What Do I Do If a Broadband Disconnection Is Dropped? What should I do if my broadband connection dr

This problem may be related to the heavy load of the other party's server, server instability, computer virus, etc. Here's how to deal with it: Step 1:

Check whether the fixed ** can be used normally, if the ** extension is installed, it is recommended to remove the extension and test, if ** can not be used normally, please call 10001 for **fault report. Step 2: Check for computer viruses.

Step 3: Please plug in both ends of the network cable connecting the modem to the computer under the condition of ensuring that the stand-alone machine is connected to the Internet, and then plug in the two ends of the ** cable of the modem connection splitter tightly (warm reminder: do not unplug the line), after restarting the modem, click on the broadband connection; Step 4:

If you still can't access the Internet normally, please call 10000 to choose 1 and choose 4 and then choose 1 to consult a broadband expert. To learn more about service offers, click on the "****" customer service 324 below to answer for you.

The solution to frequent broadband drops is as follows:

1. If you use a router, disconnect the router for stand-alone dial-up test;

2. If you have a modem device, please pay attention to whether the device is overheated, and it is recommended to turn it off for a few minutes before restarting it.

3. If the connection is dropped when running the program alone (such as when playing games), it is recommended to restart the computer or reinstall the program;

4. Check whether the disconnection is caused by computer virus, and it is recommended to scan the whole disk;

5. If there is a server option for the running program, please select China Unicom.

If the above methods still cannot solve the problem of disconnection, you can contact the local manual customer service for feedback.

1. Check whether the network cable is loose.

For most broadband users, the network layout method of ADSL modem wireless router is the most common praise, and when the connection is dropped, the first thing we need to consider is the line problem.

Due to the fact that the first line is too long, there are too many connectors, or there are some interference sources, it is likely to cause the line to drop, and the network cable that is inferior and does not meet the standard often causes network instability, so when you find that the line is dropped, you must first check whether the network cable interface is loose.

If you find that the network cable interface is intact, you should check the problem with the power signal light.

Second, whether the power signal light is always on.

If the power signal light is not on, the first thing to check is the power supply. For example, whether the connection is disconnected due to the unstable power supply of the mains, whether there is a problem with the power supply of ADSLMODEM itself, etc.

Touching the ADSLMODEM shell with your hands, it feels very hot, at this time, you may wish to temporarily turn off the ADSLMODEM until it cools down before turning it on, or place it in a more ventilated position, which can also eliminate the disconnection fault.

3. Check whether the data signal is normal.

If the data signal light is not on, it is likely that the line is open, short circuit, etc., and then pass the ** test to see if the line is normal, if not, you can ask the technician of the ADSL service provider to solve this problem.

If the signal light of the data balance dust Zheng is flashing, it is likely to be caused by poor line contact, you must check whether the extension is used, whether the brother leak connector is firm, whether the ADSL connection line is too long, etc. If the data signal lamp still does not turn on after checking the above steps, the fault is not related to the line, and you can continue to look for other reasons.

If you are using a router, disconnect the router for stand-alone dial-up test;

If you have a modem device, you need to pay attention to whether the device is overheating, you can turn it off for a few minutes and then restart it.

If the phone drops when you run the program alone (for example, when you are playing a game), it is recommended to restart the computer to try or reinstall the program; Zheng replied.

If the entire network is disconnected, check whether the access cable and the network cable are loose or in poor contact, and try to reseat the line.

Check and filter out the disconnection caused by computer viruses and scan the whole disk.

1.Detect and kill computer viruses;

2.Check whether the indoor wiring joints are loose;

3.Whether there are interference sources on the line, such as Jianyu: TV, refrigerator, air conditioner;

4.If there are other NICs, there may be conflicts, please disable the other NICs.

5.There may be a conflict in PPPoE dialing software, you can try to replace one. The above information is for reference only, Guangxi Telecom worry-free card, the monthly rent is only five yuan, block pure rock traffic ladder billing, the more you use, the cheaper, the details can be logged in to Guangxi Telecom online business hall to inquire and handle, customer service pants cover No. 127 for you to answer.

1. The reasons that may cause broadband disconnection are: unstable power supply voltage, static electricity of computer network card chassis, computer poisoning, system software failure, etc., it is recommended that you give priority to self-inspection or ask computer maintenance personnel to assist you in troubleshooting.

2. You can first check whether the modem and splitter hardware are faulty, whether the splitter connection is correct, whether the modem is compatible with the network card, and it is recommended that you replace other modems to observe the usage.

3. If the disconnection is related to the application server while playing the game, it is recommended that you contact the game provider for verification.

4. If the above operations are invalid, you can choose the following methods to report the fault

1) Dial 10000 and select 4 to report broadband faults;

2) Feedback to China Telecom QQ customer service 800010000 through computer or mobile phone;