What should I do if my Huawei phone suddenly has a black screen of death and cannot be restarted?

Updated on technology 2024-08-09
31 answers
  1. Anonymous users2024-02-15

    Hello, it could be the following cases:

    1.Multiple apps are running at the same time. Multiple apps running in the background can take up too much memory or other resources, and your phone can freeze or freeze when overloaded. Close or exit applications that you don't need to use or apps that consume a lot of power in a timely manner to free up system resources.

    2.Please check if you have installed a certain software or clicked on an unknown link, and your phone freezes. You can keep pressing the power button + volume down button during the boot process to enter safe mode, uninstall the previously installed software or backup important data and restore it to factory settings.

    3.Check whether system files have been deleted by mistake. When the system is running, it cannot find the corresponding file, which causes confusion and causes the phone to malfunction. Please back up your important data and try to do a factory reset.

    4.Please check if you are using your phone for a long time or while charging. This can cause your phone to overheat and freeze, restart, or go black. Turn off background apps that you don't use often. Do not play with your phone while charging.

    5.Make sure you're playing a big game or running some third-party apps. Some third-party apps are incompatible with the system and may cause your phone to freeze, restart, or freeze.

    6.Please press and hold the power for more than 10s to force restart the phone to try to solve it.

    7.Please check whether you have flashed your computer or used third-party flashing software. Unofficial systems can affect the stability of your phone. Please restore your phone to the official system.

    8.Please make sure that you have a microSD card installed. Please re-insert the microSD card and check if the problem persists.

    If the problem is present, it may be a bad contact, and if the problem is not there, it may be that the microSD itself is damaged or not compatible with the phone system. It is recommended to replace a high-quality microSD card.

    If the problem persists after the above operations, and the phone freezes and the black screen is completely irregular, it may be a hardware failure. Please back up the data and bring the purchase invoice to the after-sales service outlet for testing.

  2. Anonymous users2024-02-14

    With the phone battery at least 30% left, press and hold the on/off button, and it should restart after 10 seconds.

  3. Anonymous users2024-02-13

    1.The battery of the mobile phone is too low, and the power of the mobile phone is seriously insufficient, resulting in automatic shutdown, just plugging in the charger, it still cannot be turned on normally, wait for the mobile phone to charge for more than 5 minutes and try again;

    2.When the phone is turned off, it can be solved by forcing a factory reset, press and hold the [Power Button] and [Volume Plus Button], after the interface appears, click [Factory Reset], enter [Yes] to confirm, and then [Restart the device].

  4. Anonymous users2024-02-12

    The phone suddenly appears black screen of death, and can not restart, more often because of the system operation failure or broken, so it is best to take it to a professional store, find a professional maintenance personnel to deal with, so as to better extend the service life and quality of the phone.

  5. Anonymous users2024-02-11

    Huawei mobile phone suddenly black screen of death can not be restarted, it should be the mobile phone playing games or poor heat dissipation caused by overuse of the crash, you can put the phone for a while and wait for the phone to cool down and then restart it to try it, if you can't restart you can try it, if you can't restart it, then the phone motherboard is burned, it is recommended to go to Huawei mobile phone after-sales repair.

  6. Anonymous users2024-02-10

    Hello friends! In this case, long press the power on and off button, turn off the phone, and then turn it on after ten minutes, if you can turn on the phone, you see if there is any software that is not commonly used in it, and then uninstall it, and then clean up the uninstall residue and garbage cache, so that your phone is easy to use.

    If the above methods do not work, you can only bring your mobile phone and the owner's ID card to Huawei after-sales service, and Huawei after-sales staff should have a way to solve this matter for you.

  7. Anonymous users2024-02-09

    The Huawei phone suddenly has a black screen and can't be restarted when it crashes, so you'd better turn off your phone and start it again, it may be that there is a problem inside the phone.

  8. Anonymous users2024-02-08

    Go to the mobile phone store to see the repair.

  9. Anonymous users2024-02-07

    This is caused by the water on the motherboard inside, so there is no way to use the phone, restart it with a new phone, or buy a new phone.

  10. Anonymous users2024-02-06

    In this case, I think you should go to the place where the phone is repaired, see if he can deal with it for you, can he fix it for you, sometimes he may be able to repair it and then see if your phone is out of battery? Check it out.

  11. Anonymous users2024-02-05

    If the phone suddenly has a black screen and can't be restarted, it is likely that there is a problem with this battery, so it should be better to look at the original factory and repair it.

  12. Anonymous users2024-02-04

    Huawei phone suddenly black screen of death, if it is not caused by the phone used for too long. Then you had better check to see if your bank card has been stolen, as it is likely that there is a virus.

  13. Anonymous users2024-02-03

    What should I do if my Huawei phone suddenly has a black screen and cannot be restarted when it freezes? I think. The Huawei phone suddenly has a black screen, and it can't be restarted when it crashes, so you should turn it on only after it is turned off.

  14. Anonymous users2024-02-02

    If the phone appears, and suddenly the black screen of death, and the phone cannot be restarted, it is possible that the phone's system is faulty, or damaged, so this situation will occur.

  15. Anonymous users2024-02-01

    What to do in this case? If the phone is broken, hurry up and take a look at the link that comes with the Huawei phone and repair it.

  16. Anonymous users2024-01-31

    Huawei phone suddenly black screen of death cannot be restartedSolution: 1. In the shutdown state, press and hold the power button and the side volume button down button at the same time to turn on the phone. 2. Press and hold the volume button down for about 15 seconds until the phone screen shows the Android icon and the phone enters recovery mode.

    3. Tap the bottom right corner of your phone's screen, and a menu option will appear. 4. Press the lower button of the side volume button to display "Wipe Data Factory Reset", then tap OK in the lower left corner of the screen, press the lower button of the side volume button to display "yes--delete all user data" on the confirmation screen, and then tap OK at the bottom of the screen to clear all user data stored on the phone. 5. Press the side volume button and the lower button to display "Wipecache Partition" in the reverse color, and then tap OK in the lower left corner of the screen to clear the cache partition in your phone.

    6. Press the volume button on the side to display "Reboot System Now" in the reverse color, and then tap OK in the lower left corner of the screen to restart the phone system. If these methods can't be solved and the machine can't be turned on, then you can go to Huawei's only official repair shop and ask them to install a system, and you can reinstall a system without a few dollars.

  17. Anonymous users2024-01-30

    That's broken, go to the after-sales service to test the performance of the phone and take a look. If it doesn't work, get a new phone.

  18. Anonymous users2024-01-29

    Step 1First of all, hold the power button and volume button of the mobile phone with both hands (press and hold for about 10 seconds) until the mobile phone page appears to flash the page.

    2.Then you will see an option in English: Reboot System Now

    3.option in Reboot System Now (Reboot Now) 4Press the power button.

    5.Finally it will automatically boot up, and it's OK.

  19. Anonymous users2024-01-28

    , press and hold the power button to open the options menu, and click "Restart". If it doesn't pop up, press and hold the power button until your phone vibrates to force restart.

    2. If you can't force restart, it is recommended to force factory reset, and the data in the phone's internal storage will be deleted after recovery.

  20. Anonymous users2024-01-27

    The phone itself has already crashed, so there is no way to restart it in the case of a black screen, and you can only change it by relying on your own phone.

  21. Anonymous users2024-01-26

    The black screen of the mobile phone generally cannot be restarted, and the black screen is usually caused by a damaged screen or a damaged system.

  22. Anonymous users2024-01-25

    If there is such a situation in Huawei mobile phones, is it because of a virus in the mobile phone? Then you still have to go to the after-sales service to see what is the reason?

  23. Anonymous users2024-01-24

    What to do, easy to do, buy a new phone. The old does not go, and the new does not come. Huawei's quality is inherently bad.

  24. Anonymous users2024-01-23

    If there is a problem with the mobile phone, go to the mobile phone repair shop to check what the problem is.

  25. Anonymous users2024-01-22

    If the phone suddenly goes black and can't be turned off, you can press the power button and volume button of the phone at the same time, press for 3 to 5 seconds to let the phone reboot into safe mode, so that the phone can return to normal.

  26. Anonymous users2024-01-21

    If the landlord's mobile phone suddenly goes black, first rule out whether the mobile phone is out of battery? It is recommended to connect the mobile phone to the charger to charge it to see if the mobile phone responds, whether it can be displayed normally, and when it is turned on, etc. If nothing happens when connected to the charger, the owner keeps holding down the power button to see if the phone can be turned on or restarted.

    Because sometimes a black screen is a freeze. Holding down the power button all the time to force restart your phone can also be solved.

  27. Anonymous users2024-01-20

    What should I do if my Huawei phone suddenly has a black screen and can't turn it off? It should be an early after-sales repair.

  28. Anonymous users2024-01-19

    The phone suddenly has a black screen and cannot be turned off, there are the following possibilities: First, check whether the phone has enough power If the phone has enough power, the phone suddenly has a black screen and cannot be turned off Like this possibility, it is the software conflict that causes the phone to die and the black screen, just press and hold the power button to restart the phone If it still can't be turned on or turned off, then you have to press the power button and the volume down button at the same time to enter the recover mode and restore the factory settings.

  29. Anonymous users2024-01-18

    There are two situations when the Huawei mobile phone suddenly goes black, the first is the kind of black screen when the mobile phone crashes, and the general mobile phone operation is too fast, and the performance of the mobile phone decreases, etc., which may cause the black screen of the mobile phone to not move. This situation is also easier to solve, just press and hold the power button to know that the phone has a vibration or restart sound, and then send it. The second is the black screen of the mobile phone turned off, in fact, the phone has been turned off at this time, and this situation may be caused by a problem with the battery, or the shutdown phenomenon caused by stuck.

    Press and hold the power button to see if it can turn on.

  30. Anonymous users2024-01-17

    There are generally two types of mobile phone failures: hardware failures and software failures. Try restarting your phone if it doesn't solve the problem, it is probably a hardware problem.

  31. Anonymous users2024-01-16

    You can charge it, try again when it's fully charged, if it doesn't work, there is a possibility that the battery is broken, and finally judge that the phone is broken.

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