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How to deal with forgot lock screen password:
Situation 1: Forgot the lock screen password but can use your fingerprint or face to unlock your phone:
1. Enter the wrong lock screen password for 5 consecutive times in the password input interface, and after the pop-up "Phone is locked", you can click "Forgot Password" on the screen (if it is a pattern password set, the wrong password for 5 times needs to be at least 4 points and the password entered each time is different);
Note: If the model uses FBE encryption technology, you need to go to the vivo customer service center to unlock it.
2. Click Forgot Password and use the password to change the lock screen password
Note: Both passwords need to be entered correctly to change the lock screen password.
3. If you forget the password, you need to enter the cloud service.
Clear all data--Clear Now--Enter the vivo account password to clear the data, clear the data and decrypt it, and then re-enter the phone to set the lock screen password;
Situation 2: I forgot the lock screen password and couldn't use my fingerprint or face to unlock my phone
1. Enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password, the 5 wrong passwords need to be at least 4 points and the password entered each time is different);
2. After the pop-up "Phone is locked", you can click "Forgot Password" on the screen and enter the password to change the lock screen password;
Note: Some models using FBE encryption technology do not have the "Forgot Password" option, and do not support unlocking with password problem verification, so you need to contact the customer service center staff to unlock it.
Note: If you have forgotten your lock screen password, you can bring your ID card.
The purchase invoice is processed by the customer service center. (Customer service center address: enter the vivo official website app - service - my service - service outlets - select the province and city to query the customer service center address).
Note: If you can't retrieve the lock screen password through the password, you can send a clear data command by finding your phone (all the data on your phone will be deleted), if you don't have the function of finding your phone, it is recommended that the customer service center deal with it.
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Reading guidevivo mobile phone forgot password, you need to click forgot password on the lock interface first,Then verify the identity,Enter the answer and click the verification in the upper right corner,There will be a prompt after successful authentication,Then set a new password,Then reopen the unlock interface,Enter the newly changed password to unlock the phone。
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Situation 1: I forgot the lock screen password but can use my fingerprint or face to enter the desktop.
1. After backing up the data, connect to the network, enter the mobile cloud service - log in to the account - find the device - turn on "Find mobile phone", use other mobile phones or computers to open the vivo cloud service (enter the vivo account password - find the mobile phone - clear the mobile phone - click "OK" to reset the mobile phone, clear all data, and thus clear the lock screen password.
<> situation 2: I forgot the lock screen password and cannot enter the desktop.
1. Enter the wrong lock screen password 5 times in a row in the password input interface, the screen has the "Forgot Password" option, click "Forgot Password", fill in the previously set password answer for verification, and modify the lock screen password;
If you have forgotten the lock screen password and have enabled the Find Device function before, you can try to use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and clear all the data, so as to clear the lock screen password.
Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.
2. If there is no "Forgot Password" option, (1) Turn off the machine, press and hold the volume plus button and the power button for about 5 seconds to turn on the machine, press the volume button to select recovery, press the power button to confirm, click "Clear Data", after clearing, you can clear the lock screen password; After restarting, you need to verify the logged in vivo account password. (This method cannot be cleared, see below).
2) If you have turned on the Find Device function, you can try to use another mobile phone or computer to open the vivo cloud service (enter the vivo account password - find the phone - clear the phone - click "OK" to reset the phone and clear all data, so as to clear the lock screen password.
Note: If you have enabled Find Your Phone and the network is stable, you can go to the Vivo Cloud Service webpage - Find Your Phone - for "Data Backup" (only contacts, text messages, schedules, notes and other data can be backed up, and backup**, **) is not supported.
After the FBE encrypted model is restarted, the data cannot be cleared through the cloud service command when entering the desktop without unlocking it.
If you are unable to reset the lock screen password by clearing all data, please bring the device, ID card, and proof of purchase to the vivo customer service center for processing. Customer service center address: Enter the vivo official website vivo**app--my--outlet inquiry--select the current province and city for inquiry.
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I forgot this lock screen password, and the easiest way to restore the factory settings is to press and hold the power button and the volume button at the same time, for more than 10 seconds, and then there will be a double clear state, then let go of your hands, and then you can restore to the factory settings.
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vivo X9 forgot the lock screen password and cannot be unlocked, you can enter the wrong lock screen password 5 times in a row in the password input interface (if it is a pattern password set, the 5 times wrong password needs at least 4 points and the password entered is different each time), tap "Forget" on the screen.
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Take Xiaomi phones as an example: press and hold the power button, power off, and tap power off.
After powering off, press and hold the volume up button and power button, and press the volume plus or minus button to select.
Select the "Clean Data" option and press the power key to confirm.
Erase all data", press the power button to confirm.
Wait for the data to be cleared, and then return to the main menu when the clearing is complete.
Press the power button to select Restart the phone, and restart it immediately.
At this point, there is no phone screen lock in the interface.
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In the power-off state, press the power button and the volume down button at the same time to enter recovery mode.
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The password required for factory reset of vivo X9 mobile phone is the password of vivo account.
If you forget the password of your vivo account, you can ask you to go to the official website of vivo to retrieve it by yourself, and the specific methods are as follows:
2. After entering, select the "Login" option in the upper right corner of the page, as shown in the figure below.
3. After entering, select "Forgot Password", as shown in the figure below.
4. Then enter the mobile phone number of the registered vivo account, and you can reset the account password after the verification is passed.
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1.If you have forgotten the password of the private space, it is recommended to go to Settings - Security Bureau Pants Fingerprint and Password - Privacy and Application Encryption - Forgot Password - and then reset the password through the Secret Protection Pure Song question.
2.If you are prompted to enter a password when restoring Tongfeng's factory settings, it is recommended that you enter the lock screen password or vivo account password.
The specific steps are as follows:
2.Open the toolkit, in the program, follow the program prompts to connect the data cable, click vivo to unlock, follow the prompts to unlock, don't make a mistake with the model, choose x7 or x9 according to the model to unlock.
3.Factory reset the system after unlocking and you can set up a new phone. Or a double-clear phone.
The Android version is usually the lock screen password of the mobile phone, and you can enter the lock screen password. If there is a default password, it is usually 0000, or 1234, and the six-digit password is 000000, 123456, or 888888. In addition, some models need to set a separate password by yourself, and the password is only known to you. >>>More
Please press and hold the power button for more than 10 seconds to force restart and try, and then charge for 20 minutes to try whether it can turn on, if it still doesn't work, it is recommended to double clear the phone, double clear will lose data, press the power button + volume up button at the same time in the shutdown state to enter the recovery mode to clear all data to solve, select wipe data factory reset, and wait for the interface to jump into and click yes, after completion, return to the original interface, press reboot system now Restart your phone immediately, it may be a little slow to turn on the phone for the first time, please be patient. If it still doesn't work, it is recommended to go to the after-sales service, the address of the after-sales service center and ** can enter the home page of the vivo official website - service - outlet inquiry - inquiry.
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I didn't back up my stuff before I deleted it. I regret it now. >>>More
If you forget your vivo password, if your vivo account has a password or email address, and the mobile phone number bound to vivo is still in use, you can try the following methods: >>>More