What should I do if the MMS message is not received? What happens when the phone fails to receive MM

What to do if you can't successfully receive MMS messages:

1) The MMS messages you have seen should be deleted in time, so as not to be unable to receive new MMS messages due to your phone's memory being occupied (in the same way, if the phone stores a large number of **or** large games, you also need to clean it up in time);

2) Try to restart the phone, some phones will be unstable if the phone is turned on for too long, turn off the phone and then turn it on, and the reception failure may disappear;

3) Ensure that the GPRS signal is good in your location, because MMS** is realized through China Mobile's GPRS Internet access technology, if the signal is not good, you can try again later, or try again in a different location;

4) The most important one - confirm whether you have activated the MMS service correctly, if you are unsure, try to reactivate it or call 10086 to ask the customer service staff to help you reactivate it.

In the case of unsuccessful reception of the user's MMS, the user will be prompted to log in to the MMS mailbox to check the MMS email, and the MMS email address: 1. Log in to the MMS mailbox: it is the user's telecom mobile phone number; 2. Password to log in to the telecom MMS mailbox:

When receiving MMS**, the phone is not set up, so it can't be received, only the red cross is displayed, MMS is sent**, the size will be limited, you can see from other MMS messages whether the received **is still the same, to determine whether it is your mobile phone settings, or other reasons!

Reasons for the failure of the mobile phone to receive MMS messages and solutions:

1. First of all, see if the terminal is an MMS mobile phone, and then see if the settings are normal; If the settings are not normal, set the MMS mobile phone correctly;

2. Whether the user has successfully sent or received MMS messages (i.e., whether the user has enabled the GPRS function);

a.If you have sent or received MMS messages, the GPRS function has been enabled.

b.If you have never sent or received, it may be that the user's mobile phone has not enabled the GPRS function, and the solution is to call ** to 1860 and ask the customer service staff to help activate the GPRS function. After the user activates GPRS, he can send and receive MMS messages normally.

3. If the user has activated GPRS, check whether the local network is normal; At present, MMS services are generally carried through the GPRS network, and if the GPRS network is not normal, it is necessary to report to the local 1860 personnel in time.

4. If the GPRS network is normal, it may be a problem with the whole network WAP gateway, MMSC or album, mailbox, **, etc., then you need to report to the local 1860 personnel in time.

It's not the above. Many of them are caused by the fact that the content of this MMS message is not supported by the memory of the mobile phone or the MMS message is too large. If the mobile phone is not low-end, it can generally be accepted directly by following the prompts.

Generally it's a problem with your phone settings or it's a memory card problem, pay attention to look at your phone model.