As a food delivery person, how do you deal with late takeaway deliveries?

Just wait a little when the food is delivered, because you have no idea what will happen in between, so some things must be learned to understand, and it is not easy for the delivery person. Since entering college, I often choose to order takeout because of some laziness or lack of time to buy food, most takeaways generally arrive on time or early, and rarely encounter late delivery, but even if this happens, I will choose to wait. <>

People should be considerate and understand each other, people have no lowly occupations, only noble personalities, the takeaway brother is late for food delivery, it is definitely not intentional, because he has no intentional reason, this is his job, he wants to earn money to support his family, and people who have jobs and money who go to deliver food. <>

If the product times out, it is unavoidable. Check whether the food affects the consumption first, and then go to the supermarket to buy a bottle of drink and correct your attitude. After all, if you don't hit a smiling person with a smile, there's basically nothing difficult for me.

Secondly, if the meal affects the consumption, give the customer ** first. Explain the situation and agree to the refund. If you don't agree, then negotiate to buy something else nearby for the customer.

When you feel that it is about to time out, call the customer in advance** Explain the reason that the general customer understands Modify the customer's address Point delivery and then send it as soon as possible (ignore this article when encountering people who are difficult to speak) After the meal is delivered, apologize to the customer in time and serve the meal The customer will also understand that it is not easy for the takeaway brother Generally there will not be much of a problem But then again, it is inevitable to encounter a bad review that is difficult to speak.

There must be understanding between people, there must be tolerance, and it is also very hard to deliver takeaways, I think most of the takeaway brothers are not deliberately late, they must plan the route first after receiving the order, now there are too many uncertain factors, weather, traffic jams, traffic lights, traffic accidents or control, there are also restaurants to cook the speed, etc., of course, these situations need to be contacted and communicated, explain the situation.

Although he sent you food, he didn't know you, so you blame him for comforting him a few words, he will feel embarrassed to send it late, just imagine, who wants to send a lifetime of food, you hit **, the boss also has to ask the specific reason, what is it difficult to do now, please be kind to everyone around you, respect everyone, even if you are very powerful and rich.

I'm from Qinhuangdao, because there are old people and I at home, the old man can't move, I'm a big man and can't cook, so I ordered takeout on Meituan, and when I ordered takeout, it was written that there were old people at home who were not in good health, please don't knock on the door, when I called**to me, I also left**, the food delivery was an hour late, I couldn't eat anything, the whole vegetable soup was everywhere, I thought it was spent in vain, but it was very knocking on the door to the place, how angry, I complained directly. ‍‍

I will politely smile and accept the meal he delivered, ask his name clearly, go back and order another bacon pizza, call ** to their store to designate that person to deliver the food, set the delivery address to the mosque in your city, and the consignee writes Ali Maimaiti, and then I promise that someone will help you avenge after the meal is delivered. ‍‍

If you don't want the meal and send it back, the master will not go well with the meal you sent, and then he will complain about it. ‍‍

Today I met a takeaway, people arrived and asked me how many buildings, I said No. 2, he said where No. 2 is, said the place for a long time did not say clearly, and did not want to send it over, and hung up before the words were finished. I thought he spoke very badly, so I gave a neutral review, but after a while, ** called me and asked me, whether it was I who gave the neutral evaluation, obviously you yourself can't tell the place. I didn't listen so much and hung up.,As a result, I kept calling**.,I didn't answer.,I don't know what to say.,After a while, I started knocking on the door.,I'm the only one in the dormitory.,Scared to death.,Quickly lock the door.,Now I'm not even in the mood to eat.,The first time I encountered this situation.。。 ‍

In fact, the uneven quality of the staff is also understandable or conjectural; You don't need to do anything difficult, just go through the evaluation system or feedback process to the platform, and there will be processing feedback. Uphold integrity, and don't be unkind. ‍‍

I'm a food delivery person, and I do have bad quality in it, but most of them are still okay, and it's also to earn money, work, and support my family. Bad reviews are deducted 500 for a single order, the complaints are not serious, if there are more bad reviews and complaints, they will be dismissed, if the attitude is really bad, you can have bad reviews, complaints, and the platform will deal with them. Most riders are still okay, coming in the wind and going in the rain, and it's not the same as going to work in the unit, the rider's job is outdoors.

Really, if you haven't done it, you can't experience it, believe me, you have a bad attitude and bad quality, there is. It's a minority, after all.

I will treat it rationally, but if the attitude is particularly bad, I really can't bear it, and I will directly complain and give a bad review.

I met with something like this today, hungry. I couldn't find anyone downstairs, and I didn't pick up, so I went upstairs, and he didn't arrive until I went upstairs. I gave a bad review, and then texted and harassed me, and I didn't know what to do.

I don't know their rules very well, and bad reviews should deduct money, otherwise they won't jump. Just ignore him. ‍‍

I will directly call ** to complain, and ask for a certain amount of compensation, and there must be a relevant solution.

Today, I met a Meituan delivery man in the face, the meal was not delivered to the pointing place, and he beat more than a dozen ** and came back to scold people, it was really rubbish, and he would never find a job! ‍‍

When ordering takeout and encountering someone with an extremely bad attitude, I will retaliate with a tooth for a tooth.

In the first case, the wrong address was sent

In the case of sending the wrong address, one situation is that we did not order, and the delivery person delivered it, in this case, I suggest that the receiving partner still explain the situation to the rider and ask him to contact the person who ordered the food or contact the merchant.

In the second case, the wrong meal is delivered

Don't worry if you receive the wrong meal, verify whether the address and name on the takeaway list are yours, if it's just that the meal is wrong, and then determine whether it is provided by a merchant.

Notice to Customers

For such a thing as delivering the wrong meal, it is inevitable that the takeaway brother will make mistakes when he is busy, and he can generally only pay for it himself in the end.

After all, sending the wrong meal in the Zhengqiao book is a mistake of the takeaway brother's work, and it is his natural responsibility.

Because of the problem caused by the negligence of the takeaway brother, it can only be solved through negotiation, you can call the customer, and the intended customer can understand, so as to return the meal, if it has been eaten, then you can only pay for it yourself.

It is not easy for the takeaway brother, so you must carefully check the order when delivering the food, and secondly, as a consumer, you should understand the takeaway brother and give a certain understanding and tolerance. After all, life is not easy, and the takeaway brother is very hard every day.

Nowadays, the pace of society is fast, and many migrant workers will choose to order takeout for lunch or dinner in order to save time. I am also one of the migrant workers, at noon, after work, in order to save time, I do not choose to go home, basically order takeout to solve lunch. However, there are many people who have the same idea as me at noon, and when many people order takeout, the pressure of the takeaway brother to deliver food increases suddenly, and it is inevitable that there will be late delivery.

In this case,Personally, I will compare my heart to heart, even if the takeaway brother is about half an hour late, I can accept it, sometimes the weather is hot, or when there is wind and rain, I will also prepare a glass of water or towels for the takeaway brother, etc., after all, it is not easy to work as a worker. Because considering that sometimes the takeaway brother will be late, I will also have a choice in ordering, and try not to choose pasta, after all, pasta meals are really easy to fall off after a long time.

Please be considerate that even though food delivery is also a profession, since it is a job, the food delivery brother should go all out, but I think sometimes we have to be more tolerant and understanding of some professions. For example, in some windy and rainy weather, it is reasonable for the delivery staff to be late for delivery, which is what we can expect, please give the delivery brother a little warmth at this time, so as not to make them feel embarrassed and overwhelmed.

One of our bad reviews may make the takeaway brother dry all day, therefore, don't have a bad review, please be more tolerant, when you often order takeout, it may be the same person who delivers the food, if you have an opinion, you can also communicate with the takeaway brother.

Netizens have something to say In fact, regarding the delivery of food by the takeaway brother, many netizens said that everyone should go all out at work. Many netizens said that if they make a mistake at work, they will also be punished, so why should they be extra lenient with the takeaway brother. It can only be said that netizens are justified in saying this, but please love more and treat special industries with special treatment!

If the takeaway brother does not deliver the food according to the specified time, I will call ** to ask, but I will not urge the order, and there will be no bad reviews.

Life in the world still has to be tolerant of others, the takeaway brother is so hard, not according to the specified time delivery must be something you don't want to do, not delivered must be a hardship, so don't give a bad review, as long as the takeaway is delivered to you safely, don't care.

I generally don't account for these things, the takeaway brother does not deliver food on time, there must be his own difficulties, if you have to do something, then buy a punctual service when ordering, there will be a subsidy for overtime.

First of all, you can't blame him in a hurry, and then ask him about the specific situation when he arrives, it may be due to external reasons, or it may be due to your own reasons, and your own reasons are also forgivable.

I'll order another meal so I can eat myself and not go hungry.

I would give a bad review after receiving the fast food, which I think is still very reasonable, after all, I can't easily forgive you for making such a mistake.

In fact, it doesn't matter, the platform won't forget to deduct his money.

Change the original address and extend it by 10 minutes.

The delivery staff was late for delivery and insulted customers, causing heated discussionsSince there is no educational requirement for the job of a delivery person, and at the same time, you can get a lot of monthly income, so many young people have now entered the food delivery industry; But recently, a delivery man in Chengdu, China, had a more serious incident, which inspired a delivery man to not only be late in the process of delivering food, but did not explain the reason to the customer, but abused the customer, and after this news was released on the Internet, it immediately attracted the attention and heated discussions of many netizens; Many people think that the takeaway brother's approach is too extreme, and some netizens think that customers should be more tolerant of the delivery staff. <>

The Chengdu delivery workers did not violate the lawAlthough in this incident in Chengdu, China, the delivery man's approach is very clear and there are many questions, but he did not violate relevant laws and regulations; Although the delivery man was late for delivery, he was still on the way to deliver the food, but the time delay was there, which was also in line with the regulations; Although the delivery man should not argue with customers and insult customers, such a practice is at most a conflict between residents, not even a social dispute, so the takeaway brother's practice does not violate the law; It's just that the delivery man has also signed some contracts with the corresponding company, and he will pay a certain amount of economic loss for his actions. <>

Everyone should also be more tolerant of delivery workersNowadays, many young people like to buy food online, which has made delivery workers an indispensable part of society, but many people do not give enough respect to delivery workers; For example, if the customer overtime is a little overtime, he will call ** to ask the delivery person, and sometimes he will verbally abuse the delivery person, which is not incorrect; I hope that people from all walks of life can be more tolerant and concerned about the delivery staff, do not easily give the delivery staff a bad review, and when communicating with the delivery staff, the tone should also be more rational to avoid similar situations in Chengdu. <>

<> the incident occurred in Chengdu, Ms. Wang, a citizen, ordered a takeaway through an online channel, indicating that the scheduled arrival time was 5:50 p.m. at the latest. But it was already past 6 o'clock when the delivery man arrived.

Ms. Wang said that she did not blame the delivery man for being late, but just asked him to put the takeaway in the takeaway cabinet. The delivery man said that the cabinet was charged 9 cents, and Ms. Wang thought that the delivery man had a fierce voice, and then there was a bad voice telling Ms. Wang to send it to her face.

After Ms. Wang complained to the customer service, the customer service refunded the amount of her order and asked Ms. Wang to place a new order, and the delivery person reverted to the ** message and abused Ms. Wang. The content of the abuse includes "you will be run over by a car when you go out, you will be run over by a train, you melon mother" and so on, Ms. Wang has called the police for help.

In real life, insulting him for a banquet is generally not a crime. Insulting words, or public insults by violence or other means, if the circumstances are serious, constitutes the offence of insult, and the suspect is sentenced to imprisonment for up to three years, criminal detention, public surveillance or deprivation of political rights. In this incident, the late arrival of the delivery worker is an internal problem of the industry, not a crime, and the abuse of customers did not cause serious consequences, and the circumstances are relatively minor, which is also not a crime.

However, the delivery man's behavior was an illegal act, and he repeatedly sent abusive words to Ms. Wang, which violated the relevant provisions of Article 42 of the Law on the Management and Punishment of the Judiciary and Police, and was a violation of the relevant provisions of Article 42 of the Law on the Management and Punishment of the Judiciary of the People's Republic of China, which was a violation of the relevant provisions of Article 42 of the Law on the Administration and Punishment of the Judiciary of the People's Republic of China, and was a violation of the relevant provisions of Article 42 of the Law on the Administration and According to the relevant regulations, this practice is punishable by detention of up to 5 days or a fine of up to 500 yuan, and if the public security organs determine that the circumstances of the act are serious, they will be detained for not less than 5 days but not more than 10 days, and can also be fined up to 500 yuan.

In real life, verbal abuse is also illegal. Although most of the police will mediate, if the circumstances are more serious, they will still be punished accordingly, and if serious consequences are caused, it will even constitute the crime of insult, and they need to bear corresponding criminal responsibility.