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Samsung phone has an automatic shutdown situation, it is recommended:
1.If the battery of the mobile phone is low, the mobile phone will automatically turn off, it is recommended that you charge it for a while.
2.If the power is sufficient, there is still an automatic shutdown, it may be caused by software compatibility, if there is an automatic shutdown situation for many times, it is recommended to delete the recently installed third-party software, excluding whether it is related to the ** software.
3.Please back up your phone's important data and restore it to factory settings.
4.If the problem persists, since the battery of this model cannot be disassembled by itself, it is recommended that you bring the purchase invoice, warranty card and tablet to the local Samsung service center for professional engineers to help you test.
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In the case of automatic shutdown of the mobile phone, Samsung mobile phones are generally recommended to carry out the following steps to troubleshoot and deal with it:
1.Whether the automatic power-on and shutdown function is set;
2.Check that your phone has enough battery.
3.For mobile phones with removable batteries, you can turn off the battery and use a cotton swab to clean the metal contacts of the battery.
4.Back up your phone's important data and reset your phone;
The above methods are invalid, please bring the three-pack voucher and mobile phone to the Samsung service center for testing. Samsung Service Center Address Information Customer Service**, you can inquire through the following methods: Please log in to the service center page of Samsung's official website - select the product you want to inquire about and the province or city where you are located to search.
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Frequent automatic shutdown of your phone can be caused by a variety of factors, here are some possible causes and solutions::
Battery issues: Check your phone's battery for aging, damaged, or low battery. Try replacing the battery or connecting your phone to the charger and making sure it's fully charged. If the problem persists, we recommend that you contact the phone manufacturer for further troubleshooting and repair.
Software issues: Some apps or software can cause system crashes or conflicts, which can cause your phone to shut down frequently. Try uninstalling recently installed apps, or booting your phone in safe mode to determine if an app is causing the problem.
You can also try clearing your cache or doing a factory reset to fix software-related issues.
Overheating Issues: When the phone overheats, the phone may automatically shut down to protect the internal hardware. Check your phone's heat dissipation, make sure there are no blocked vents, and avoid using your phone in a hot environment.
You can try removing your phone case, closing large apps, or playing for long periods of time to avoid overheating.
Hardware problems: Hardware problems of mobile phones, such as power buttons and power interfaces, may malfunction and cause frequent shutdowns. If the problem occurs in a specific situation, such as when a button is pressed or a charger is connected, it may be due to a hardware failure.
It is recommended to contact the after-sales service center of the mobile phone manufacturer for repair.
If you try the above solutions and still can't solve the problem, or you are not sure how to deal with it, it is best to contact the customer service of the phone manufacturer or go to an authorized after-sales service center for more accurate diagnosis and repair advice.
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1. Check whether the battery of the mobile phone is sufficient.
Keep your phone fully charged, low battery will cause automatic shutdown, it is recommended to charge it in time when the battery is about 20% left.
2. Check whether the power button and volume button are touched by mistake.
If the power button and volume button are stuck in the case, or if they are squeezed in the pocket for more than 12 seconds, it may cause the phone to restart, be careful to avoid squeezing the buttons.
3. Check your phone settings.
Go to Settings - Quick & Auxiliary - Timing Tasks - Timing Power On and Off to see if the timer power on and off task is set.
4. Check whether the mobile phone is in an environment where the temperature is too high or too low.
If the temperature is too low or too high, the low temperature or high temperature protection function of the mobile phone will be triggered, resulting in automatic shutdown. Please try to keep your phone at an ambient temperature of 0 35.
5. Uninstall incompatible software.
If you have installed the software through a non-app store, it may be incompatible and cause the phone to shut down or restart, it is recommended to back up the app data and uninstall the software before trying.
6. Check whether the storage space is sufficient.
It is recommended to use iManager to clean up the storage space of the mobile phone in time, and uninstall the software that is not commonly used to keep the remaining storage space at more than 20%.
7. Reset all settings.
Note: Restoring all settings will not delete any data or ** files, only all settings of the phone will be restored, some third-party application accounts need to be re-logged in, please confirm that it does not affect the use of the software before operating, important data can be backed up in advance;
8. Repair the system.
Enter"System Repair Mode", and then tap"Install the system software"Enter"Networking updates to the latest version", click"OK"(It is recommended to connect the charger) - Connect to the available wifi, when the upgrade package is detected, tap"** and install"Update your phone's system.
Ways to enter System Repair Mode:
Models released before September 2017 (models before x20): Press Shutdown status"Power button"with"Volume up key"Enter recovery mode;
Models released after September 2017 and new models (X20 and later): Press Shutdown status"Power button"with"Volume up key"Enter fastboot mode, then enter recovery mode through the menu selection, select: install system software, and then select:
Networking updates to the latest version
NEX 3 NEX 3S: Press and hold the top round button for about a second in the shutdown state, then press and hold the volume up button to enter fastboot mode, press the volume down button to move to"Go to Recovery", press the power button to confirm to enter recovery mode.
9. Service center testing.
If the above methods fail to solve your problem, you can back up your mobile phone data in advance, bring your mobile phone and purchase voucher to the vivo customer service center for testing, pay attention to WeChat***"vivo" or "vivo customer service" to inquire about the service center address**, it is recommended to contact before going to ensure that there is a staff to receive and then go over, so as to avoid delaying precious time and running in vain.
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Automatic shutdown is very likely that there is a problem with your phone chip and the battery is bulging, so can it be charged up? If you can, it means that it's not the battery problem, but the phone's problem.
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The battery bulge indicates that your battery has been broken, the battery is not repairable, you can only change it, and whether it is related to the battery often crashes has to be identified by a professional engineer, it is recommended that you take the mobile phone to the after-sales service to see.
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If you are using a vivo phone, you can check the following processing methods:
1. If you have recently installed the software through non-app store channels, it is recommended to uninstall such software and try it. If the program keeps reporting errors, restarting, or fails to boot normally, you can enter safe mode and uninstall the previously installed software to troubleshoot. Safe Mode Entry Exit Method:
During the device boot process, release the power button when the screen displays the vivo nex iQOO logo, wait for about 5 seconds, and then press and hold the "Volume Down button" immediately, and do not release the button before entering the lock screen to enter safe mode. When the operation is complete, restart the device to exit safe mode.
Note: The operation of uninstalling the software will delete the software data, please pay attention to back up the data.
2. Insufficient storage space may cause the device to restart automatically, please enter iButler and free up space through "Space Cleanup" to ensure that the storage space is sufficient.
3. If the above methods cannot be solved, please back up the important data on your mobile phone in advance, and bring your mobile phone to the vivo customer service center for testing and processing.
Go and select your current city to get it.
Tips: It is recommended to bring relevant purchase vouchers (such as: purchase invoice, warranty card, ID card) when you go, and consult the staff of the consulting center in advance to ensure that the staff go again during normal working hours, avoid empty running, and pay attention to safety on the way to and from the service.
Precautions for the use of the equipment:
1. Try to avoid using the equipment in low temperature, high temperature or large temperature difference environment. The device has a built-in temperature protection function, if the temperature is too low, it may trigger low temperature protection, if the temperature is too high, it may trigger thermal protection, and when the temperature is too low or too high, it will automatically shut down or restart.
2. Make sure the device has enough power, and the device will automatically shut down when the power is insufficient.
3. Check whether the buttons of the device are stuck (such as the keys of the protective case and other objects), because pressing and holding the power button and the volume down button for more than 10 seconds at the same time will trigger a forced restart.
4. Check whether the device is set to switch on and off at a timer (enter the settings, search and enter the "timer switch") If the function of switching on and off at a timer is set, the device will automatically turn on and off at a specific time.
5. If the equipment is damaged or liquid ingress will cause unstable operation, you need to bring the equipment to the vivo customer service center for further testing.
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Hello, happy to answer for you.
There are two types of mobile phone automatic shutdown: normal automatic shutdown and abnormal automatic shutdown.
Given your description, yours is an abnormal automatic shutdown.
This condition is caused by the current not working properly or the phone is poisoned.
The reasons why the current does not work properly are:
1. The leakage of the motherboard of the mobile phone causes the current to be too large.
2. The protection circuit in the lithium battery is overly sensitive, so the current will be cut off when the current is large.
3. The battery itself has aged.
4. There is dirt on the metal sheet in the contact position of the battery, which causes poor contact with the power supply.
5. The joint between the battery and the mobile phone is easy to loosen.
If after the inspection, it is found that the first two problems are the first two problems, if it is within the warranty period, go to customer service, and after the warranty period, then find a good reputation of a special repair shop to repair. If the latter two problems are caused by the oxidation of the dirty metal sheet of the battery, the situation will be improved as long as it is wiped clean with a glue stick. Putting paper or film between the battery and the phone can also solve the problem of poor contact caused by loose batteries.
The second is that the mobile phone is poisoned.
First of all, make sure that your phone is a smartphone, and the chance of non-smartphone poisoning is 0, so that you can choose to format it (smartphone format method: *, it will restore the phone to the first factory state, it is recommended to make a backup).
In addition, the shutdown button fails, it should be a problem with the mobile phone system, which may be caused by improper operation, you can choose to restore the factory settings (the state of the first time, it is recommended to get customer service).
I hope you are satisfied, and I wish you a happy time.
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Hello, sorry for the inconvenience.
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