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Samsung phones generally recommend the following steps to troubleshoot and deal with them:
1.Check whether the mobile network connection is stable, and it is recommended to try to change the wireless network.
2.An update software version attempt.
4.Make a backup of your data (contacts, text messages, **, etc.), factory reset and reinstall attempt.
5.Update the system version of your phone.
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If some software in your phone cannot use wifi, it is recommended that you do it:
1.Check if other software or browsers are working properly.
2.If only a few software cannot be used, please check whether the software has the "Mobile data network only or non-mobile data network only" setting, and cancel the setting attempt.
4.If you can't access the Internet even when using mobile data with the built-in software, it is recommended that you back up the data in your phone and try to restore the machine to factory settings.
If the problem persists, please bring the purchase receipt, repair card and machine to the Samsung service center for inspection.
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The reason why the mobile phone network is normal but the game can't be accessed (applicable to most brands of smartphones such as Huawei and Apple):
1. The mobile phone has disabled the game network permission, resulting in the inability to enter the game.
Workaround: Open your phone's settings and find the app inside.
After that, find the app permissions in the app and turn on the corresponding permissions.
2. The game server is under maintenance, and you can't enter the game in this case.
Solution: Generally, it takes a certain amount of time for the game server to be maintained, in this case, as long as you log in at the time of the search after the maintenance.
3. Mobile games.
It is not compatible with the mobile phone soft world scale, resulting in the game not running.
Solution: Try to log in again on a different phone.
4. The game has an anti-addiction prompt or is blocked, resulting in the inability to enter the game.
Solution: Some games stipulate a time limit for the game every day, and you can only enter normally until the next day, if the game is blocked, you can contact the game customer service for detailed consultation.
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The reason why the mobile phone network is normal but the game can't be accessed (applicable to most brands of smartphones such as Huawei and Apple):
1. The mobile phone has disabled the game network permission, resulting in the inability to enter the game.
Solution: Open the phone settings, find the app in it, then find the app permission in the app, and turn on the corresponding permission.
2. The game server is under maintenance, and this stool cannot enter the game.
Solution: Generally, it takes a certain amount of time for the game server to be maintained, in this case, you only need to log in at the time after the maintenance.
3. The mobile game is not compatible with the mobile phone software, resulting in the game not running.
Solution: Try to log in again on a different phone.
4. The game has an anti-addiction prompt or is blocked, resulting in the inability to enter the game. cavities and sheds.
Solution: Some games stipulate a time limit for each day of play, and you can only enter normally by waiting for the next day, if the game is blocked, you can contact the game customer service for detailed consultation.
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The mobile game says that there is a network abnormality and you can't log in may be due to the following reasons:
1. The signal is not good.
It may be because the network signal of the mobile phone is not good, you can change to another place and then surf the Internet.
2. The mobile phone network is not set up.
You can change to another access point to access the Internet, compared to the original CMNET to access the Internet, you can change to use a CMWAP access point to access the Internet.
3. Server problems.
This is usually manifested as a server crash or shutdown, which is generally rare and can be solved by consulting a network service provider.
4. Is there a problem with the mobile phone software?
Solution: Replace the software, restore the phone to factory settings or flash it.
5. Broadband arrears.
If it is connected to wifi, check whether the broadband is in arrears, and if it is a new payment, it can be restored.
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The mobile game said that the network was abnormal and could not be logged in may be due to the following reasons: 1. The bad signal may be because the network signal of the mobile phone is not good, and you can change to another place to surf the Internet. 2. If the mobile phone network is not set up, you can change to another access point to access the Internet, compared with the original CMNET to access the Internet, you can change to use the CMWAP access point to access the Internet.
3. Server problems, which are usually manifested as service auspicious device crashes or shutdowns, which are generally rare, can be solved by consulting the network service provider. 4. Is there a problem with the mobile phone software, and the solution is to replace the software and restore the factory settings of the mobile phone or brush it. 5. If the broadband is in arrears, check whether the broadband is in arrears, and if it is a repayment, it can be restored.
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