How to refund the wrong software for the iPhone mobile phone

I believe that many people have this experience, buying an app in Apple's App Store or recharging it in the software, only to find that it does not meet the imagined requirements. It doesn't matter, don't worry about such a thing, virtual items bought at Apple support a refund service within 90 days. Let's teach you the refund process in the App Store.

First, open it in your browser and sign in to your Apple ID. Apple prompts here, "Sign in to get help with purchases made in iTunes in the last 90 days." ”

On the Report a Problem page, you can see that the purchased items are listed in chronological order.

Once you've found the refund content, click on "Report a Problem" and select the issue you want to report.

Next, fill in the description of the issue and select Submit.

Then, after a delay of a few seconds, the page shows that the refund was successful, and Alipay also received the refund. Apple has done a very good job of this, it's really a "second retreat"!

Refunds will be made to the original payment method used to make the purchase, or to the credit card if the purchase was made by credit card; If it's an iTunes balance, it's returned to the balance; If it is Alipay, it will be returned to the balance.

In the end, it was found that after the refund, the point scrolls purchased in the game were not recovered. Guessingly, Apple's refund behavior seems to be directly related to the consumption record, and the refund success rate is higher if the consumption behavior is good. Apple seems to evaluate the credibility of the consumption record and whether it will refund the user.

Hello, method.

First of all, search for Apple in the middle, enter the interface with the official website logo, and then enter your Apple ID here, enter it into the box, and enter the password, as shown in the figure, and then click the arrow to enter the next interface.

Of course, there is also two-factor authentication, so the system will send a verification code to the Apple mobile phone, which is why we only need to fill in the verification code on the mobile phone and enter the next layer of interface.

For example, if I want to refund a certain paid software, and I want to refund a mobile game, click Report a problem at the right end, and we will enter the next interface.

To explain why you want to refund, explain the problem, be true, and finally click submit, wait for the good news, and it will generally be returned to the payment account within 5 working days.

Refunds are available, detailed steps:Preparation tool: iPhone 11.

System version: iOS.

1. First of all, open the browser on your phone, enter the official website of Apple, and click on the menu bar in the upper left corner.

2. Select Enter: Technology & Support.

3. Scroll down on the page, find Billing & Subscriptions, and click to enter.

4. Find and click: Apply for a refund.

5. Select ** in Open 1 to jump to the refund page.

<>7. Finally, check the category that needs to be refunded, and click Confirm. Note: Refunds will be notified via email.

2. Find iTunes Store and App Store to open - select Apple ID, here is a special note that if it is gray, it may be due to network reasons, and it will be automatically restored after exiting the settings, or it may be that the access settings are turned on, just turn it off in the settings;

4. After opening the purchase record, there is a date range here, the refund we choose must be within 90 days, if it exceeds 90 days, it cannot be refunded, and if the consumption record of the day shows pending, it means that the payment has not been deducted, and it cannot be refunded.

5. Find the option you want to refund, enter the total amount of the bill - then select the payment - select Report Problem;

7. Finally, choose to apply for a refund, fill in the reason for the refund (although Apple has not exceeded 90 days of consumption unconditional refund, but it must be written here, it must be written euphemisms, such as: purchase error, etc.), submit it to complete, and wait for the review and refund.

Note: The reason for the refund must be written, the refund must be within 90 days, if it exceeds 90 days, it cannot be refunded!

Refunds are available, detailed steps:

1. First of all, open the browser on your phone, enter the official website of Apple, and click on the menu bar in the upper left corner.

2. Select Enter: Technology & Support.

3. Scroll down on the page, find Billing & Subscriptions, and click to enter.

4. Find and click: Apply for a refund.

5. Select ** in Open 1 to jump to the refund page.

<>7. Finally, check the category that needs to be refunded, and click Confirm. Note: Refunds will be notified via email.

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Refunds are available within 24 hours, no questions asked.

I knew it earlier, and I retired the mentally retarded resident hazard.

2. Log in to the Apple account you want to refund.

3. Next, in the new interface, view the purchased apps.

4. Next, in the new interface, click "Report a Problem" and select the reason for the refund.

5. Next, in the newly appeared interface, fill in the description of the problem and click "Submit".

Step 3: Click "Report a Problem" below the purchase history and click Report a Problem below the name of the refunded software.

Step 4When the page automatically jumps to Apple's official website, select the problem with the refund software in the Report a problem.

Step 5: Fill in the reason for the refund and submit the application, all the content has been introduced, and I hope you can get a successful refund.

1. In the settings interface of the Apple phone, find your avatar and click it to enter.

2. In the account center, find the "** and Purchases" option and click on it.

3. In the window that appears below, find the "Show Account" option and click on it.

4. In the new interface, find the "Purchase History" option and click on it to enter.

5. In the purchase history interface, find the order that was purchased by mistake, and click the "Total Bill" option below it.

6. In the new interface, find the order amount purchased by mistake and click it to enter.

7. In the details interface, find the "Report Problem" option and click on it to enter.

8. In the new interface, find the "I need" column and click on its drop-down menu.

9. In the drop-down menu, select the "Request Refund" option and click the "Next" button to submit a refund application.

I bought paid software, but I found that the effect was not as expected, or I bought the wrong software, (for example, I often accidentally click fingerprint payment).

In these cases, you can actually apply for a refund.

Click on your profile picture in the upper right corner, then click on your account name.

2. Click on the purchase history, find the software you want to refund, and click in;

3. Click on the name of the software, and then select Report Problem;

4. Select the problem you encountered, write a description of the problem, and then click submit;

An iTunes consultant will email you within 48 hours of submission.

We will contact you to process your refund request.

In most cases, the refund request will be approved. However, if there are too many refunds, it will be judged as a malicious refund, and your application will be denied.

If it's just a few dollars and you don't need to toss too much, like me, you often accidentally pay for a few hundred yuan of software packages by fingerprint, then this method is very suitable.

Tool Raw material: iphone7plus mobile phone.

1. First click on the settings of the object in the desktop of the mobile phone.

2. Then click on Sell Zhiye Personal Letter Mold.

3. Then click on the Apple Store icon.

<>6. Then click Purchase History.

7. Click on a mistakenly purchased software.

8. Click Report Problem.

9. Select I want to request a refund and click Done.

10. Finally, click Submit.

That's if it's at the merchant. You can tell the merchant that you bought the wrong software and need to be replaced, but in general, it should be exchangeable.