Why does a Samsung phone run out of power as soon as it is turned off

If your phone's battery level is abnormal, Samsung phones generally recommend the following steps to troubleshoot and deal with it:

1.Restart your phone and try.

2.Check if you have installed third-party battery software, uninstall attempt.

3.Back up your data (contacts, text messages, **, etc.) and try to do a factory reset.

4.If the problem persists, it is recommended that you bring your mobile phone, purchase invoice, and repair card to your local Samsung after-sales service center for testing.

Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: please log in to Samsung's official website - click on the upper right corner of after-sales service - click to find Samsung Service Center - select the product you want to inquire about and the province and city where you are located to search.

Samsung phone has an automatic shutdown situation, it is recommended:

1.If the phone battery is low, the phone will automatically turn off, you can replace the spare original battery to try.

2.If the power is sufficient, there is still an automatic shutdown, it may be caused by software compatibility, if there is an automatic shutdown situation for many times, it is recommended to delete the recently installed third-party software, excluding whether it is related to the ** software.

3.Settings - About Device - System Update - Update, if the phone has the latest firmware system version, please upgrade the phone to the latest version.

5.If the problem persists, it is recommended that you bring the purchase invoice, repair card and mobile phone to your local Samsung service center for professional engineers to help you test.

As soon as the Samsung phone is turned off, it will run out of power, and the phone's battery and hardware will be caused.

1.It is recommended that you try to charge it for a while.

2.If the battery can be removed, try replacing the battery.

3.If the problem persists, since the battery of this model cannot be disassembled by itself, it is recommended that you bring the purchase invoice, warranty card and tablet to the local Samsung service center for professional engineers to help you test.

Since the mobile phone battery is a consumable product, it will also consume power naturally when the device is turned off and placed, but the power consumption is small and will not affect your normal use. If the battery consumption is large in the shutdown state, it is recommended that you:

1.Try to replace the battery to rule out whether it is a battery problem.

2.If the problem persists, it is recommended that you bring the purchase invoice, repair card and machine to the Samsung service center for inspection.

If the phone happens to restart automatically, it is recommended:

1.Turn off the battery and use a cotton swab to clean the battery contacts and the contacts where the phone connects to the battery. Then plug the battery back into your phone.

2.Uninstall and delete recently installed software to rule out whether it is caused by software incompatibility.

3.Try replacing it with another original battery.

4.If there is an external SD card in the mobile phone, it is recommended to temporarily remove the SD card to see if the same situation occurs.

5.Back up your data (contacts, text messages, **, etc.) and try after a factory reset.

6.Check your phone for firmware prompts. If so, please upgrade your phone to the latest version.

If the problem persists, it is recommended to bring the purchase invoice, repair card and mobile phone to the local Samsung service center for professional engineers to help test.

If the battery dies after the phone automatically shuts down, it is recommended that you:

1.If your phone's battery is low, it may cause it to shut down automatically, you can connect your phone to the original direct charger to charge it for a period of time and try it. If possible, try replacing the spare original battery.

2.Try replacing the original battery to determine if the battery is aging or damaged.

3.If it is not a battery failure, go to Settings - About Device - System Update - Update File Only, if the phone has the latest firmware version, please upgrade your phone to the latest version.

5.If the problem persists, it is recommended that you bring the purchase invoice, repair card and mobile phone to the local Samsung service center for professional engineers to help you test.

Hello dear Samsung users:

According to your description, the appearance of smartphone malfunction can be affected by many factors. For example, third-party software conflicts, viruses, and excessive cache usage will cause automatic restarts. It is recommended that you try the following:

1. Uninstall the recently installed third-party software and preliminarily eliminate the cause of system software conflicts.

2. Take out the external SD card and test whether there is any reboot phenomenon.

3. Replace the battery for observation.

4. Back up your phone's data (**book, SMS, **, etc.) and restore your phone to factory settings.

If the problem persists, it is recommended that you take your phone to the nearest Samsung service center for testing.

Samsung knows that we will provide you with high-quality solutions and answer your questions attentively, and hope to get your satisfactory evaluation.

Hello, in this case, it is recommended that you charge for 10 minutes and turn it on again.

Yes, the phone will be automatically turned off after not being used for a long time, and the battery will be over-discharged. In this case, you can charge it for a while by connecting the charger, and you can generally restart it. If the charging symbol does not appear after half an hour of connecting the charger, you can only go to Samsung after-sales service to activate the battery.

Hello: According to your description mobile phone charging recommendations:

1. Do not charge the battery after it is completely exhausted, it will affect the battery life.

2. Do not use the mobile phone for a long time during the charging process, please wait for the charging to be completed before using the mobile phone.

3. Do not over-discharge. When the device prompts "low battery", it should be charged; Charging is not until the device is automatically turned off, and the battery has been over-discharged. This can affect battery life.

4. Do not overcharge. When the charger gives a full charge, it should be unplugged. Now the charger generally has a full self-stop type Sochang design, it doesn't hurt to take off the battery from the charger for a short time, but leave the battery on the charger for a long time, and the grid voltage rises in the middle of the night, and the charger that has stopped charging will continue to charge after the voltage rises, causing the battery to overcharge.

This can affect battery life.

5. If the battery is not used for a long time, it should be charged to 60%, stored separately in a cool and dry place, leaked back and replenished every other month.