There are no books on the criteria for judging star hotels

Star-rated hotels are rated by the National (Provincial) Tourism Administration to provide accommodation facilities with catering and related services to tourist guests on a night-by-night basis, which must meet certain conditions and a certain scale. The star rating indicates that all the buildings, facilities and services of the hotel are of the same standard.

The hotel is rated in five categories, namely one-star, two-star, three-star, four-star and five-star. The evaluation criteria are as follows:

1. One-star hotel

The equipment is simple, with two basic functions of food and accommodation, which can meet the simplest travel needs of guests and provide basic services.

2. Two-star hotel

In addition to basic equipment such as guest rooms and restaurants, there are also comprehensive service facilities such as commodity department, post and telecommunications, hairdressing, etc., with good service quality, low fees and economic benefits.

3. Three-star hotel

It is fully equipped, not only providing accommodation and board, but also meeting rooms, amusement halls, bars, Hongsan Cafe, beauty rooms and other comprehensive service facilities. Each room is about 20 square meters in size and is fully furnished, equipped with a refrigerator and color TV. The service quality is good, and the charging standard is higher.

It can meet the needs of middle-class tourists.

4. Four-star hotel

The equipment is luxurious, the comprehensive service facilities are perfect, the service items are many, the service quality is excellent, the indoor environment is arty, and the quality service is provided. This kind of hotel is often referred to as a first-class hotel in the world, and the charges are generally very high.

5. Five-star hotel

This is the highest level of tourist hotel. The equipment is very luxurious, the facilities are more perfect, in addition to the luxurious room facilities, the service facilities are complete. A variety of restaurants, large-scale banquet halls, conference halls, and comprehensive services are relatively complete.

Five-star hotel rating criteria

1. Audio-visual equipment can be used in the guest room to provide visibility inquiry services such as bills, and voicemail services are provided.

2. The toilet has a drinking water system.

3. No less than 50 guest rooms have separate toilets, showers and bathtubs.

4. No less than 50 guest rooms have separate dry and wet areas (with independent powder rooms).

5. All suites are equipped with toilets for the owner and visitors.

6. There is a business floor, which can handle the registration and departure procedures on the floor, and there is a business center and rest place for guests to use on the floor.

7. The rooms on the business floor are equipped with fax or e-mail facilities.

8. Provide free in-store wireless paging service for guests.

1. In addition to the luxurious interior decoration of five-star hotels, 70% of the room area (excluding toilets and corridors) is not less than 20 square meters.

2 There are at least 40 rooms available for rent, which are fully carpeted or decorated with high-quality wood floors or other high-quality materials.

3Each room is equipped with a miniature safe and an emergency room.

What are the criteria for each star rating of the hotel?

1 One-star hotels should be equipped with air conditioning and 16-hour hot water. There are at least 15 rooms available for rent. Change bed sheets, sheets and pillowcases on alternate days or upon request, and must be changed for each guest.

2 Two-star hotels need to have wake-up service to meet customer requirements. 18 hours** hot water. There are at least 20 rooms available for rent.

Laundry service is available. Room service is available upon request. Buildings with 4 floors or more have passenger elevators.

3. Three-star hotels and above need to have a full-time bellman with a special luggage cart to provide luggage service for guests 18 hours a day; Provide message and wake-up calls; Provide a shoeshine service for Hunger Tongxian; The service staff has special locker rooms, public toilets, bathrooms, restaurants, reincarnation dormitories and other facilities.

4 Four-star hotels need to have ** air conditioning. Currency exchange is available 18 hours a day. There is a minibar in the room.

The tableware of the restaurant is configured in complete sets according to Chinese and Western food habits, and there is no damage. Buildings with more than 3 floors have an ample number of high-quality passenger elevators. The car is elegantly decorated.

**Ticketing for transportation, movies, visits, etc., can be provided with a second type of foreign Chinese if necessary.

5. In addition to the luxurious interior decoration of five-star hotels, 70% of the room area (excluding toilets and corridors) is required to be not less than 20 square meters; There are at least 40 rooms available for rent, each room is equipped with a miniature locker and an emergency room.

Star-rating

The number of stars and color are used to indicate the level of the tourist hotel. There are five levels of stars, namely one-star, two-star, three-star, four-star, and five-star (including platinum five-star). The minimum is one star and the highest is platinum five stars.

The higher the star rating, the higher the grade of the tourist hotel.

Probationary star-rating

As a supplement to the star rating, its grade is the same as the star rating.

4 symbols. The star rating is symbolized by a gold-plated five-pointed star, with one five-pointed star representing a one-star rating, two five-pointed stars representing a two-star rating, three five-pointed stars representing a three-star rating, four five-pointed stars representing a four-star rating, five five-pointed stars representing a five-star rating in platinum, and five platinum five-pointed stars representing a platinum five-star rating.

5 General. The management and use rights of a hotel composed of several buildings should be the same, and all areas of the hotel, including the rental business area, should be a whole, and the star rating should not be treated differently because of the separation of property rights or management rights in a certain area.

The hotel can apply for a star rating one year after its opening, and after being assessed and approved by the star rating agency, it can enjoy the right to use the star rating and its logo for five years. Hotels that have been open for less than one year can apply for a preliminary star rating, which is valid for one year.

Unless there are higher requirements in this standard, the building, ancillary facilities, services and operation management of the hotel must comply with the current relevant national regulations and standards such as safety, fire protection, sanitation and environmental protection.

What exactly is the standard of a five-star hotel?