My Xiaomi Mi 1s suddenly touches the screen and doesn t respond and can t turn off

Hello, unplug the battery, and then reinstall it to see if it can be turned on normally.

If you can, please dial the interface to enter * * test the touch screen of the phone, if there is no problem, you back up and re-flash your phone system, do not restore the backup of the third-party software, and rule out the impact.

If the touchscreen still doesn't work after restarting. Try to see if you can get into recovery. Ways to get into recovery:

In the shutdown state, first press and hold the "Volume Up Button" and then press and hold the "Shutdown Button", and let go when the boot screen appears, and then you can enter recovery. If you can enter Recovery, please erase all data under Recovery (please connect to your computer in advance and back it up with other software, your contacts, text messages, mobile phone applications, etc. will disappear).

Whether it can enter fastboot. How to enter fastboot: In the shutdown state, first press and hold the "meter key", then press and hold the "volume down button" and then press and hold the "shutdown button", and let go when the boot screen appears, you can enter fastboot.

Please connect your mobile phone to the computer and flash a complete system package with the method of miflash.

If there is still no response at all, please enter the after-sales process to detect the failure of your mobile phone.

You are welcome to ask questions on the Xiaomi Enterprise Platform.

Hello! 1.Press and hold the power button for 8 seconds or more, and the phone will be forced to shut down, which is set to achieve rapid shutdown.

When the mobile phone is in special circumstances such as crash and stuck, you can turn off the mobile phone by this method without unplugging the battery.

2.Remove the battery and charge it for more than 30 minutes, and try to see if it has entered a low battery hibernation.

3. Try to enter recovery mode (power off, press and hold the volume up + power on button) or fastboot mode (power off and press and hold the volume down + power on button + meter key) to see if it can be recovered.

Welcome to ask questions on the Know Xiaomi Enterprise Platform.

Static electricity. Just wipe it with a cloth.

Reasons and solutions for Xiaomi 1s won't turn on:

1. Maybe the phone is out of battery, you can charge the phone for a period of time to make sure that the power is sufficient before turning it on, or just charge it and turn it on.

2. It may also be that the phone crashes and the power button cannot be turned on, you can pull out the battery, and then install the battery and turn it on again.

3. Or if the system crashes and the phone can't be turned on, you can press and hold the power button and the volume + button to enter the recovery mode in the shutdown state, then clear all data, and then restart the phone, after the reboot, the phone can be restored to factory settings.

4. If you can't enter the recovery mode or still can't turn on the phone after clearing the data, you can connect the phone to the computer and try to flash the complete system package for the phone with the flash tool.

5. If the above methods fail to turn on normally after trying, it may be a hardware failure of the mobile phone, such as battery aging or failure, internal circuit failure, motherboard chip and other component failure, etc., you need to contact Xiaomi's after-sales service to overhaul the mobile phone to solve it.

3. If you can't enter, please try to connect to the computer to recover.

Here's how. 4. If it still can't be restored, please go to your nearest maintenance point for maintenance and testing.

A more detailed description of the problem will help netizens understand the troubles you are encountering and help you solve the problem more accurately. Thank you for supporting Xiaomi phones!

Won't turn on.

If your phone won't turn on with a black screen, you can try it as follows:

1. Press and hold the power button for more than 10 seconds to try to force restart;

If it cannot be restarted, removable battery models try to reinstall the battery.

2. Determine whether the mobile phone is turned off due to low battery;

If so, use the original charger to charge for half an hour and then turn it back on, and the battery is too low to turn on, and the screen may not turn on when the charger is just plugged in, but the breathing light flashes.

3. If you plug in the original power adapter (charger), the mobile phone will heat up without performing any operation;

It is recommended that you unplug the charger and bring your mobile phone, as well as the original power adapter and original data cable, to an authorized repair center for testing.

4. If you are sure that the phone has power, press and hold the volume up + power button or the volume down + power button at the same time in the shutdown state to see if you can enter recovery mode and fastboot mode;

If you can enter the above two modes, press and hold the power button for more than 10 seconds to try to restart when you are in both modes.

5. If the phone still can't be turned on after the operation in "4", enter the recovery mode with "Volume Up" + "Power Button" in the mobile phone shutdown state and select "Clear Data" (the mobile phone data will be cleared in this operation);

6. If the clear data is still invalid, and the phone has logged in to the Mi account and unlocked the BL lock, you can guide the Miflash line to try.

7. If none of the above methods can be solved, you need to go to an authorized maintenance center for testing.

When you have enough power, use a computer cable to brush the system.

Method 1:

Double clear by entering recovery mode.

1.In the power-off state, press and hold the power button and volume + buttons of the phone at the same time.

2.Release the keys when the screen lights up and wait for the recovery mode to enter.

3.Use the Volume+ and Volume—keys to adjust the bright bar to "Wipe Data Factory Reset", i.e. "Clear Data Restore Factory Settings", and press the Power button to confirm.

4.Use the Volume+ and Volume—keys to adjust the light bar to "yes, delete all user data" and press the power button to confirm.

5.Wait for a while until the screen appears, select "Reboot System Now" to restart your phone, and press the power button to confirm.

6.Wait for your phone to reboot into the system.

Method 2: Enter fastboot. How to enter fastboot: In the shutdown state, first press and hold the "home button", then press and hold the "volume down button" and then press and hold the "shutdown button", and let go when the boot screen appears, you can enter fastboot.

Connect your phone to the computer and flash a complete system package. (Please find a professional to flash the machine).

Method 3: If this is still the case, enter the after-sales process and detect the fault of the mobile phone.

The battery level, battery, system, and phone hardware can be detected and then processed separately.

If the mobile phone fails to turn on, the main possible factors are as follows:

Poor contact between the mobile phone battery and the device;

The battery is low or damaged;

system failures; Caused by problems related to the power button or other hardware motherboards of mobile phones;

Encountering these problems, we can:

1. Directly remove the battery first, and try to reboot it (Note: If the mobile phone battery is not removable, you can press and hold the power button for 8s or more, or press the mobile phone reset button). If it is caused by the battery contact is too loose, you can try to clamp it with some small things;

2. If the battery is exhausted, you can use the Mi charger to charge it for a few minutes, and press and hold the power button to try;

3. If there is a no-boot exception caused by previous operations involving system-level operations (such as root obtaining permissions, flashing third-party firmware), you need to try flashing the machine to solve it;

4. If it involves the failure of the power button or the problem related to the hardware motherboard, you need to go to the after-sales service of Xiaomi mobile phone and let professionals detect and deal with it.

The reasons and solutions for the phone won't turn on are as follows:

1. Mobile phone battery problem, solution: reinstall the battery or replace the battery with a new one.

2. If the phone is caused by software or system reasons, the solution: restore the phone to factory settings or flash it again.

3. Caused by mobile phone hardware failure, solution: after-sales inspection and maintenance.

Charge it for a while and then turn it on, if it still doesn't work, go to the local after-sales maintenance point to test it!

Hi! 1. It is recommended that you uninstall your system security software, enter recovery (shut down, press and hold the volume up + power button to enter recovery) to clear the cache and try to recover.

2. Please back up your data, enter recovery to clear all data (turn off, press and hold the volume up + power button to enter recovery), upgrade your phone to the latest development version of the system, do not install third-party system security software for the time being, and see if it can be restored to normal.

3. If it still can't be restored, please go to your nearest maintenance point for testing.

Don't worry, you can use the following steps to determine whether it is a system problem or a hardware problem.

First, buckle the battery first, wait a minute or two before putting it on, and see if you can enter.

2. If it doesn't work, you can clear the user data and restore the factory settings: press and hold the volume up button and the power on button at the same time in the shutdown state, enter the system selection interface, there is an option to clear the user data, (select by the volume up and down keys, and the shutdown button is on to determine) Wait a while, and then turn it on.

3. If it doesn't work, brush through the line, and the specific method is on the MIUI official website, and there is a detailed flashing tutorial.

Fourth, if the above methods can't be flashed, go to the local Xiaomi Home after-sales service to see, it may be a hardware problem. Once my motherboard was broken by me, I went to the local after-sales service, soldered the motherboard, 50 yuan. So far everything is working fine.

Hi 3, if you can't enter, please try to connect to the computer to recover.

Specific methods: 4. If it still can't be restored, please go to your nearest maintenance point for maintenance and testing.

Unable to help top. It is recommended to send it to the after-sales service.