vivox5sl has a black screen wake up function setting

It can be handled as follows:

1. Press and hold"Power button"Force restart the phone for more than 12 seconds to see if it resumes use, and check whether the power button and volume button are stuck in the case.

Note: Only the operation "Restore All Settings" will not delete any data or ** files, only restore all the settings of the phone, some third-party application accounts need to be re-logged in, please confirm that it does not affect the use of the software before operating. For the security of the data on the mobile phone, it is recommended to back up the mobile phone data in advance to prevent loss.

3. If the above methods cannot be solved, please back up your mobile phone data in advance and bring your mobile phone to the vivo customer service center for testing. (Vivo customer service center address query method: enter vivo official website vivo**app--my--outlet query or vivo official website web version--scroll bottom--service support--service network query--select the province and city to query the customer service center address).

Hello Firmware Upgrade Operation Instructions:

In this case, we recommend that you try the following methods first:

1. Press and hold the power button for 30 seconds to see if you can make the phone screen on.

2. Press and hold the lock screen button and the volume plus button at the same time in the shutdown state, release the lock screen button when the vivo interface appears, continue to press and hold the volume plus button, enter recovery mode, press the volume down button to select wipe data factory reset Press the power on and off to confirm, and wait for the interface to jump, then press the volume down button to select Reboot System Now and press the power on and off to confirm.

If you still can't turn on the phone normally after following the above methods, you can go to the local after-sales service center for testing and processing, and enter the vivo official website - service - service outlets - query the nearest after-sales address.

Hello, smartphones have a sleep time, you can adjust the sleep time of your mobile phone a little longer, depending on your situation, it should be adjusted too short.

The same has brightness, no display, black screen and no touch.

It's super annoying to always have an automatic black screen, and I really regret buying vivox5sl

In order to prevent the accidental touch to light up the screen, other possible misoperations, the design has made certain settings for the area and frequency of double clicks. If you can't wake up, you can try to connect the charger for 10 minutes, and press and hold the power button for 10 seconds.

1. Don't have liquid such as water on your hands when you double-click the screen to turn on, which will affect the operation.

2. The double-click interval should be fast, if it is slow, the screen will not be able to turn on.

3. Click Settings - Intelligent Somatosensory - Smart Bright Screen - Double click the bright screen to open it to double click the bright screen. If all the above methods still don't work properly, you can restore the settings and try to go to the phone's settings - more settings - factory reset - restore all settings.

We recommend that you try the following methods:

1. Press and hold the power button for 10 seconds to restart;

2. Press and hold the lock screen button and the volume plus key at the same time in the shutdown state, release the lock screen button when the vivo interface appears for the first time and continue to press and hold the volume plus key until you enter recovery mode (the volume plus or minus is selected up and down, and the boot button is confirmed), first select wipe data factory reset to erase all data and restore factory settings; wipe cache partition clears the cache. After the interface jumps, then select Reboot System Now to restart the phone (this operation will lose the data in the phone, but the data in the USB flash drive and SD card of the phone will not be lost).

If the above methods cannot solve the problem, it is recommended to bring your mobile phone to the after-sales service center for testing and processing, and there will be relevant personnel to deal with it for you after the sale. The address of the after-sales service center and ** can enter the home page of the official website - service - network query - for inquiry.

You can try the following methods to solve it:

1. Confirm whether the mobile phone battery is sufficient, if the power is insufficient, connect the original charger and data cable of the machine for charging.

2. Pull up the shortcut bar to accelerate the release of running memory with one click to avoid the phone crashing when the memory is insufficient.

Automatic shutdown, to find from the following aspects:

1.Checking the mobile phone battery is the first thing to do when the mobile phone is always automatically turned off, and the check mobile phone battery here is divided into two steps: check whether there is any problem with the quality of the mobile phone battery, such as whether the battery is bulging, aging, etc., and check the battery and check whether the contact between the mobile phone and the battery is normal and whether there is looseness.

2.If the phone is planted with a Trojan horse or virus, then it is likely to always turn off automatically, then what you need to do is to open the phone's security software to conduct an overall full scan of the phone, and if the Trojan horse and virus are detected, it will be killed immediately.

3.If the same software is installed in the mobile phone, it is also very likely that the mobile phone will always turn off automatically, because there may be conflicts between the software with the same function when running, resulting in the mobile phone always automatically shutting down.

4.Flashing the phone can get more permissions and functions to use the phone, but flashing the phone may also cause problems with the phone's system, causing the phone to shut down automatically.

5.You can take your phone to the nearest mobile phone repair site or mobile phone service center for testing to see if there is a problem with the battery itself, and if so, replace it with a new mobile phone battery. Replacing your phone's battery during the warranty period is free of charge.

6. If there is no fault in the mobile phone battery after the mobile phone repair site or the mobile phone's service group briefing center, then the mobile phone can be tested. See if it's a problem with your phone, and repair your phone if it's a problem. During the warranty period, the repair of the mobile phone is free of charge.

Hello! We apologize for the inconvenience, but we recommend that you try the following:

2. Update your phone's system through "Settings - > More Settings - > System Upgrade - >Check for Updates Now". You can go to Settings -> More Settings -> System Upgrade ->Check for Updates Now-, according to the prompts**Upgrade package, click Verify and install, and the phone will restart and automatically enter the upgrade mode.

3. Try to clear the abnormal data by simply eliminating "Settings->More Settings-> Factory Reset->Clear All Data". Note: This item will lose all the data stored on the user's mobile phone, including ** book, short message, third-party application software, and related information.

If you try the method and still can't help you solve the problem, it is recommended that you go to the after-sales service center to test your mobile phone, please rest assured, the after-sales service center technicians will properly deal with the problems encountered by your mobile phone, you can check the address of the after-sales service center in the settings of the mobile phone - more settings - after-sales service menu. You can also go to vivo official ** to check the address of the after-sales service center: