How to refund money from the Apple Store

Updated on technology 2024-03-17
3 answers
  1. Anonymous users2024-02-06

    2.Open iTunes and click to enter iTunes Store, click on the Apple ID on the left that you are signed in to (if you are not logged in), and select "Account" from the drop-down list to enter the specific account information.

    3.Click "Show all" to the right of "Purchase history" to see your most recent purchases. In Recent Orders, find the order of the app that you want to refund. If you can't find it above the fold, click "Previous Batch Next Batch" to find it, or select a specific date to find it.

    4.Find the order that contains the product you want to refund and open it, usually an order will include the purchase of the day and** all the apps or games including the free ones. Once you've found the order you need, click "Report a Problem" below.

    5.In the drop-down menu, select the type of issue, including: Didn't receive the app, Accidentally purchased the app, Didn't work as expected, Not compatible with my device, and more. Select the most appropriate one and describe your situation in detail before clicking "Submit".

    6.After filling in, you will see the feedback in the picture below, click "Request Refund" to enter the next step.

    7.After that, the official website immediately fed back such a message, indicating that the refund had been issued.

    If you want to find out if your bill balance has increased, you will need to check it the next day. It was previously topped up with online banking, so it was returned to the account. If you made a direct purchase with a credit card, the time it takes to return to the card may vary depending on the bank's settlement date.

    It's worth noting that the refunded program will still stay on the phone, and there is no problem with continuing to use it, but it doesn't support updates. But you can't always buy and refund because of this, because Apple will record the refund, and if it is judged to be a malicious refund, it is likely that it will not be refunded.

  2. Anonymous users2024-02-05

    <><4. Find the "Report Problem" window after the software that needs to be refunded, and enter.

    5. In the pop-up Report Problem window, select the type of problem you want to report.

    6. Then fill in the content that needs to be refunded as needed, as long as the content is clearly described, you can apply for a refund.

    Note: 1. The following products are non-refundable: ** electronic software, software upgrade plans subscribed, Apple Store gift cards, and any Apple Developer Alliance products.

    2. Although the whole refund application process is very simple, do not apply for a refund maliciously. If Apple's system detects a malicious chargeback, it is very likely that the account will be blocked, and even legal responsibility will be pursued.

    3. Since the refund system adopts the automatic review mode, the whole process is quite fast, and the refund is also quite fast. If the refund has been issued, but the balance on the App Store on the iPhone has not changed, and the balance on the MacBook is normal. At the same time, Apple staff occasionally sent emails to verify the situation.

  3. Anonymous users2024-02-04

    How to refund from the Apple store: To apply for a refund by querying the order number, you first need to know the order number of the purchased application, for each purchase program, the appstore will generate an order number, so this order number is the key to the refund. It can be found in iTunes:

    1. Run and log in to iTunes;

    3. Click "Show All" next to "Shopping History";

    4. Find the refunded order in the shopping record that appears, and then click the small arrow on the left;

    5. Check the list of applications purchased in the order, and there is an "order number" in the upper right corner.

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