NOTE3 SCREEN OFTEN DOES NOT RESPOND WHEN TOUCHED BY HAND, BUT YOU CAN USE SPEN, IS IT BAD?

1.Check if the phone has a film, if there is a suggestion to cancel the screen film and try it.

3.Back up your data (contacts, text messages, **, etc.) and try to do a factory reset.

4.If the touch screen of the mobile phone is completely out of order and the machine cannot be reset, it is recommended to restart the machine and observe it again.

5.It is recommended to wash your hands for this operation. If the touch screen is still insensitive or malfunctioning after the above operation, it is recommended to bring the machine, purchase invoice, and repair card to the local Samsung after-sales service center for testing.

Hello dear Samsung users:

When using S Note, you can disable finger input by following the following methods: Application - S Note - Click the pen icon to enter the S Note writing interface - Click the hand icon in the lower right corner.

We welcome your comments on our services.

Because the reason is that the pen is a magnetic pen and the mobile phone has magnetic induction, you should also know that the Samsung pen is useless for other mobile phones, so your touch screen is completely scrapped and the pen can also be used.

We recommend that you do the following:

1.Check if the phone has a film, if there is a suggestion to cancel the screen film and try it.

2.If the touch screen of the mobile phone is completely malfunctioning, it is recommended that you restart the machine and observe it again.

3.Try updating the system version of your phone.

4.If it doesn't work, back up the data in your device (contacts, text messages, **, etc.) and try to restore factory settings.

If the problem persists after the above operation, it is recommended that you bring the machine, purchase invoice, and repair card to the local after-sales service center for testing.

The reason may be that there is a problem with the benchmark value of the touch screen when it is automatically updated.

It's as simple as that:

If your finger input value is 100, and the stylus input is 150 (the pen is more delicate than the finger, and the material is special), the benchmark value is 80 under normal circumstances, and the reference value can only be judged as touch.

If the standard value changes to 105 due to special environmental influences, the finger touch will be judged to be invalid.

You can try touching a large area.

The simple point is to reboot, or restore the original factory settings; Or check to see if there are any touch apps on the Internet to update it.

Hello: According to your description, it is recommended that you:

1. Remove the external SD card and restart the phone.

2. Try to restore the phone to factory settings with a handwritten pen: back up the phone data (**book, short message, multi** files, etc.), and restore the factory settings (Settings-General-Reset-Factory Reset).

Hello dear Samsung users:

After the appointment is successful, please bring your machine, invoice and warranty card to the service center where you made the appointment on time.

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