Problems and policy suggestions on the control of telecommunication tariffs in China. 20

China Consumers Association: There is chaos in telecommunication service charges, and operators artificially set up barriers to network transfer! In order to carry out effective supervision, not only should consumers handle complaints accordingly, but the relevant departments should also increase the inspection and punishment of the target company. <>

In our real life, in fact, we can see a lot of telecommunications arbitrary charges, but we are helpless about this phenomenon, and what is even more helpless is that there are corresponding obstacles to our network transfer, and there is no way to effectively supervise. In order to solve this kind of problem, we can consider the responsibilities of different entities, and it is still difficult to stop the current market chaos of those who have lost money.

1. China Consumers Association: There is chaos in telecommunication service charges, and China Consumers Association: There is chaos in telecommunication service charges<>

According to the current news released by the China Consumers Association, the National Consumers Association has accepted as many as 550,000 complaints, which is only the result of the first half of this year. Among these many complaint cases, in fact, the complaints are more focused on the problem of ** tariffs and the artificial obstacles set up by the operator. We have been able to transfer freely for a long time, but at present, there are not so many people who have the intention of transferring, not because everyone's willingness is weak, but because there are too many procedures for transfer.

2. Regulatory measures: Conduct regular inspections and <> on the target company

If the company has been in violation of the relevant regulations, then the relevant departments have the obligation to help them correct their behavior and make corresponding punishment measures for their behavior, after all, the pace will not let them know how to complete things correctly. In addition, we, as consumers, should also report this kind of behavior in a timely manner, which itself is a disruption of market order and an infringement of consumer rights and interests, and there is no need to be overly tolerant of the behavior of these companies.

I personally suggest that the telecommunication services of operators should be streamlined, and the need for documents and visits to specialized operators should be reduced when customers are transferred to the network. ** The department should deal with and investigate service cases of human obstruction, and promote the standardization of the telecommunication service market.

In China, China Telecom, China Unicom and China Mobile occupy most of the domestic telecommunications service market. Because of various relationships and norms, the tariffs of many operators have become more and more complicated due to the differences in various provinces and regions, which has caused a great obstacle to the understanding and transparency of the masses in number porting and mobile phone card tariffs.

I very much agree that the China Consumers Association can put forward improvement ideas in response to the chaos of telecom charging.

Although China's three major operators occupy the vast majority of the entire market, but due to its multiple operators and different provinces and regions of the tariff are different, there are many related problems that should be paid attention to, the China Consumers Association can put forward suggestions for improvement in the chaos of these telecommunications charges, not only to safeguard the legitimate rights and interests of the people, but also to make China's telecommunications market more transparent and tidy, in order to improve service quality. <>

Operators need to streamline their telecom stove services.

In the case of operators, they must streamline their telecom services and not use too many thresholds to hinder the cancellation of telecom services by the masses, or number portability. Reduce the approval and processing of some documents, and improve the service for the general public on the issue of operating tariffs. Only in this way can the entrepreneurial development of continuous improvement be recognized and supported by the masses.

**The department shall handle and investigate the service cases of human obstruction.

At the same time, as an important part of telecommunications services, the first department should also conduct strict handling and investigation on some outstanding problems in the tariff of operators and the dissatisfaction of the masses, so as to prompt them to dismantle the hall and start other service providers to reform the service quality and service tariffs of the masses. In the end, let the masses get better discounts.

If you want to take over, first strengthen the prevention and control and measures in this regard, and introduce a series of policies to strengthen the strict supervision of these things, and some consumers if they encounter this situation, they also judge that they should call the consumer association in time, and the Weidu faction will protect their legitimate rights and interests.

A special department should be set up to supervise it, and once such a situation is discovered, a warning should be given, and the more times it occurs, there will be a certain amount of punishment.