The hotel catering supervisor needs to do the work of the wedding banquet table or something

First, the positioning of market operation.

Market research and analysis, to establish a catering establishment, we must first conduct market research and do a good job in market positioning. Because the consumers in these two markets are not the dominant consumers in the catering consumption market, after the number of meals is determined, the formulation of the "Market Operation Plan" should be put in the first place before the catering operation, and the following matters should be considered before positioning the restaurant.

As a supervisor, you must be a role model for your colleagues, and you only need to learn to think about problems.

Learn to solve problems.

It's good to learn to think about the problem and prevent the same problem from happening again.

1.Responsibilities of the Housekeeping Supervisor.

1) Responsible for supervising and inspecting the reception service of the guest rooms on the floor under its jurisdiction, ensuring the normal and smooth progress of the guest room reception, and directly responsible for the housekeeping manager.

2) Grasp the thinking and work of the employees, and give full play to the role of the team leader. He is good at persuasion and mobilization, and does patient and meticulous ideological work.

3) Organize and deploy manpower according to the specific reception tasks. For VLP reception, assist the team to master the layout specifications and requirements.

4) Inspect the room layout, cleanliness and hygiene, and maintain a normal and stable level of service quality every day.

5) Summarize and verify the status of the room, and provide accurate room status report to the front desk in a timely manner.

6) Regular maintenance of guest room facilities and equipment to ensure that the facilities in the room are in good condition and the materials are complete and complete. Timely warranty when damage or malfunction is found. Propose equipment renewal and layout renewal plans. Grasp the consumption of linen and guest room supplies that are replaced daily by each team.

7) Take the initiative to contact guests and accompanying personnel to understand the characteristics and requirements of guests.

8) Take the initiative to help solve or contact the guest requirements or difficult problems that the team can't handle.

9) Train the operating methods and work specifications of the subordinate employees.

10) Frequently check the grooming and polite service of the employees under its jurisdiction.

11) Responsible for the daily administrative management of each team. Statistical evaluation of employees' work attitude, labor discipline and work quality.

12) Perform other tasks assigned by the housekeeping manager.

2.Common Area Supervisor Responsibilities:

1) Responsible for the cleanliness and sanitation of the area under its jurisdiction to meet the standards of the hotel, to ensure that the service quality meets the requirements of the hotel, and is directly responsible for the housekeeping manager.

2) Grasp the thinking and work situation of the employees.

3) Responsible for arranging service shifts, working hours and holiday shifts in public areas.

4) Make a plan for all cleaning work.

5) Check the grooming of the employees on duty. Check whether the area under its jurisdiction is clean and beautiful, and correct and deal with problems in a timely manner.

6) Check whether the decorations, public facilities and equipment in the area under its jurisdiction are perfect to ensure that the hotel can be naughty.

7) Formulate a reasonable consumption limit for cleaning supplies and control the distribution of cleaning supplies.

8) Responsible for business training with employees.

9) Guide and inspect carpet maintenance, pest control, exterior window cleaning and other professional work.

10) Complete the temporary tasks assigned by the housekeeping manager.

The management functions of the supervisor mainly include the following aspects: supervision, communication, coordination, control, formulation of various plans, and organization of specific implementation.