What should I do if I forget my password?

Hello, you can log in to the "Forgot Password" text link on the homepage and follow the prompts to retrieve your password. First of all, please click "Forgot Password" on the login page of Dangdang.com, enter the email address you are using to log in, mobile phone number, nickname and graphic verification code, and then the page will appear "Select Authentication Method" pop-up window, you can get the verification code through the registered email address or bound mobile phone number: a. Retrieve the password through the registered email

After logging in to the email to obtain the verification code, enter the "verification code" and "graphic verification code" and click the "OK" button; b. Retrieve the password through the mobile phone number: Go to the mobile phone to get the verification code, enter the "verification code" and "graphic verification code" and click the "OK" button; Finally, on the Confirm Account and Password Reset page, enter the information of "Set a new password", "Confirm a new password", and "Graphic verification code", and click the "Submit" button. Tips:

1. If you can't receive the SMS email verification code, please change the authentication method or use another mobile phone number for verification, click "Other Mobile Phone Number" 2. There will be a pop-up layer of the mobile phone number in other orders in your account, enter the "verification code" and "graphic verification code" according to the prompts, and click the "OK" button to complete the operation. For more information, see Details.

After retrieving the password, you can check the number, at the same time, you can also provide the order number to Dangdang.com customer service to check and confirm the delivery situation, please understand, thank you!

If you forget your password, you can retrieve the password by following the steps below

1. On the login page of Dangdang.com, click "Forgot Password".

You can retrieve your email address or re-apply.

To change your password, here are the steps:

The first step is to click on "My Dangdang".

Open the Dangdang homepage, then log in to your account, and then click "My Dangdang" in the upper right corner, which is the beginning of changing the password of Dangdang users.

Step 2: Click "Change Password".

In the leftmost button missing the "Account Management" tree menu, find "Change Password", and then you can change the user password of Dangdang.

Step 3: Set a new password.

Click "After Modification", enter the old password and the new password, and the modification is complete.

Precautions for online book shopping.

1. Look for the address of Dangdang Book Shopping Network.

2. When searching for a book, please carefully check whether the author, publisher, and content catalog of the book are consistent with the one you want to buy.

3. Due to the large number of people who go to Dangdang to buy books online every day, some best-selling books will be out of stock. If the product detail page indicates "Out of stock at the time of temporary group inspection", or if "Sorry, it may be temporarily out of stock due to rush purchase" pops up after clicking "Buy", it means that the book is temporarily unavailable for purchase.

If it is marked "out of stock registration", you can click on it, enter your email address, and Dangdang.com will notify you by email when the product is in stock.

4. Choose online payment, post office remittance, bank transfer, and cash on delivery according to your actual situation, and ensure that the order amount does not exceed the upper limit of your online payment amount when choosing online payment.

What should I do if I forget my payment password?

Hello, you can log in to the "Forgot Password" text link on the homepage and follow the prompts to retrieve your password. First of all, please click "Forgot Password" on the login page of Dangdang.com, enter the email address you use to log in, mobile phone number, nickname and graphic verification code, and then the page will appear "Select Authentication Method" pop-up window, you can get the verification code by registering your email address or binding your mobile phone number

a. Retrieve the password through the registered email: After logging in to the email address to obtain the verification code, enter the "verification code" and "graphic verification code" and click the "OK" button;

b. Retrieve the password through the mobile phone number: Go to the mobile phone to get the verification code, enter the "verification code" and "graphic verification code" and click the "OK" button;

Finally, on the Confirm Account Defect and Password Reset page, enter the information of "Set New Password", "Confirm New Password" and "Graphic Verification Code", and click the "Submit" button.

2. A pop-up layer of the mobile phone number in other orders in your account will appear, enter the "verification code" and "graphic verification code" according to the prompts, and click the "OK" button to complete the operation.

For more information, see Details.

After retrieving the password, you can check the number, at the same time, you can also provide the order number to the customer service of Qintai Dangdang.com to check and confirm the delivery situation, please understand, thank you!

When the online payment password cannot be retrieved, it can be reset, and the operation method is as follows:

1. On the login interface of Dangdang.com, click "Forgot Password".

3. Retrieve the password by registering the mobile phone, enter the fake verification code and graphic verification code of the mobile phone, and click the OK button.

4. On the Confirm Account Reset Password page, enter a new password, click the Submit button, and the password reset is successful.

Thank you! At the same time, please retrieve the password on the PC, please understand, thank you!

If you forget your password, you can retrieve it, just fill in the relevant information.