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If the phone turns off automatically, it is recommended that you:1If your phone's battery is low, your phone will automatically turn off, and you can try replacing the spare original battery.
2.If the power is sufficient, there is still an automatic shutdown, it may be caused by software compatibility, if there is an automatic shutdown situation for many times, it is recommended to delete the recently installed third-party software, excluding whether it is related to the ** software. 3.
5.If the problem persists, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center for professional engineers to help you test.
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It may be a battery problem, including that the battery may have been damaged, or the contact is not good, especially if the battery and the back cover are integrated into the Samsung machine.
The system is broken, brush a software and try.
Faulty CPU, power supply, and font on the motherboard will also cause shutdown or automatic restart.
According to your description, since you didn't provide a specific model of your phone, taking your Android phone as an example, you can try the following:
1.Check whether the battery and mobile phone contacts are stable.
2.Remove the battery and clean the battery contacts.
3.If possible, replace the battery and charger for testing.
4.Whether you have installed the Mobile Security Guard software on your phone, and if so, please uninstall it.
5.It is recommended that you restore the machine to factory settings, the operation is as follows: Settings-Reset-Factory Reset (but since this machine will lose all the data in the phone if you restore the factory settings, it is recommended that you back up important data such as **Ben,**,**, etc.) in advance).
If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center, and the engineer will check the machine and deal with it.
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Dear Samsung users, Hello!
By description, it is recommended that you:
1. Check if the battery is insufficient, connect the charger to charge for 5-10 minutes.
2. Check whether it is caused by third-party software and uninstall it.
3. Back up your data and try to restore factory settings.
Please bring your mobile phone, purchase invoice, and repair card to the Samsung service center for professional testing of your mobile phone.
I hope the above helps you and I wish you a happy work!
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Generally, the desk or WP mobile phone automatically shuts down or restarts, there are only a few aspects, the battery is loose, or the battery used is not genuine, which will lead to reboot and shutdown, try to change the battery, or it is a software conflict, open 360 to uninstall the recently installed unknown software, and then restart the phone to see, there is no situation happening.
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Hello, sorry for the inconvenience caused by the product!
According to your description, in order for your phone to return to normal use, it is recommended that you bring the purchase invoice, warranty card and mobile phone to the local Samsung service center, and the engineer will test the mobile phone for you.
If you have any other questions, please contact 4008105858 or visit the service center directly.
Service Center Inquiry Page:
Hope the above can be helpful to you, thank you!
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1. The program is incompatible: uninstall and reinstall the program or uninstall some programs that are incompatible with the system.
2. Problems with the program itself: Some programs have problems with themselves. (This situation can be concluded by comparing several machines of different brands).
3. Back up the data files and restore the factory settings.
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Did you install some software conflicts? It's also possible that your rom is not good.
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It's the same in my situation.,I'm watching the Internet well.,Suddenly it's automatically restarted.,Please point to the !!
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Hello: According to your description, it is recommended that you do the following:
1.If possible, replace the spare battery to test whether the delay is caused by poor performance.
2.Remove the battery and clean the metal contacts of the battery and the liquid contacts of the mobile phone battery with an eraser. It is excluded that the metal contacts of the battery are caused by poor contact caused by an oxide layer.
3.If the phone is equipped with software such as battery doctor, it is recommended to uninstall it and test it.
4.Back up your phone's data (**thin, SMS, multi**data, etc.), restore your phone to factory settings, and try to preliminarily rule out system problems caused by installing third-party plug-ins.
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Dear Samsung users, Hello!
Based on your description, it is recommended that you do the following:
1.If possible, replace the spare battery. Test whether it is an automatic shutdown caused by poor battery performance2Remove the battery and clean the metal contacts of the battery and the battery of the mobile phone with an eraser. Eliminate automatic shutdown caused by poor contact caused by oxide layer in the metal contacts of the battery.
3.Back up your phone's data (**thin, SMS, multi**data, etc.), restore your phone to factory settings, and try to preliminarily rule out system problems caused by installing third-party plug-ins.
If the problem persists, it is recommended that you bring the three-pack voucher and send the phone to the nearest Samsung service center for testing.
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Don't ask so much, just look for after-sales, otherwise what else will Samsung do after sales.
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According to your description, the appearance of a smartphone malfunction can be influenced by a lot of factors. If there is a conflict with third-party software, viruses, or excessive cache usage, it will cause automatic restart. It is recommended that you try the following:
1. Replace the battery to try, or send it to the service center for testing.
2. Uninstall the recently installed third-party software, and preliminarily eliminate the cause of system software conflict.
3. After taking out the external SD card, test whether there is still a reboot phenomenon.
4. Back up your phone's data (**book, text message, Tudan Song, etc.), and restore your phone to factory settings (go to phone settings - reset - restore factory settings).
If the problem still exists through the above methods, it is recommended that you send your mobile phone to the nearest Samsung return service center for testing, and please visit the specific service center address.
It's also possible that there is a problem with the registry, just change it.
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