The mobile phone traffic is not turned on, but it shows that the data is used

1.Check whether the software running in the background needs to be connected to the Internet, and turn off the software that is not used in the background and the software that does not need to be started automatically.

2.Go to Settings to view the traffic usage in Traffic Monitoring and check whether there is any software that consumes a lot of traffic.

3.Turn off the "Sync" feature in the notification bar. If you need to synchronize your account and other information, open it again.

4.Check to see if automatic updates are set in the software, turn them off, or change to manual updates.

5.If it doesn't work, back up the data in your phone (contacts, text messages, **, etc.) and restore it to factory settings.

Try. 6.If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.

If the mobile phone is automatically turned on for mobile data, it is recommended to:

1.Check whether there is any networked software in the background of the mobile phone, and it is recommended to run the program in the background.

2.When the synchronization function is not in use, it is recommended to slide the top curtain of the screen to cancel the [Synchronization] function (some early listing machines operate the mode: Settings - Account and Synchronization - Disable Synchronization Function).

3.If it is invalid, we recommend that you uninstall the recently installed third-party software to rule out whether it is caused by the third-party software.

If the problem persists, please bring the purchase invoice, repair card and machine to the Samsung service center for professional after-sales engineers to help test.

Summary. 1. System delay.

The reason for the display of traffic consumption may be due to system delay, you can wait for a while to check it again, or you can directly ask the operator's customer service to see how the mobile data is generated each month.

2. Influence of background software.

Now there will be background software similar to deduct traffic in the mobile phone, it is recommended to find and turn off the background operation of the software. You can also upgrade the phone to the latest system, then restore the factory settings, and then reinsert the card to see if it is not the case that the traffic is running for no reason.

The mobile phone did not turn on the traffic, why the traffic was used.

1. The system delays the mobile phone will not continue to consume traffic after turning off the mobile data function, and the reason for the display of traffic consumption may be due to system delay, you can wait for a while and then check, or you can directly ask the operator's customer service to see how the mobile data is generated in each month, and how to deduct the traffic. 2. Background software affects that there will be background software similar to deduct traffic in the mobile phone, it is recommended to find and close the background operation of the software. You can also upgrade the phone to the latest system, then restore the factory settings, and then reinsert the card to see if it is not the case that the traffic is running for no reason.

3. If the data background problem is that the mobile phone has been running traffic, no program has been opened. This is because although some programs have been closed, they still generate data traffic in the background, and you can use Phone Manager to disable the background of some apps, so that no unnecessary traffic will be generated.

If you are using a Unicom number, it is recommended to check the following methods if the open data cannot be used:

Check whether the number is in arrears and stop the machine, and try to call another number.

Check with other Unicom users around you to see if this happens.

Call the customer service of the place where the number belongs to check whether the mobile phone data function is enabled.

The mobile phone has traffic, but the traffic is turned on but the data is not used, why, it may be that the mobile phone signal is not good, or it may be that the mobile phone has set some restrictions.

Check to see if you are in arrears or if the signal is not good.

1. Check your phone's settings.

Open the mobile phone Quick Center (scroll down at the top or scroll up at the bottom) to see if the data network is turned on.

2. Confirm the status of the mobile phone card.

Make sure that the balance of the mobile phone card is sufficient, if the payment is in arrears, please restart the mobile phone after the recharge is successful. Check with your carrier to see if the data limit has been met or if the data network function is enabled. If necessary, you can change the SIM card that can access the Internet normally to confirm.

3. Check the mobile phone signal.

If your phone uses a metal, magnetic case or bracket that has an impact on your phone's signal, it is recommended to remove it and try it. If you are in an underground parking lot, elevator hall and other environments, the coverage of the mobile phone signal is susceptible to these environmental impacts, the signal will be relatively weak, and the data network will also be affected, so it is recommended to go to an open area, such as an outdoor open environment for testing.

4. Check the network permissions.

Go to Mobile Phone i-Manager - Traffic Management Traffic Monitoring - Network Management or Set Application and Permissions - Permission Management to check whether the application network permission has been enabled.

5. View the virtual private network.

Go to Settings - Other Networks and Connections - Virtual Private Network, check and confirm whether the virtual private network is used, and if so, it is recommended to turn off and try again.

6. Check the network settings and sell the sales.

Go to Phone Settings - Mobile Network (SIM Card Information & Settings - Corresponding SIM Card) - Access Point (APN) or Set Mobile Network Dual SIM & Mobile Network - Access Point (APN), and tap"Reset to the default settings"restart your phone.

7. Re-search the network.

Go to Settings > Other Networks & Connections, turn on"Airplane mode"After turning it off, please enter Settings - Mobile Network for 5G mobile phones, turn it off and turn it on"5G enabled"Options.

8. Reset the network settings.

Go to Settings - System Management - Backup & Reset - Reset Network Settings - Select the corresponding SIM card - Reset Settings, and then use View.

Note: Resetting network settings resets Wi-Fi, mobile data, and Bluetooth connection records.

9. Reset all settings.

Go to Settings - System Administration - Backup & Reset - Reset All Settings Go to Settings - More Settings - Backup & Reset - Reset All Settings and follow the on-screen prompts.

Note: Restoring all settings will not delete any data or ** files, only all settings of the phone will be restored, and some third-party application accounts need to be re-logged in to confirm that it does not affect the use of the software before operating. For the security of mobile phone data, it is recommended to back up mobile phone data in advance before operation.

The phone uses data, but it should be you who doesn't show this. It is not enabled in the settings.

Go to the settings to see the displayed items, I hope it helps you, thank you!

If your mobile phone cannot access the Internet normally, please check the following conditions

1. If you don't restart your phone after upgrading to 4G**, you won't be able to use the Internet function normally;

2. Confirm whether there is a network, it is recommended that you can use it in a place with a strong signal;

3. Check whether there is still a phone bill in the account, if the balance is insufficient, you need to recharge before you can use it;

4. After 3-5 minutes of power off, restart the phone and try again;

5. Check whether the USIM card is inserted, if it has been inserted but still cannot be used, it is recommended that you go to the business hall to check whether the USIM card is faulty, or replace the card for testing;

6. If the traffic usage reaches the maximum value in the current month, the network will be automatically closed, it is recommended that you pay attention to our SMS reminder or inquire about the **product description.