Unable to receive the transaction code from Bank of China mobile phone

Please make sure that the receiving mobile phone can be used normally, and the local operator signal is normal, if you cannot receive the transaction code normally, it is recommended that you check whether the mobile phone has installed the software to intercept text messages, or turn off the mobile phone and try to turn it back on.

The above content is for your reference, and the actual business regulations shall prevail.

Handle related business.

I've fucking clicked n times to get the transaction code, and I haven't received a single hair, uncle, I'm now repentant in my intestines, garbage Bank of China, garbage state-owned enterprises, garbage service attitude, garbage management, garbage team, garbage technology department, all of them are dry meals, and they know what kind of birds and things to squeeze the hard-earned money of workers

I happened to run into this problem recently.

The default mobile phone of the mobile phone transaction code is the reservation when you apply for a bank card**. The Bank of China has answered your question.

What should I do if I can't receive the text message.

What if I don't receive an SMS after clicking the "Get Transaction Code" button or it takes more than three minutes to receive an SMS?

Answer: First of all, please confirm whether your mobile phone can receive SMS normally in the current location; Secondly, confirm whether the mobile phone number you reserved for the bank to receive the mobile phone transaction code is correct: click "Personal Settings" and "Update Personal Information" to check whether the mobile phone number displayed in the "Mobile Number" is the mobile phone number you reserved to receive the transaction code.

Finally, after confirming that the above questions are correct, you can click the "Re-obtain Mobile Trading Code" button again after one minute.

If the mobile phone number displayed in "Personal Settings" is incorrect and you need to go through the procedures for changing the mobile phone number, please cancel the e-Credit service under the menu of "e-Credit - e-Credit Service - Activate Cancel", then re-activate the service and leave the correct mobile phone number, the new mobile phone number will take effect on the next day. You can also go to BOC outlets to change your mobile phone number with a valid ID card and your online banking linked account.

If you have any questions in the specific operation, you can go to the Tomato team for help.

Reasons why I can't receive SMS from BOC:

1. Customer's reasons: mobile phone shutdown, full memory storage, mobile phone is not in the service area, arrears shutdown, etc., because the SMS is valid for 24 hours, it will not be sent after the timeout.

2. Carrier's reasons: In addition to customer reasons, the operator's SMS arrival rate is about 99% or more, which may usually be caused by network failure and other factors; After you send an uplink SMS of "00000", the operator's system (provided by China Mobile, only valid for China Mobile mobile phone numbers) can put 95566 into the customer blacklist for blocking, which will also affect the SMS reception, if this happens, you can send "11111" to 95566 to enable the SMS notification receiving function again. (0000 is sent uplink to query the current business).

3. Bank reasons: In addition to system failures, the transaction code is not maintained or the customer signs an abnormal contract (such as marking failure or arrears, etc.) will lead to the inability to receive SMS.

4. Other external factors:

1) Mobile phone firewall applications: You may put 95566 into the "mobile phone blacklist" due to misoperation, resulting in the failure to receive SMS, but usually such SMS will be found in the trash bin of the mobile phone.

2) Caused by Trojan horses or other virus software: The principle is similar to firewall software, that is, the virus specifically intercepts 95566 text messages, blocks or fabricates them, so that you cannot see the correct text messages.

If you are unable to receive the SMS, you can bring your debit card and valid ID card to any BOC network outlets to inquire about the SMS signing status and troubleshoot related issues.

The above content is for your reference, and the actual business regulations shall prevail.

Handle related business.

I can't receive the message after the mobile phone transfer is successful.

"Mobile transaction code" is a new security mechanism, when you operate online banking to transfer money to others (including intra-bank transfer, domestic inter-bank remittance, cross-border remittance) and electronic payment transactions, in addition to the need to enter a dynamic password, but also to enter the mobile phone transaction code with the verification of a transaction confirmation method.

The above content is for your reference, and the actual business regulations shall prevail.

Consultation and handling of related business.

"Mobile Transaction Code" is a new security mechanism that allows you to operate personal online banking and mobile banking.

When transferring money to others (including intra-Bank of China transfer, domestic inter-bank remittance, cross-border remittance) and electronic payment transactions, in addition to the dynamic password, it is also necessary to enter the mobile phone transaction code for verification.

The above content is for your reference, and the actual business regulations shall prevail.

Consultation and handling of related business.

How to deal with Bank of China's personal online banking unable to receive the mobile phone transaction code:

Please first check whether your mobile phone number is correctly reserved. You can call BOC customer service**95566 to transfer to manual service, and the agent will check your identity and help you check your reserved mobile phone number.

1. If you confirm that the mobile phone number in the system is not your own mobile phone number or 11 8s, it is recommended that you go to the BOC counter to change it with your BOC personal online banking account discount and the valid ID document for issuing this card discount.

2. If you confirm that the mobile phone number in the system is correct. Please make sure that the receiving mobile phone can be used normally, and the local operator signal is normal, if you cannot receive the transaction code normally, it is recommended to check whether the mobile phone has installed the software to intercept SMS, or turn off the mobile phone and try to turn it back on.

The above content is for your reference, and the actual business regulations shall prevail.

Handle related business.