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1. If the screen is black when running a specific program, please try to uninstall the program and reinstall it, or install it in a different version.
2. Enter the safe mode, and confirm whether there is a black screen in the safe mode? If the security mode is normal, it is usually caused by software conflicts, please check whether there are any recent system optimizations and software installation operations, and you can uninstall the recently installed updates and program software through [Control Panel] - [Programs and Functions].
4. Check whether the computer has been installed with memory or other hardware? If so, please remove the additional memory and other hardware before turning on the computer to confirm.
5. If it still doesn't work, it is recommended to back up the data and try to restore or reinstall the system.
6. If you still can't solve the problem through the above methods, please bring the machine to the service center for testing.
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There are many reasons for the black screen of the notebook, the most common is the crash of the system, that is to say, the system crashes, and the computer will directly lead to a black screen in the future, and it will not light up.
Of course, it could also be a problem with the display itself, or a broken graphics card.
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If you have any problems with the built-in graphics card or processor, you can consult the official store to solve this problem.
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1. Remove the battery, all external equipment and external power supply, let it stand for 10 minutes, then plug in the external power supply separately, press the power button to see if it can be turned on normally and enter the system;
2. If the fault is still after the operation according to 1. In the case of power off, connect the external monitor through the VGA cable or HDMI cable, and then turn it on again to see if the external monitor can display the boot screen normally.
If there is an external display screen, you can enter the system normally. The initial judgment may be that there is a problem with the screen cable or screen.
3. Check whether the machine has a reset hole, such as UX30, you can refer to the figure below. You can use a paper clip to hold down for more than 10 seconds before turning it on again;
4. If the fault is still after the above attempts. You can contact the ASUS service center for further testing of the hardware.
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Dear I'm glad to answer for you1, first of all, in the case of starting a black screen and only a mouse, call up the task manager through CTRL+SFHift+ESC; 2. Then click "Details" on the left side of the task manager, display the full panel, select the file of task management - run a new task; 3. Then select "Browse" in the lower right corner of the dialog box that appears, and the file browsing window will pop up; 4. At this time, you can see "This Computer" on the left side in the file browsing window, right-click on it, and select "Manage"; 5. The "Computer Management" window pops up, select the local user and group user on the left, and the local user will be listed on the right; 6. Create a new administrator account, then log out, log in with the new username, and everything will be normal. Have a great day
Ask a question to select a file for task management.
I couldn't find your model.
Ask Asus. I know what ASUS model is.
The question was not clear.
<> case, it is recommended that you contact customer service.
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1. First recall whether you have adjusted the refresh rate or display resolution, you can press [F8] several times when you boot up, and select [Safe Mode] in the system's [Boot Menu];
2. After selecting the security mode, you can generally enter the system normally, first click the right-click menu on the desktop, select [Screen Resolution], you can see [Resolution] after entering, and select the resolution of [Recommended] in the drop-down menu; Click [Application] and [OK] below to restart to enter the system;
3. If you can't enter the safe mode, it may be due to hardware problems, you can take the notebook apart, take out the memory module and clean up the gold finger;
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We can restart it,See if the system is stuck causing a black screen,If this phenomenon is still like this after restarting,It means that there is a problem with this notebook,Then we need to replace the hard disk,If it doesn't work after replacing the hard disk,It means that the screen is broken,Then you can only repair it,Only in this way can the problem be solved。
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First of all, check whether the lamp beads of the display screen are burned out, and secondly, check the power supply of the screen and whether the voltage is normal? At the same time, it is not excluded that the black screen caused by the system is not ruled out, in this case, the system needs to be redone.
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1.The ASUS laptop is powered on with a black screen, and the power light is on.
2.The ASUS notebook boot power light lights up a black screen, and you can see the mouse pointer.
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There are two kinds of notebook screen off, one is to turn off the screen (black screen, the system is operating normally), generally there is a shortcut key to close the screen in the notebook function key F1-F12, while holding down the FN key, press the Naga Yu to close the screen key once (such as ASUS computer is F7) The screen can be black. The other is to roll into hibernation mode, the method is the same as the first one, find the hibernation function key (such as ASUS computer is F1), press the combination shortcut key will directly enter the hibernation mode.
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If the computer screen is black, this is likely to be a display failure, you can contact the after-sales service, let them return to the factory for repair.
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There are generally four cases of computer black screen failure:
1.Completely black: The main unit and the display (including the indicator light) are not lit.
2.Indicator: The indicator light of the display is on, but the indicator of the host is not on.
3.The display does not display: The indicators of the monitor and the host unit are both lit and the switching power cooling fan is also rotating normally, but the display is not displayed.
4.Dynamic black screen: Dynamic black screen, which is displayed when the device is turned on, but not after a while.
Due to the simple description of the subject, it is not possible to accurately determine the cause of the problem. It is recommended that the subject first check whether the host is started normally when the screen is black,**There is a problem with the signal cable,Whether there is a signal indication on the display indicator,If the host box is working normally,But there is no **signal output,This phenomenon is the motherboard battery is powered off,Or the memory module is loose or the memory stick gold finger is oxidized,etc。 At this moment, you can turn off the computer and open the chassis to check the motherboard battery, and clean the memory chip finger and memory card slot.
Causes of the black screen failure of the computer at startup:
Second, the memory module is oxidized, the graphics card is oxidized, the power supply is wrong, the motherboard battery is not working, the CPU is not working, etc.
Fault Analysis and Troubleshooting:
1. For repairing the fault of the black screen of the computer, the principle of soft and then hard must be the first thing. It is to first troubleshoot the black screen caused by the operating system and application software, and then find the cause from the hardware. When the computer has a black screen failure, the first thing to see is whether there is a problem with the operating system?
Or you have installed software with viruses or Trojan horses, which causes the computer to go black and freeze. If the computer can reinstall the system, and after reinstalling the system, the computer returns to normal display of the desktop, then it is a problem with the software.
Second, the principle of peripherals first and then the main engine. Check the problem of poor contact of external equipment, such as: the power cable of the display, the signal cable of the display, the power cable of the host, and whether the signal cable of the host and the display are firmly connected.
3. Use the plugging method and replacement method to check for hardware failures. Unplug the memory and graphics card first, wipe the gold finger of the memory and graphics card with an eraser, and then reinstall it back to solve the problem of poor contact between hardware. The substitution method is to plug the suspected faulty part into a good computer and test it, and if you can use the part, it is good.
If it can't be used, the problem lies in this part, and replacing it with a good part is the hall cavity.
Fourth, use the minimum system method to eliminate hardware failures. The minimum system method is to keep only the most basic hardware working environment, unplug all other hardware, and then turn on the computer to see if it can boot. In this way, the problem of computer failure can be narrowed to a certain range, so that the problem of failure can be well judged.
DisplayDamageMotherboardDamageGraphics cardDamageGraphics cardPoor contact, power supplyDamage、cpuDamage, partsThe temperature is too high.
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