Progress of ISO9000 standards in China

It was introduced more than 10 years ago So, it will be a long time!

It's been a year, but the companies aren't doing very well, especially now.

The number of certifications has gone up, and the quality has come down!

That is to say, larger enterprises can seriously establish a system, and small companies are to buy a certificate.

Vicious competition in the certification industry, enterprises do not pay attention to...

Alas, the industry is still not standardized!

The ISO9000 family has four core standards:

1) ISO9000 Quality Management System Basics and Terminology - Describe the basic theories of quality management and the explanation of some key terms;

2) ISO9001 quality management system requirements - from the perspective of protecting the interests of customers, some basic quality management requirements are proposed, often used for certification or customer inspection;

3) ISO9004 Quality Management System Performance Improvement Guide - Focusing on business performance, taking into account the interests of enterprises, customers, employees and other aspects, emphasizing doing a good job in every job, providing enterprises with a reference method for improving performance;

4) ISO19011 Quality and/or Environmental Management System Audit Guide - provides working methods and references for certification audits, internal audits, factory audits and other audit work.

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The ISO9000 family has four core standards: 1) ISO9000 Quality Management System Basics and Terminology - describes the basic theories of quality management and some key terminology explanations; 2) ISO9001 quality management system requirements - from the perspective of protecting the interests of customers, some basic quality management requirements are proposed, often used for certification or customer inspection; 3) ISO9004 Quality Management System Performance Improvement Guide - Focusing on business performance, taking into account the interests of enterprises, customers, employees and other aspects, emphasizing doing a good job in every job, providing enterprises with a reference method for improving performance; 4) ISO19011 Quality and/or Environmental Management System Audit Guide - provides working methods and references for certification audits, internal audits, factory audits and other audit work.

Fundamentals and terminology of the quality management system》 The standard expresses the basis of the quality management system in the IS09000 family of standards, and identifies 80 related terms and their definitions. For the first time, the standard clearly puts forward the eight principles of quality management, emphasizing that these eight quality management principles are:

Quality Management System Requirements》 The standard specifies the requirements for a quality management system to demonstrate the organization's ability to provide a stable supply that satisfies customers and is applicable.

The core standards include ISO9000 terminology, ISO9001 standard requirements, ISO9004 improvement guidelines, and ISO9011 audit guidelines, of which ISO9001 is a standard requirement for third-party certification.

The first core standard is the ISO9000 quality management system foundation and terminology, which describes the basic theories and some key terminology solutions in quality management.

The second core standard is the ISO9001 quality management system requirements, which put forward some basic quality management requirements from the perspective of protecting the interests of customers, which are often used for certification or customer factory inspection.

The third core standard is the ISO9004 quality management system performance improvement guide, focusing on business performance, taking into account the interests of enterprises, customers, employees and other aspects, emphasizing doing a good job in each job, providing enterprises with a reference method for improving performance.

The fourth core standard is the ISO19011 Quality and/or Environmental Management System Audit Guidelines, which provides working methods and references for certification audits, internal audits, factory audits and other audit work.

The ISO9000 family has four core standards:

1) ISO9000 Quality Management System Basics and Terminology - Describe the basic theories of quality management and the explanation of some key terms;

2) ISO9001 quality management system requirements - from the perspective of protecting the interests of customers, some basic quality management requirements are proposed, which are often used for certification or customer inspection;

3) ISO9004 Quality Management System Performance Improvement Guide - Focusing on business performance, taking into account the interests of enterprises, customers, employees and other aspects, emphasizing doing a good job in every job, providing enterprises with a reference method for improving performance;

4) ISO19011 Quality and/or Environmental Management System Audit Guide - provides a working method and reference for certification audit, internal audit, factory audit and other audit work.

ISO9000 family of standards is a series of standards formulated by the International Organization for Standardization (abbreviated as ISO) in 1987 and continuously revised and improved. More than 90 countries and regions have converted this standard into national standards. Generally speaking, organizational activities are composed of three aspects:

Operation, management and development. In terms of management, it is mainly manifested in administrative management, financial management, quality management, etc. The ISO9000 family of standards is mainly aimed at quality management, but also covers some administrative and financial management aspects.

The ISO9000 family standard is not a technical standard for products, but a standard for the management measures to ensure the quality of products and services in a series of organizational management structures, personnel, technical capabilities, various rules and regulations, technical documents and internal supervision mechanisms. Specifically, the ISO9000 family standard is to standardize quality management in the following four aspects: 1

Organization: The standard clearly stipulates the management organization and responsibilities that must be established to ensure product quality. 2.

Procedure: The organization must formulate rules and regulations, technical standards, quality manuals, and quality system operation inspection procedures for the production of noisy products, and make them documented. 3.

Process: Quality control is to control the whole process of production, is the control of the surface, not the control of the point. From determining products according to market research, designing products, purchasing raw materials, to production, inspection, packaging, storage and transportation, etc., the whole process controls quality according to procedural requirements.

And the process is required to be identified, supervised and traceable. 4.Summary:

Continuously summarize and evaluate the quality management system, and continuously improve the quality management system, so that the quality management is spiraling.

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1. The GB T19000 ISO9000 "Quality Management System Basics and Terminology" standard expresses the basis of the quality management system in the IS09000 family of standards, and determines 80 related terms and their definitions. For the first time, the standard clearly puts forward the eight principles of quality management, emphasizing that these eight quality management principles are the basis of the IS09000 family of standards. For the first time, the standard proposes a process-based quality management system model that encourages the adoption of a process approach to managing organizations.

2. The GB T19001 IS09001 "Quality Management System Requirements" standard specifies the requirements of the quality management system to confirm the organization's ability to stably provide products that meet the requirements of customers and applicable laws and regulations; Through the effective application of the system, including the process of continuous improvement of the system and ensuring compliance with customer and applicable legal and regulatory requirements, it aims to improve customer satisfaction. All the requirements set out in the standard are generic and applicable to organizations of all types, sizes, and offerings, and can be used internally for certification or contractual purposes. In terms of satisfying customer requirements, the standard focuses on the effectiveness of the quality management system.

3. The GB T19004 ISO9004 "Quality Management System Performance Improvement Guide" standard provides guidance that exceeds the requirements of GB T19001, so that organizations can consider improving the effectiveness and efficiency of the quality management system, and then consider the potential to develop organizational performance. In contrast to GB T19001, this standard expands the objectives of customer satisfaction and product quality to include stakeholder satisfaction and organizational performance. GB T19004 recommends guidelines for organizations that exceed the requirements of GB T19001 by pursuing continuous performance improvement by top management.

The standard emphasizes the achievement of continuous improvement and applies to all processes in the organization. The standard is not intended for certification, regulatory and contractual purposes, nor is it an implementation guide for the GB T19001 standard. 4. GB T19011 IS019011 "Quality and Environmental Management System Audit Guide" standard provides guidelines for the implementation of audit principles, audit plans, quality management system audits and environmental management system audits, as well as the ability and evaluation of auditors.

For the first time, the standard clarifies the audit principles, proposes three principles related to auditors and two principles related to audit activities, emphasizing that the guidelines given by the standard are based on these audit principles, and the audit is characterized by its compliance with these principles.

The ISO 9000 family of standards consists of four core standards, one measurement and control system standard, six technical reports, and a booklet for two bridges, which are as follows: core standards ISO 9000 quality management system--- basic principles and terminology; ISO 9000 quality management system --- requirements; ISO 9000 Quality Management System --- Performance Improvement Guide.

ISO9000 Quality Management System, ISO9001 Quality Management System, ISO9004 Quality Management System, ISO19011 Quality and/or Environmental Management System.

1. ISO9000 quality management system.

The role is to implement IS09000 international standardized quality management, which can steadily improve product quality and make enterprises invincible in the competition. A well-structured quality management system enables the operation of the organization to produce greater benefits and higher efficiency, better training and higher productivity, reduce customer rejection and complaints, save a lot of expenses, and customers have greater trust in the enterprise.

2. ISO9001 quality management system.

ISO9000 provides enterprises with a scientific quality management and quality assurance methods and means, which can be used to improve the level of internal management, make the responsibilities of all kinds of personnel within the enterprise clear, and avoid prevarication; The product quality can be fundamentally guaranteed; It can reduce the various management costs and loss costs of the enterprise and improve the efficiency; Improve the image of the enterprise and increase the competitiveness.

3. ISO9004 quality management system.

Guide the organization to establish a more comprehensive and mature quality management system; Benefit all stakeholders in your organization. Identify and meet the needs and expectations of its customers and other stakeholders (people, suppliers, owners, society) in order to achieve competitive benefits and achieve them in an effective and efficient manner; An effective way to guide your organization's transition to TQM.

4. ISO19011 quality and/or environmental management system.

The ISO19011 standard provides the basic principles of quality and/or environmental audits, the management of audit programs, the implementation of quality and/or environmental management system audits, and the qualifications of quality and/or environmental management system auditors.

Including: ISO9001 GB T1900: Defining guiding principles, laying the theoretical foundation, and harmonizing terminology concepts.

ISO9001 GB T19001: Establish a quality management system by providing customers with products that meet their requirements.

ISO19011 GB T19011: Standardizes internal and external audits of QMS and EMS, and provides unified guidance for integrated QMS and EMS audits.