What should I do if the broadband is old and lost, the fault is reported, and the telecom is shirked

First of all, it is necessary to judge the situation when the broadband connection is dropped, and according to different appearances, the real cause of the disconnection can be really found. The following is a targeted solution according to various disconnection phenomena:

1) A small red cross appears in the lower right corner of the computer when the connection is disconnected. Suggested solutions: It may be caused by poor network cable contact, network card hardware failure, or abnormal power supply of network equipment such as ADSL modem, and it is necessary to fix the network cable, equipment power supply or replace the network cable.

2) A small yellow exclamation mark appears in the lower right corner of the computer when the connection is disconnected, and it is suggested that the solution may be caused by poor network cable contact, network card hardware failure, or abnormal power supply of network equipment such as ADSL modem, check whether the ADSL modem status light is normal, and replace the network cable, restore the initial settings of ADSL, etc.

3) Disconnection when playing a game, but the webpage opens normally when the connection is droppedSuggested solutions: Some computer programs (such as firewalls and anti-virus software) may conflict with game programs, or the game service may be busy. It is recommended to change the game service area and exit other applications while playing the game.

4) Browse the web disconnection but QQ and other programs are normalSuggested solutions: Make sure that only one computer in your network is using the network, if there are multiple computers surfing the Internet at the same time, it will cause the opening of the web page to be abnormal. In addition, you need to check whether the computer browser is normal, it is recommended to change the browser or change the computer to try again.

5) When the connection is disconnected, no application can be usedSuggested solution: When you can't access the Internet, first use the ipconfig command to check whether the computer gets the network address, if the IP address is, it means that the dialing is not normal, you need to restart the dialing device, the computer and then dial again; If the IP address is normal, use the ping command to ping to check whether there is packet loss or whether the delay has timed out.

According to what you said, there are two possible scenarios.

1. Restore the system at the beginning, but it won't work after a day, it may be that the file of which disk partition of yours has a virus, and after you reinstall the system, you access this file, and the system is poisoned again. Reinstall the system once, and kill all the partitions at once, you can use 360, free of charge.

2. You can go to QQ, the web page can't be opened, and there may be a problem with the DNS server setting, you can try a different server address, and consult the 10000 number for details.

After reinstalling the system, enable the 360 firewall. 36o Antivirus. Try again, and dial 10,000 if you still have questions

Is it ADSL's? Sometimes it's because the bandwidth is unstable and the internet speed is slow.

Sometimes it's because the bandwidth is unstable and the internet speed is slow.