The Xiaomi Mi 3 I bought has not been shipped out of the warehouse, can I get a refund?

Xiaomi** goods to be shipped out of the warehouse can directly apply for a refund, according to the relevant regulations, the goods sold by the network Lingjingshan can be returned for 7 days without reason except for some fresh special goods.

According to Article 16 of the Measures for the Administration of Online Transactions, consumers have the right to return goods within seven days from the date of receipt of the goods by online commodity operators, and there is no need to explain the reasons, except for the following commodities:

a) Custom-made by the consumer;

b) fresh and perishable;

4) Newspapers and periodicals delivered.

In addition to the goods listed in the preceding paragraph, other goods that are not suitable for return according to the nature of the goods and confirmed by the consumer at the time of purchase are not applicable to return without reason. The goods returned by the consumer should be in good condition. Online commodity operators shall return the price paid by consumers within 7 days of receiving the returned goods.

The cost of shipping for the return of the goods is borne by the consumer;Where online commodity operators and consumers agree otherwise, follow the agreement.

If you encounter a situation where you cannot cancel or modify the order, then when you receive the goods, you can talk to the courier about the reason and intention of refusal, and the intention is to refuse to accept it.

The goods sent by Xiaomi** can be rejected, if there is no accident.

Return & Exchange Policy.

Xiaomi promises to meet the following conditions, from the date of sale of the product (the actual date of receipt shall prevail) within 7 days from the return of no reason, quality problems within 15 days of replacement, you can ** submit an order application or contact Xiaomi customer service center for return and exchange matters.

The following cases will not be refunded or exchanged.

Any goods that are not ***** by this ** and Xiaomi Tmall, please return the goods with the sales office;

For the first empty deferred warranty loss of goods (more than the three guarantees of warranty products);

Unauthorized repair, misuse, collision, negligence, abuse, liquid ingress, accident, alteration, incorrect installation caused by product quality problems, or tearing or altering labels, machine serial numbers, anti-counterfeiting marks;

The outer packaging, accessories, gifts, and instructions of the goods are incomplete, and the invoices are missing or altered

Damage caused by force majeure;

The serial number does not match.

Yes, you can go back after seven days.

Xiaomi's products can be returned in two ways:

1. If the goods have not been shipped, log in directly to the official website of Xiaomi, find the refund order in My Orders, and click to apply for a refund

2. In the case that the goods have been shipped, because the official website of Xiaomi has a "7-day no reason to return" service (within 7 days from the receipt of the purchased goods), it can be directly rejected or returned within 7 days when the goods arrive, and all the accessories of the returned goods should be retained, and the shipping cost of the returned goods shall be borne by the consumer.

Click on the order details. There is a return below the order number. That's it. If you pay by card, you will receive your card within 2 hours. Alipay payments arrive instantly.

Question 1: I ordered a mobile phone on Xiaomi's official website, I have paid, but I haven't shipped it yet, I want to return it, how can I return it?

If your phone is not out of the warehouse, you can contact customer service to return it, and a full refund will be issuednum=3

The detailed description of the problem will help netizens understand the troubles you encounter and help you solve the problem more accurately. Thank you for supporting Xiaomi phones!

Question 2: How to return Xiaomi** unshipped things It is possible to return the unshipped things in the state of displaying undelivered, and the specific steps are as follows:

1. Open the official website of Xiaomi, log in to your account, and enter your personal homepage.

2. Then click "My Orders" in the upper right corner to open the order for purchasing products.

3. Then click "Order Status", pull down in the window that opens, and select "Apply for Refund" at the bottom.

4. Then on the request for return page, enter the reason for the return and select "Next".

5. Wait for the page to jump and pay attention to whether the order status at this time has been displayed as "Refunding Progress".

6. If the display is not being refunded, but is being prepared, you need to call the manual customer ** to confirm the refund again, you need to provide the order number or the name of the order contact person, and refund according to the prompts.

7. After the refund is confirmed, return to the order again to check the status, and it will show "Refund successful", question 3: How to refund something that has not been delivered after buying something in Xiaomi** Click on the return directly in the order.

Question 4: How to apply for a refund if the mobile phone bought in Xiaomi** has not been shipped Apply for a refund only Don't want it or take the wrong shot. If he shipped the goods but did not receive the logistics, you can only contact him to cancel the refund if you did not receive it.

Question 5: I bought a mobile phone in Xiaomi** and haven't shipped it yet, how to refund if I don't want it 5 points Let's see if there is a refund button for the order, if there is, directly apply for "refund only, don't want it" The general platform will have!

Question 6: Xiaomi's official website has not been shipped after applying for a refund once How to return it Yes, Xiaomi mobile phones can be returned for a refund without reason within 7 days of receipt. Just find ** customer service.

xiaomi/service/contact

Question 8: I bought a Xiaomi mobile phone on the official website, and I want to return it if I have not delivered it after payment Yes, if you have not yet left the warehouse, you can apply for a refund at any time, log in to the Xiaomi official website on the computer to operate, and when applying for a refund, you need to contact the mobile phone number in the order to receive SMS verification.

Question 9: Can I get a refund for something I bought on Xiaomi's official website? (Unshipped) Refunds are available!

Question 10: How long does it take for the Xiaomi mobile phone to be successfully processed before the delivery of the application for a refund Contact the seller, if you agree, you will return it immediately, if you don't want to contact it early, because the seller will ship the goods, the refund application will be closed.

The mobile phone on Xiaomi's official website has not been shipped out of the warehouse, and the official time to apply for a refund is 3-7 working days.

If you buy a mobile phone on Xiaomi's official website, and the goods show that they have not yet left the warehouse, you can apply for a refund, and generally speaking, the refund can be refunded to the account on the same day.

Buy a mobile phone on Xiaomi's official website, the goods show that it has not been out of the warehouse, but it may actually have been out of the warehouse, at this time the other party will recall the mobile phone, and after this process is generated, the number of days for refund will be longer.

I don't know, after the refund, you can consider buying a green orange, which is no worse than Xiaomi, and you don't have to grab it.

Hi! Xiaomi promises to return the product within 7 days from the date of sale (subject to the actual date of receipt of the goods), and the quality problem will be replaced within 15 days, you can submit an order application or contact the Xiaomi customer service center for return and exchange. 1 year warranty.

The following cases will not be refunded or exchanged.

Any non-this ** (

Tmall*** and Unicom sales channels** bridge products (serial numbers do not match);

For over-warranty goods (goods that exceed the three-pack warranty period);

Unauthorized maintenance, misuse, collision, negligence, abuse, liquid ingress, accidents, alterations, incorrect installation caused by product quality, or tearing or altering labels, machine serial numbers, and anti-counterfeiting marks;

The outer packaging, accessories, gifts, and instructions of the goods are incomplete, and the invoices are missing or altered

Damage caused by force majeure;

Mobile phone product repair:

Free repair of non-human-caused mobile phone failure within 1 year. Lifetime repair service is available for more than 1 year, and you only need to pay a small component fee.

All Mi Home provides "1-hour quick repair" service; Most authorized repair outlets will also support "1-hour quick repair".