After the installation of the telecom fiber modem, it cannot access the Internet, and the local conn

Updated on technology 2024-03-15
19 answers
  1. Anonymous users2024-02-06

    I guess there are some places that don't pick you up.

  2. Anonymous users2024-02-05

    Drive. Live with poor contact.

  3. Anonymous users2024-02-04

    Don't worry if you can't access the Internet at home, watch this help you solve the problem!

  4. Anonymous users2024-02-03

    Ask the telecom people to solve it, it's their responsibility.

  5. Anonymous users2024-02-02

    Connect to the modem settings page, username: telecomadmin password: ne7ja%5m

    Step 1: Configure the logical ID and password, this is the thing assigned by the telecom to uniquely identify your ONU device, don't change it, the password is also very important, don't change it. This data is entered by the installer when they come to your home for installation and the terminal is registered.

    Once the modem changes, the modem will not be able to communicate.

    Step 2: Configure the voice (**) service, the configuration information is different for everyone, don't touch this data, otherwise the home ** will not be able to get through.

    The third step, configure the broadband connection, this step is more important, before configuring this, please remember the original VLAN ID, this article is 41, and then create a new WAN connection, configure it as shown in the figure below (pay attention to the port binding part, 2 is not checked, because it is used to put IPTV), VLAN ID with your own value. After this is matched, the optical modem can automatically dial up the Internet, and there can be multiple computers at home to access the Internet, and there is no need to create a new broadband connection on the computer to dial.

    The fourth step, wireless configuration, the basic settings are relatively simple, first select the wireless switch to turn on, and the rest remains unchanged.

  6. Anonymous users2024-02-01

    The wireless cat presented by Telecom cannot be connected to wifi with a mobile phone, you need to buy another wireless router, connect it to the cat, and set the network configuration according to the manual to use the mobile phone wireless Internet access.

  7. Anonymous users2024-01-31

    Hello, you can directly connect to the telecom fiber optic modem to try it, if it is normal, it should be your router problem, you can re-set the router to try it, or you can call the number 10000 to ask the staff to help you check.

  8. Anonymous users2024-01-30

    Don't worry if you can't access the Internet at home, watch this help you solve the problem!

  9. Anonymous users2024-01-29

    Plug in the wireless router, don't pick up the cat first, reset the wireless router (factory reset), connect the computer to any LAN port of the wireless router, enter the setting page, and set it according to the PPPoE (ADSL virtual dialing) method. Then set the SSID, encryption method, and password. Save, restart.

    1. Connection settings.

    1. The optical modem is connected to the optical cable outward, and the network is faster, but there is no change in the connection and settings of the router.

    2. Connect the router to the modem and enter the broadband user name and broadband user password in the computer.

    3. Open the router wireless network and set the WLAN wireless password.

    Second, failure analysis:

    1. There is a limit to the number of wireless users of a wireless router, how many devices have been connected to the router before and now?

    2. The mobile phone is full of signal, but the router is not connected to the external network at all.

    3. If the name of the router searched by the mobile phone is the same as the router that has been connected before, the mobile phone uses the previous password by default, so it seems to be connected, but in fact it is not, and the password of the previous router is used.

  10. Anonymous users2024-01-28

    What should I do if the computer can access the Internet but the web page cannot be opened?

  11. Anonymous users2024-01-27

    What is the matter with the computer that can access the Internet but the web page cannot be opened.

  12. Anonymous users2024-01-26

    Wireless optical modem? Or a wireless router?

    My home is a wired cat connected to a wireless router, a desktop wired connection oil leaker, a laptop wireless connected router, the laptop to set the IP of the local connection, you try it!

  13. Anonymous users2024-01-25

    The solution to the telecom optical modem that cannot connect to the network:

    1. Connect the network cable directly to the computer network card port, that is, the modem is directly connected to the computer through the network cable, and close all background programs that occupy bandwidth.

    2. Unplug the network cable connecting the modem to the router from the port.

    3. In the "broadband connection" dial-up software of the computer, enter the user name, which is the broadband account number and password, and dial-up the Internet on a stand-alone machine.

    4. Open the browser and enter the router settings, and try to reconnect.

    Optical modem, also known as single-port optical transceiver, is a product designed for special user environments, which uses a pair of optical fibers to carry out single E1 or single or single 10BaseT point-to-point optical transmission terminal equipment.

    Main features: optical modem and multi-port optical transceiver will generally be called "optical transceiver", and the single-port optical transceiver is generally used on the user side, working similar to the baseband modem commonly used for WAN private line (circuit) networking, and is called "optical modem", "optical modem", "optical modem", "optical modem". Some people often mistake fiber optic transceivers or media converters for optical modems, but this is a misnomer.

    The device adopts a large-scale integrated chip, with simple circuit, low power consumption, high reliability, complete alarm status indication and perfect network management function.

    The difference between an optical converter and an optical modem:

    The difference between the photoelectric converter and the optical modem is that the photoelectric transceiver uses the conversion of photoelectric signals in the local area network, which is only signal conversion, and there is no interface protocol conversion. The optical modem is used for the conversion of photoelectric signals and interface protocols in the WAN, and there are two main types of protocol converters: E1 to Ethernet and E1 to Ethernet.

    In fact, with the development of network technology, the concept of optical converter and optical modem is becoming more and more blurred, and the two can be basically unified into the same device in the near future, and the optical converter has also become the scientific name of optical modem.

  14. Anonymous users2024-01-24

    Your router is broken, and your clients are all connected from the router, so your IP address is automatically assigned by the router, and when the connection is restricted, it means that the router has not assigned an IP address to your computer, so the router is faulty.

    In fact, the so-called connection is restricted, which has no impact on the computer, it can only explain one point, your computer cannot get the IP address, and the system will assign an internal network address, and that's it.

    Since it is a router failure, then it is inferred that your main line is normal, and the main network cable that comes out of the cat is directly connected to your computer, and you can access the Internet normally without passing through the router and dialing in from a stand-alone machine.

    For your fault, you only need to change to a new router, configure the router, enter the password for the broadband, and restart the router.

  15. Anonymous users2024-01-23

    If 10010 says that your network is normal, it must be that it has not expired and is not in arrears. In fact, each community has its own network equipment, and it may be that there is a problem with the network equipment in the community, such as the network cable falling off, resulting in no way for you to access the Internet. I called 10010 customer service here, and then found a maintenance person to solve it.

    In fact, there is another way to find the property directly, because the network equipment management authority of the community is in the property.

  16. Anonymous users2024-01-22

    Lantong Broadband is a ** company The service attitude is not good, and the problem cannot be solved, and the network speed giant card also says that it is your computer problem, and it is no problem to co-author his home network, no problem, no problem, 114 can not be found The company.

  17. Anonymous users2024-01-21

    The most likely reason is arrears or expiration, please consult 10010 or go to the front desk of China Unicom to solve it.

  18. Anonymous users2024-01-20

    Just reboot your router.

  19. Anonymous users2024-01-19

    Glad to be able to answer your questions!

    Recommendations can be dealt with as follows:

    Method one, log in to the speed test, you can click on the ** speed test, green client, or 10000 housekeeper for speed measurement, if the speed test is up to standard, then you can basically judge that there is a problem with the computer terminal, if the speed test is not up to standard, you need to call 10000, we will guide and help you deal with it.

    Method 2: Stand-alone test. If the Internet access is slow, it is recommended to disconnect the wireless router and test the network with a single machine.

    Stand-alone test method:

    In the first step, unplug the network cable that connects the modem to the router from the port.

    The second step is to connect the network cable directly to the network card port of the computer, that is, the modem is directly connected to the computer through the network cable, and close all background programs that occupy the bandwidth.

    The third step is to enter the user name, i.e. broadband and password, in the "broadband connection" dial-up software of the computer, and dial-up Internet access on a stand-alone machine.

    Stand-alone dialing fails, please record the error**, call 10000 for repair.

    Stand-alone dial-up is normal, which is a router or intranet problem, which needs to be maintained by the user or handled by relevant professional and technical personnel.

    What are the factors that affect a speed test?

    1. If it is an older computer, the speed test will also not meet the standard, it is recommended that users choose to use mainstream hardware configurations, such as dual-core, 2G memory, 7200 rpm hard disk or above better configuration. The speed test results here are not up to standard, and the main reason is that the computer hardware is limited and needs to be updated.

    2. In fact, in the process of networking, the network speed will also be affected by many factors such as whether there are too many people at the same time, whether the bandwidth of the application is sufficient to access the Internet, and the number of terminals with customer broadband access at the same time.

    Finally, I will also share a good way for you, WeChat pay attention to the "China Telecom Guangdong Customer Service" WeChat service account, which can carry out **detection, **troubleshooting, **billing and other functions for your broadband, try it very easy!

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