Telecom broadband suddenly did not have access to the Internet. Plug the network cable into the comp

The limited connection is only because the IP address of your computer's local connection is automatically obtained, and when there is no network, an exclamation point will appear to show that the connection is limited, which is not the reason why you can't access the network. You first get rid of the router and connect the computer directly to the cat, and dial up the Internet to see if you can get on. If you can't get on, you can look at your cat's signal light ADSL, network A, DSL, etc., if it is flashing or not lit, it means that there is no signal, you can ask the customer service to send maintenance personnel to check and repair the line.

If it is an optical fiber network, check whether the light of the modem network E is green, and if it is red, it means that there is no signal.

Hello: Connected to the computer or can not access the Internet, it may be your line or cat has a problem, it is recommended that you turn off the cat and then restart and try again, if you still can not access the Internet you can call 10000 to repair, I hope my help to you, if you have any questions, please continue to consult us.

Hello, first of all, thank you for your support to China Telecom. According to your description, if your broadband fails and the customer service cannot handle it remotely, you need to call 10000 to report for repair, and the staff will come to help you repair and debug.

If you need to check the bill and pay the phone bill, please log in to the online business hall of Anhui Telecom. Have a great day!

Hope mine is helpful to you and can get yours!

Look at the ADSL light on the router if it's always on or if it's flashing, and the Internet light.

Hello, 1.Check the interconnection status between the computer and the router. Make sure that the computer is properly connected to the telecom broadband router and configured correctly, you can check the broadband status or check the client connection status in the router interface.

2.Check that the broadband password is correct. If you enter the wrong password for telecom broadband, you will also be unable to access the Internet.

3.Check whether the firewall of the router is blocking the traffic, restart the router, and confirm that there is no problem with the security configuration of the router. 4.

Check whether the broadband is infected by viruses, telecom broadband and computers will be infected by viruses, which will cause you to be unable to connect to the network. 5.Check that the firmware is up-to-date and correct.

Broadband routers will update their firmware from time to time, try to upgrade the latest firmware to ensure that they have the latest program protection. 1.Check the interconnection status between the computer and the router.

Make sure that the computer is properly connected to the telecom broadband router and configured correctly, you can check the broadband status or check the client connection status in the router interface. 2.Check that the broadband password is correct.

If you enter the wrong password for telecom broadband, you will also be unable to access the Internet. 3.Check whether the firewall of the router is blocking the traffic, restart the router, and confirm that there is no problem with the security configuration of the router.

4.Check whether the broadband is infected by viruses, telecom broadband and computers will be infected by viruses, which will cause you to be unable to connect to the network. 5.

Check that the firmware is up-to-date and correct. Broadband routers will update their firmware from time to time, try to upgrade the latest firmware to ensure that they have the latest program protection.

Summary. Dear, hello, telecom broadband can not access the Internet, you can check it according to the following methods: 1) When the modem signal light is normal, turn off the modem for 5 minutes and restart it again; If restarting the modem does not work, we recommend that you uninstall the NIC driver and dial-up software and reinstall it.

2) When the modem signal light is abnormal, power off the modem first, and check whether the network cable between the modem to the computer network card and the modem to the splitter is connected. 3) If the dialing still prompts error 678 after processing in the above way, please call Telecom customer service**10000+4+1.

Telecom broadband connected but can't get online?

Dear, hello, telecom broadband can not access the Internet, you can check it according to the following methods: 1) When the modem signal light is normal, turn off the modem for 5 minutes and restart it again; If restarting the modem does not work, we recommend that you uninstall the NIC driver and dial-up software and reinstall it. 2) When the modem signal light is abnormal, power off the modem first, and check whether the network cable between the modem to the computer network card and the modem to the splitter is connected.

3) If the dialing still prompts error 678 after processing in the above way, please call Telecom customer service**10000+4+1.

If you also have ITV installed, you can turn on ITV when error 678 or 651 occurs in the dial-up connection of the computer, and see if the ITV can work properly**. If the ITV is normal, the external network is normal, and the problem lies in the part above the modem port to the computer. If the ITV cannot be connected properly, you can troubleshoot the problem as described above.