How often does the phone automatically shut down and restart Mine is Lenovo A820

Hello, sorry for the inconvenience.

If you want to recall whether the automatic restart occurs under a specific operation or software, we recommend that you perform the following simple troubleshooting:

a.Reboot is now present when specific third-party software appears:

1.It is not excluded that it will automatically restart due to compatibility issues, and it is recommended to uninstall and reinstall or replace other software of the same type.

2.This can usually be improved, but it is recommended that you back up your personal data and try a factory reset after attempting.

b.Occurs without a specific pattern:

1.It is recommended that you remove the SIM card or SD card and turn on the observation, it can be improved after removal, it is recommended to replace the SIM card or SD card, if so, it is not ruled out that the card slot is abnormal, it is recommended to send it to the Lenovo site for repair;

2.If you have other batteries, it is recommended that you replace them, and it is not excluded that the battery is abnormal or too short;

3.If there is no significant improvement after the above operations, please back up the fuselage data for factory reset.

If the problem still cannot be effectively solved and affects your normal use, it is recommended that you take the time to go to the maintenance station for specific testing and treatment.

The address of the repair station.

You are welcome to contact us or visit Lenovo at any time

Consult to find out.

In many cases, the phone will automatically turn off

1.You can take out the battery to see if the battery is too loose in contact with the phone, and you can use some small pieces of paper to plug and fix the battery tightly to see if there will be automatic shutdown;

2.The automatic shutdown is not ruled out to be caused by the battery itself, if you have a spare battery, you can replace it and try it;

3.Whether you appear when you enter a certain function, this situation may generally be caused by software abnormality and compatibility, you can uninstall the software and then observe and use it;

If you still have frequent automatic shutdowns, you can back up your important personal information and try to restore factory settings.

If you try the above operations and there will still be automatic shutdown, it is not excluded that the system itself is unstable or the motherboard circuit is abnormal, which needs to go to the maintenance site to flash and detect the relevant components.

Official website authorized maintenance site inquiry:

Although the screen of your mobile phone is large, but the system micro card, sometimes often stuck, automatic shutdown is too common, I use Lenovo, buy Lenovo you or buy Le'an break.

There is almost no explanation, Lenovo's mobile phone, automatic shutdown has appeared since n years ago, if it is not for the loose battery, it will be used.

1. Software conflict: With the popularity of smartphones, many people have installed various game software and applications on their mobile phones. These software settings are different, and there is a high chance of conflicts, resulting in a reboot.

Solution: Uninstall some applications that are not needed temporarily.

2. Battery failure: Due to various reasons, the battery will be damaged by contact, etc., which will also cause the phone to restart automatically.

Solution: It is recommended to replace the battery, and the merchant may replace it free of charge during the warranty period.

3. Viruses in the Mini SD card. Due to the non-standard use of mobile phone users, it leads to viruses in the miniSD card.

Workaround: Reinstall the software by formatting the memory card.

Fourth, the mobile phone system crashes: many users are constantly changing the mobile phone system, resulting in the mobile phone system is not stable.

In this case, I personally recommend that you press the power button + volume increase button, enter the recovery mode, and select wipe data factory reset to restore the factory settings, so that restarting the phone after processing should be solved.

Click on Settings to set him up and you're good to go.