If the back case of the mobile phone is accidentally broken, can you replace it for free during the

If the phone case is accidentally damaged or needs to be replaced (paint loss, damage, etc.), it is recommended that you bring your phone to the nearest after-sales service center for inspection and replacement.

Please visit the Service Center page on Samsung's official website.

Dear, I'm glad to answer for you: Can the phone be replaced with a new phone if it is broken during the warranty period? A:

Hello dear: Yes dear as long as you meet the following conditions, you can change to a new machine for free. Prepare the purchase invoice, accessories, packaging boxes, equipment, etc., and take them all to the after-sales service maintenance center, so that the staff can identify whether they meet the conditions for replacement.

According to the identification of after-sales service personnel, it is a software problem (a problem that can be solved by installing software, deleting software, and flashing), which is not within the scope of replacement. According to the appraisal of after-sales service personnel, it is not a software problem, but it is caused by human factors (breakage, private demolition, water ingress, etc.) and is not within the scope of replacement. If it meets the replacement situation, it can be replaced, but the back cover cannot be replaced, and all other parts are replaced, and the replaced equipment is brand new and not activated.

If you have any questions, you can give me feedback in time! I hope my reply can help you, if you have any follow-up questions, please feel free to ask, I will reply to you as soon as possible. <>

<> generally, man-made damage is not warranted and can only be repaired at your own expense. The three-guarantee provision means that within 1 year after the purchase, there is an official customer service to detect that the mobile phone is a non-human performance failure, which can be refunded in 7 days, replaced in 15 days, and is free warranty within 1 year. The three guarantees stipulate that in the case of the loss of the three guarantees certificate, the after-sales customer service can be pushed back by the serial number behind the mobile phone for 1 year and 3 months, which is the deadline for the warranty.

Generally, the following conditions are not warranted:

1. Mobile phones that are damaged, dropped, deformed, liquid, wet, modified or disassembled by themselves will not be provided with warranty services;

2. Mobile phone shells, LCD screens, touch screens, CPUs (processors) and fonts are not covered by the warranty;

3. Upgrade or flash your phone by yourself.

If you use a vivo mobile phone, the mobile phone and accessories are damaged or deformed due to human or improper storage and other factors, you will not be able to enjoy the three-guarantee service, but you can still bring the mobile phone and accessories to the vivo customer service center for paid replacement or repair, and the accessories replaced by the customer service center are all original from the original factory. Customer service center address: Enter the vivo official website vivo**app--my-service outlets or vivo official website web version--bottom of the bottom--service support--service network inquiry--select the province and city to query the customer service center address.

It is recommended to contact ** in advance before going to avoid empty running, plan the itinerary reasonably, and travel safely.

OK. As long as it is not man-made damage. During the warranty period, you can take the warranty card and invoice to the after-sales service center to apply for a replacement.

To be clear, it depends on what the cause is, if it is a quality problem, there is no problem with replacing the new machine, but if it is man-made damage, don't think about it.

The back shell of the Apple mobile phone is broken, will the warranty be returned after sale? The iPhone is broken.

Not warranted. After-sales warranty is responsible for the maintenance of quality problems in the mobile phone, and the broken one does not belong to the quality problem, it belongs to the human factor, and cannot be guaranteed. 1. The iPhone and its accessories are covered by a 1-year warranty from the date of original purchase.

The iPhone body and its accessories, headphones, etc. are all covered by the warranty, and each iPhone can enjoy a 1-year hardware warranty and 90 days of free technical support during the limited warranty period. 2. AppleCare+ for iPhone provides 2 years of repair service from the date of purchase of your iPhone and a warranty against 2 accidental damages. Extended information 1: iPhone Repair or replace the device according to the specific fault situation.

The parts that users can choose to repair or replace include, but are not limited to, batteries, displays, motherboards, etc. All replacement parts, accessories, or equipment are brand new. Replacement parts and accessories are covered by the remainder of the original 1-year warranty period or a 90-day warranty period from the date of repair or replacement, whichever is longer.

2. iPad and its included accessories are covered by a 1-year warranty from the date of original purchase. The main parts are covered by a 2-year warranty, and the main parts are the motherboard (MLB), memory, hard disk (HDD SSD), display (LCD) and AC power adapter.

Yes, but you can't enjoy the warranty, so you can only pay for repairs at your own expense.

The harm of mobile phone disassembly: lose the warranty service, most smart phones can enjoy the three-pack service, the new machine within one year of purchase, non-human factors damage, you can enjoy free warranty service. However, if the phone is disassembled without permission, the fragile stickers inside will be damaged, and once there is a problem with the mobile phone, it will no longer enjoy free warranty service, but need to pay a repair fee.

1. Three guarantees In layman's terms, it is a seven-day return, a fifteen-day replacement, and a one-year warranty.

2. Warranty time: The warranty time for the head is 1 year, and the warranty time for accessories is 6 months for batteries, 3 months for wired earphones, 1 year for chargers, and 1 year for memory cards. (Unless otherwise specified by the manufacturer).

3. What are the circumstances that cannot enjoy the three guarantees: exceeding the time limit of return, replacement and warranty; Man-made damage (including but not limited to water ingress, moisture, dropping, crushing, etc.); Dismantling the machine without permission (dismantling and repairing it privately at a maintenance station not authorized by the manufacturer); Damage caused by improper use of accessories (not caused by inferior accessories such as original accessories); Unable to provide proof of purchase such as invoices, agreements, warranty cards, etc.; Non-functional failure (generally manufacturers do not assume warranty for appearance problems, and manufacturers will notify you separately in special circumstances).