption mode that all phones support.

    Click the "OK" button to save the settings. Finally, switch to the "System Tools" tab and click the "Restart Router" button to restart the router.

    Finally, you can try to use your mobile phone to connect to the wifi hotspot, if the fault still exists, it is recommended to change to other "safe mode" type to try to solve it.

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