Why can t I connect to the wireless network after the vivox5 is restored to factory settings?

What step does the factory reset refer to? (There are factory reset settings in Restore All Settings and Clear All Data.) ）

If your device is unable to connect to a wireless network (wifi), there may be one of the following scenarios:

1. Go to the mobile phone settings - WLAN - the network that needs to be connected - forget the password - enter the correct password and try again (check the "Show password" option when entering the password, you can see the password you entered).

2. If the password is correct, please check whether the wifi signal connected to the mobile phone is stable, the signal is weak or unstable and will cause you to be unable to connect for a long time, please connect to the wifi with a stable signal.

3. The router server sets restrictions, such as setting MAC address or IP address filtering permissions and limiting the number of connection times and numbers, etc., these situations can be handled by contacting the router administrator.

4. If you can connect normally before, please restart the router connection.

5. Compared with whether other mobile phones can be connected to the same wifi network normally, if it cannot be connected, it may be the setting of the router or hardware failure.

6. If other mobile phones are connected normally, please back up your mobile phone information, restore all settings of your mobile phone and connect to wifi (go to Settings - More Settings - Restore factory settings - Restore all settings).

If you still can't solve the problem of connecting your phone to wifi, it is recommended that you bring your mobile phone, purchase invoice and warranty card to the local after-sales service center for testing and repair.

7. The address of the after-sales service center can be found in the menu of Settings - More Settings - After-sales Service. You can also enter WeChat--upper right corner--Add Friends--Search (vivo smartphone) About***-Click on the lower right corner for service inquiry.

Often can't connect to wifi:

1. Use other mobile phones or digital products to connect to the WiFi signal and test whether it is available.

2. The router is restarted or reset, and the router is prone to failure when working for a long time.

3. The wireless router is not set up.

4. The network settings of the mobile phone or router are abnormal. Consider restoring your router factory settings and cellular network settings.

Reason 1: Mobile phone wifi problem.

1. Enter the settings WLAN to connect to the network point and forget the password.

2. Click on this network again Enter the correct password and try again (check the "Show password" option when entering the password, you can see the entered password);

Reason 2: The signal is too weak (less than two blocks) to be connected.

2. By setting the WLAN point, you need to connect to the ">" on the right side of the network, and then check whether the static IP is "on", if so, please turn it off and then restart the mobile phone connection.

3. Try to open the static IP, manually enter the IP address, gateway, network mask, main name server and other information, and connect to test it.

Reason 3: You can't access the Internet due to a program problem.

1. You can go to Settings General Reset Factory Settings to restore all settings and try again.

Cause 4: The wireless router is faulty.

Power off the router for 10 seconds before powering it on.

Reason 5: Unstable signal will also lead to inability to access the Internet.

Hello! If you are using a mobile network (i.e. the data of your SIM card) to access the Internet

After confirming that there is no arrears on your SIM card and that the local network conditions are normal.

After turning on, the G or E icon for Internet access needs to be displayed at the top of the screen, if it is not displayed, you can turn the phone on and off again.

If you still can't access the Internet, it is recommended that you factory reset your phone to try: How to restore factory settings: Go to Settings - More Settings - Factory Reset - Restore all settings, restore all settings will not lose data in your phone.

If you still can't access the Internet after trying the above operations, it is recommended that you upgrade your mobile phone before using it. You can upgrade through wifi**: Settings -> more settings --> system upgrade ->Check for updates immediately-, according to the prompts**Upgrade package, click Verify and install, and the phone will restart and automatically enter the upgrade mode.