What should we do in the event of a car recall?

The recall of vehicles involves the vital interests of our car owners and must be paid enough attention. If we are unfortunate enough to be "hit", we should compare and find the problem model and go to the designated place for repair and replacement to solve the hidden danger. But many people often talk about "calling" color change, in fact, as long as it is solved through normal channels, we are not afraid of "recall"!

How to check if your car is within the scope of the recall:

2. Call the local dealer or drive the car directly to the 4S store for detailed inquiry.

3. Call the Automobile Quality Complaint ** of the Defective Product Management Center of the General Administration of Quality Supervision, Inspection and Quarantine of the People's Republic of China on working days for inquiries.

4. Log in to the "China Automobile Recall Network". There will be a "Recall Vehicle VIN Query" box on the home page, enter your car VIN code (that is, the frame number) in it, select the relevant recall bulletin in the "Recall Bulletin" box below, and click "Query" to check whether your vehicle is within the scope of the recall.

You can also take the following measures:

If possible, the vehicle is handed over to the manufacturer's designated repair station for diagnosis and repair in the shortest possible time. If you believe that the problem may affect safety, you should immediately report the details of the problem to the National Defective Vehicle Information System (China Automobile Recall Network can complain) and check whether the manufacturer has implemented a recall on this issue.

In addition to filing a complaint with the National Defective Vehicle Information System, the problem should also be reported to the car manufacturer.

If the vehicle is subject to a recall, you should drive the car to the location specified by the manufacturer as soon as possible, and the manufacturer will eliminate the defect free of charge depending on the specific circumstances of the problem.

What to do if you encounter a recalled vehicle.

Article 5 of the Provisions on the Administration of Recall of Defective Automobile Products stipulates that the term "recall" in these Provisions refers to the process in which the manufacturer of defective automobile products chooses to repair, replace, take back and other methods to eliminate defects that may cause personal injury or property damage in accordance with the procedures required by these Regulations.

It can be seen that a recall is not the same as a return, and a return is just a way to perform a recall. Under normal circumstances, the manufacturer shall formulate scientific and reasonable defect elimination measures according to the specific situation of product defects.

Judging from the experience of the implementation of China's defective product recall system and the experience of foreign recall management, the vast majority of recalls are eliminated by repairing or replacing parts for free.

The Regulations on the Administration of Recall of Defective Automobile Products do not specify that vehicle recalls need to compensate consumers for losses, so it is very difficult for consumers to claim compensation. However, if there is actual injury caused by the defective vehicle, it is still possible to raise the claim to the car manufacturer in accordance with the relevant laws and regulations.

Voluntary recall procedures for defective automotive products

Article 25 If the manufacturer confirms that there are defects in the automobile products it has produced and sold and decides to implement a voluntary recall, it shall report to the competent department in accordance with the requirements of Article 20 or Article 23 of these Regulations, and shall promptly formulate a recall plan including the following basic contents and submit it to the competent department for the record:

1) Measures to effectively stop the continued production of defective automobile products.

2) Measures to effectively notify sellers to stop wholesale and retail sales of defective automotive products.

3) Effectively notify the relevant vehicle owners of the specific content of the defect and the time, place and method of dealing with the defect.

4) Recall effect objectively and impartially.

The foreign manufacturer should also submit measures to effectively notify the importer to stop the import of defective automotive products.

Article 26 At the same time as filing the case with the competent department, the manufacturer shall immediately notify the relevant importers, sellers, leasers, repairers and vehicle owners of the defects in their automobile products, the damage that may be caused and the preventive measures thereof, and the recall plan in an effective manner, and notify the sellers to stop selling the relevant automobile products and the importers to stop importing the relevant automobile products.

The manufacturer shall set up a **** to answer inquiries from all parties, and publish the defect situation on the ** designated by the competent authority for public inquiry.

Article 27 The manufacturer shall formulate a recall notice (see Annex 5) within one month from the date of submission of the report of Annex 2 in accordance with the provisions of Article 25, file it with the competent department, and inform the seller, leaser, repairer and vehicle owner at the same time, and start to implement the recall plan.

Article 28 After the manufacturer completes the recall of defective automobile products as planned, it shall submit a recall summary report to the competent authority within one month (see Annex 9).

Article 29 The competent department shall supervise the voluntary recall actions taken by the manufacturer, evaluate the recall effect, and put forward handling opinions.

If the competent authority considers that the recall carried out by the manufacturer has not achieved the expected effect, it may notify the manufacturer to conduct another recall or take other remedial measures in accordance with the law.

The above content reference: People's Daily Online-Recall is not terrible Experience the whole process of recall.

General recalls include: correcting or supplementing markings, repairing, replacement, returning, and other measures to eliminate defects. In general, the previously announced problem will be resolved after the recall (which is also the relevant regulation), and sometimes multiple measures can be taken in a recall, such as a temporary measure can be taken to quickly prevent the occurrence of accidents or injuries, and then further measures can be taken to completely eliminate the defect when the spare parts are ready or the solution is mature.

Regardless of the type of recall, the manufacturer must bear the costs incurred by the recall, including the cost of eliminating the defect and the necessary cost of shipping the defective automotive product.

At present, the general recall, to put it bluntly, is due to the original design defect of the car or the general product quality defect, and the car is recalled. Your car is generally repaired or upgraded in a 4S shop, and it is rarely necessary to return to the OEM.

The vehicle is recalled, there may be some parts that have problems, and the recall notice given by the manufacturer will replace the existing parts to make the vehicle run better.

A car recall does not mean a free replacement of the vehicle, but a free repair of the defective part.

The detailed compensation after the recall of the car is as follows: 1. According to the "Regulations on the Administration of Recall of Defective Automobile Products", the recall of automobile air refers to the process of eliminating the defects of its products that may cause personal injury and property damage by the manufacturer of defective automobile products by repairing, replacing, and recovering in accordance with the procedures required by the "Regulations". 2. Once it is found that the product needs to be recalled, under normal circumstances, it can be solved by repairing the void or replacing the parts, and there are few cases where the whole vehicle is recovered.

3. According to Article 19 of the Regulations on the Administration of Recall of Defective Automobile Products, the manufacturer of the defective and defective automobile products that are subject to the recall shall promptly take measures such as correcting or supplementing the identification, repairing, replacing, and returning the product to eliminate the defect. 4. The manufacturer shall bear the cost of eliminating the defect and the necessary cost of transporting the defective automobile product.

In recent years, with the increase in automobile consumption, various car factories have been continuously exposed to product quality problems in a car series and recalled by manufacturers. Last year, there was a lot of talk about the cracking of the trailer coupler of the Great Wall gun, and many owners of the Great Wall gun received recall information. So what should the owner of the car do if it is recalled?

What should you think about the recall?

What to do if the car is recalled.

First of all, we must be clear about how to understand the car recall, which refers to the whole process of the car manufacturer using maintenance, retrieval, dismantling and other methods to remove the defects that are likely to cause accidental injury and economic losses when the car factory finds that the car is sold and the safety risk is uncertain. Therefore, the recall is not equal to the return of goods, the recall is based on the completely free maintenance or dismantling and distribution of replacement parts to remove the defects of the equipment, and the owners can cooperate with each other to implement the car factory.

Car recalls are both good and bad.

It depends on how the issue is treated, but car recalls are not a good thing overall. The car has to be recalled because it has a product quality problem at the time of production, which is not a good thing, in other words, you paid for a difficult car and you get angry when you think about it. On the other hand, the recall can also be regarded as a good thing, after all, the recall reflects the sense of responsibility of the car manufacturer, at least when there is no safety risk, actively undertake maintenance obligations, and prevent irreparable damage in the middle and later stages.

How can I check if my car has been recalled?

This ** "Owner's Manual" gives the recall network query, the owner can check whether your car can be within the recall scope according to the vehicle identification system number (VIN), and at this stage you can check the recall information of the car after 2014 (including 2014) (see below for the viewing box).

After the car is recalled, it will undergo a series of inspections and repairs until there are no relevant safety issues and non-compliant equipment. The following is an extension of the automobile recall system: 1. Introduction to the automobile recall system:

The car recall system is that the car on the market is found to be defective due to design or manufacturing reasons, and does not comply with relevant regulations and standards, which may lead to safety and environmental problems. 2. The manufacturer's handling after the car recall: the manufacturer must report to the relevant state departments in a timely manner that the product has problems, the causes of the problems, improvement measures, etc., and the recall application is approved to transform the vehicles in use to eliminate the hidden dangers of accidents.

Manufacturers also have the obligation to let users know about the situation in a timely manner, which is of great significance for safeguarding the legitimate rights and interests of consumers. 3. According to the "Regulations on the Administration of Recall of Defective Automobile Products": Article 24 If a manufacturer violates the provisions of these Regulations and has any of the following circumstances, the product quality supervision department shall order correction and impose a fine of between 1% and 10% of the value of the defective automobile products; where there are illegal gains, the illegal gains shall be confiscated; If the love shed is serious, the licensing authority shall revoke the relevant permit.

In recent years, with the growth of automobile consumption, major car manufacturers have been frequently exposed to the quality problems of a certain model and recalled by the manufacturer. Last year, the uproar was the Great Wall Cannon Trailer Coupler Breakage Incident, and many Great Wall Gun owners received a call to be cautious and replied. So what to do if the car is recalled to the owner?

How should we view the recall?

What to do if the car is recalled to the owner

First of all, we need to be clear about how the car recall is defined, and the car recall refers to the process of repairing, retrieving, replacing and other ways to eliminate the defects that may cause personal injury and property damage when the car factory finds that the vehicle has potential safety hazards. Therefore, recall is not equal to return, recall is to eliminate product defects by repairing or replacing parts free of charge, and the owner can cooperate with the car factory to implement it.

Is a car recall a good thing or a bad thing

It depends on how you look at the issue, but overall car recalls are not a good thing. The vehicle needs to be recalled because it has a quality problem when it leaves the factory, which is certainly not a good thing, which means that you spend money on a faulty car and it is angry to think about it. On the other hand, the recall can also be regarded as a good thing, after all, the recall reflects the responsibility of the car factory, at least when there is no safety accident, take the initiative to assume the responsibility of repair, so as to avoid irreparable losses in the later stage.

How do I check if my car has been recalled?

This site "" provides recall inquiry service, the owner can check whether your vehicle is within the scope of the recall through the vehicle identification number (VIN), and you can currently query the vehicle recall information after 2014 (including 2014) (see below for the query box).