There is no sound from the Samsung Note3 earpiece

If the handset is silent when the mobile phone or tablet is talking, it is recommended that:1Adjust the side volume button up during a call to turn up the volume.

2.If your machine supports turning off all sounds, it is recommended to go to Settings - Accessibility - (Audible Listening) - Turn off all sounds - Turn off the function. 3.

Turn off your phone and try to restart it. 4.Check if there is a film on the handset of your phone.

If so, it is recommended to remove it for testing. 5.Try to change to another location to rule out whether the signal in the location is not good.

Note: Please back up the data in your device before upgrading. 7.

If you are already up to the latest version, back up your phone data (contacts, messages, **, etc.) and try to do a factory reset. If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.

If the user sets or accidentally presses the "Turn off all sounds" option, then, there will be no sound in the handset when talking on the mobile phone, and the other party cannot be heard

1.In the standby screen, select Applications.

2.Select Settings.

3.Swipe up on the screen with your finger and select Accessibility.

4.Swipe up on the screen with your finger and tap Turn off all sounds to cancel the checkpoint.

Tips: If there is still no sound after setting the handset of your phone according to the above methods, you can restore your phone to factory settings after backing up the data on your phone. (Application Settings Reset Factory Reset).

Hello: According to your description, it is recommended that you:

1. Check whether the "Turn off all sounds" option is set: Menu - Settings - Devices - Accessibility - Turn off all sounds and uncheck it.

2. Eliminate software conflicts: back up your mobile phone data (**book, short message, multi** files, etc.), restore factory settings (function table - settings - general - reset - restore factory settings).

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Because of improper settings or damage to the earpieceHandset damage: Return to the factory for repair, replace and reinstall the handset. Improper settings:

1.Open your phone's "Program List" and click on the "Settings" option to enter.

2.Then open the "Sound" option, uncheck "Silent Mode", and click on the "Volume" drop-down list.

3.In the "Volume" window that opens, turn the "**" sound up a little higher and click the "OK" button.

Hello, sorry for the inconvenience caused by the product.

According to your description, this situation may be a problem with the machine, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center, and the engineer will test the mobile phone for you.

Service Center Information.

We hope you find the above reply helpful!

Give you a picture of i8150,It's an earpiece headphone jack that sends the phone,You can change it yourself。

1.During a call, adjust the volume up button.

2.Turn the computer back on and off.

4.Test after replacing the SIM card.

5.Back up your phone's data (**thin, SMS, multi**data, etc.), and try to restore your phone to factory settings.

If the problem persists, it is recommended to bring the three-pack voucher and send the phone to the nearest Samsung service center for testing.

Go to the mobile phone repair, check if it is a matter of the earpiece, and it doesn't cost much to replace it if it's broken.

Change the earpiece. My mom used to use a Samsung phone, and the earpiece was broken, but then she replaced it with a new one.

Just go to the mobile phone store and change the earpiece.

The cable should be broken.

Slide mobile phone cable is not used, you have been very cherished for 3 years to go to the after-sales service, if you feel that there is no warranty value, find a punctual shop to help you repair.

That brand of customer service doesn't make money? If you don't think it's necessary, don't change it.

As for Samsung's hardware, it seems that there is no brand slider with better quality than it.

If the earpiece is broken, contact the after-sales station for repair, and there is no need to pay for it if there is no man-made damage during the warranty period.

Mobile phone warranty period:

Warranty 12 months: head, wire punch, seat punch, Bluetooth headset.

Warranty 6 months: Battery, memory card, data cable, stylus warranty 3 months: external wired headphones, external cable Galaxy warranty regulations:

Within 7 days from the date of sale, if the product has a performance failure, it is tested by the Samsung maintenance center, and the repair center will issue a "test work order", and consumers can choose to return, exchange or repair the product with the "test work order". When returning, the dealer shall refund the payment at one time according to the invoice.

Within 15 days from the date of sale, if the product has a performance failure, it is tested by the Samsung maintenance center to be true, and the maintenance center will issue a "test work order", and consumers can choose to replace or repair the product with the "test work order". When exchanging goods, the dealer shall exchange the same model and specification for the consumer free of charge.

During the warranty period, if the consumer is unable to provide a purchase invoice due to the performance failure of the product, the Samsung repair center will extend the warranty service for three months according to the production date of the product serial number.

The basic conclusion is that it is a wire problem, you can go to the maintenance point to change, the general maintenance point will be replaced, the cost is between 30-50, more reasonable!

Hello, to be honest, don't fix it, it's not worth it. Either you plug in the headphones and use it, or change to a different phone, this phone is no longer worth the price of repair. Samsung's is very user-friendly, but, it is true that the hardware quality is not very good.

It's very simple, it may be the system inside, or it's a problem with the line, three years is estimated that there will be no warranty for three years, but the estimated price of the outside repair is about 80.

But the counteroffer is about 40-50, in fact, there is still a lot of profit, and others have to eat.

Hello: According to your description, you can change different locations and call a few more ** to determine whether it is a problem with the network signal. There is still a murmur suggesting that you back up your mobile phone information and restore your phone to factory settings, which does not solve the problem, it is recommended that you bring a repair card, purchase invoice and mobile phone to the nearest Samsung mobile phone customer service to test your mobile phone.

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