Give me a story about the power of a smile .

Once upon a time, the king sent ten warriors to kill a child. But they didn't complete the task because the kid simply smiled at the warriors.

A customer came to the restaurant and asked for a glass of hot milk and a glass of lemon juice. He added lemon juice to the hot milk and prepared to drink it, but found that the milk was lumpy. He was furious and asked the waiter:

Milk with lemon juice reacts, so it's best to drink them separately. The guest looked ashamed and apologized.

A classic story about smiles.

Before the plane took off, a passenger asked the flight attendant to pour him a glass of water and take medicine. The flight attendant politely said, "Sir, for your safety, please wait for a while, and when the plane enters a stable flight, I will bring you water immediately, okay?"

After 15 minutes, the plane had already entered a stable flight state. Suddenly, the passenger service bell rang urgently, and the flight attendant suddenly realized: Oh no, she forgot to pour water for the passenger because she was so busy!

When the flight attendant came to the cabin, she saw that it was the passenger who rang the service bell. She carefully brought the water to the passenger and said with a smile: "Sir, I'm really sorry, I am very sorry for the delay in taking your medicine due to my negligence."

The chivalrous passenger raised his left hand, pointed to the slide watch in his hand and said: What's the matter, is there such a service as you The flight attendant held the water in her hand and felt very aggrieved in her heart, but no matter how she explained, this picky passenger refused to forgive her negligence.

On the following flight, in order to compensate for her mistakes, every time she went to the cabin to serve a passenger, the flight attendant would go out of her way to the passenger, smile and ask him if he needed water or any other help. However, the passenger was still angry, put on an uncooperative appearance, and ignored the flight attendant.

Before arriving at his destination, the passenger asked the flight attendant to send him a message book, apparently he wanted to complain about the flight attendant. At this time, although the flight attendant was very aggrieved, she still did not lose her professional ethics, seemed very polite, and said with a smile: Sir, please allow me to express my sincere apologies to you again, no matter what opinions you raise, I will gladly accept your criticism!

When the plane landed safely and all the passengers left one after another, the flight attendant thought it was over, but she didn't expect that when she opened the message book, she was surprised to find that what the passenger wrote in the notebook was not a letter of complaint, on the contrary, it was a warm letter of praise.

What made this discerning passenger finally give up the complaintIn the letter, the flight attendant read this sentence: The sincere apologies you showed throughout the process, especially your twelve smiles, deeply moved me, so that I finally decided to write the complaint letter as a letter of praise! The quality of your service is very high, and next time I have the chance, I will take this flight with you!